GetContrave Reviews 

5,366
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Spoke with Dr. Umashankar Subramaniam by phone. He was helpful and thanked me for filling out my medical information. The Doctor said he has approved my prescription and asked if I had any high blood... See more

Rated 5 out of 5 stars

Smooth and streamlined order processing. The site is very user-friendly & easy to navigate. I wanted to first determine the suitability of the weight loss medication without having to deal with the ha... See more

Rated 3 out of 5 stars

Decent but needs better communication The first part, signing up, scheduling and getting the prescription from the virtual appt was great. But then after that there was no communication for almost... See more

Company replied

Rated 5 out of 5 stars

I was nervous about doing something like this, but it was so fast and easy! My doctor tried to get my insurance to approve a different medicine almost 2 months ago. Said if that didn’t work, call the... See more

Company details

  1. Pharmacy

Information provided by various external sources

GetContrave.com prescribes the #1 prescribed weight-loss brand through a telemedicine consultation and delivers the product directly to your home or office


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(5,366)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

hard to navigate

February 3, 2026
Unprompted review
GetContrave logo

Reply from GetContrave

Tom, thanks for the honest feedback. We’re sorry to hear the site felt hard to navigate. We’re always working to make the experience as simple and user friendly as possible, and input like this really helps. If there’s anything specific that was confusing, we’d love to hear more so we can improve.

Rated 5 out of 5 stars

very informative

The NP was very informative, asked a lot of questions, didn’t just see dollars signs and approve me, she listened and made sure there was an actual need for the product before approving me. I appreciate that she takes it seriously because medication shouldn’t be handed out like candy, and I appreciate her asking so many questions about my health and expectations. Should also be noted that this website is linked directly from the legitimate Contrave webpage, and is a legitimate source. The pricing is doable even if you have no insurance, and it’s a far safer medication than others being pushed right now not approved by the FDA.

January 22, 2026
Unprompted review
GetContrave logo

Reply from GetContrave

Laura, thanks so much for sharing this! We’re really glad to hear you felt listened to and supported throughout the visit. Our providers take prescribing seriously and always want to be sure treatment is appropriate and safe, so it means a lot that that came through in your experience. Thanks again for the thoughtful review and for trusting us with your care.

Rated 5 out of 5 stars

Very informative

Very informative, answered my questions without having to ask and professional. Also made me comfortable with starting the Contrave.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy process signing up for Contrave

I had a great experience speaking with Beverly Bye, APRN. She made the process of signing up for Contrave quick, straightforward, and stress-free. She was pleasant, knowledgeable, and easy to talk to, which made the whole experience very positive. I truly appreciated her approach and professionalism.

January 2, 2026
Unprompted review
Rated 3 out of 5 stars

Very short telephone call

I thought the doctor would discuss my current Medicine regimen and ask me a few questions but he just told me I’d love Contrave and that’s about it. I hope I get instructions on how to take the meds and more information when it arrives.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

Hassle-free telehealth.

I like that the price for contrave was the price. No hidden fees. The medicine came quickly. The reps that I spoke to were manerable. They had my information went to it quickly and just assured me of what was to come next. I like the step-by-step information that you send via email about taking contrave. All in all, it was a productive experience. No hiccups or flaws. Just good customer service.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

The starting process went smoothly and…

The starting process went smoothly and was very easy. I found the website and questions simple to navigate. I also really appreciate the quick 72-hour response time!

December 14, 2025
Unprompted review
GetContrave logo

Reply from GetContrave

We’re so glad to hear everything went smoothly and felt easy to navigate. Thanks for sharing your experience, and we appreciate you trusting us to support you on your journey!

Rated 4 out of 5 stars

My Review of GetContrave

It was very easy to get a virtual appointment with the doctor. However, the first doctor I had an appointment with showed up 10 min late, by then I dropped off. I had to reschedule, and I was able to meet with a doctor and get approved.

November 29, 2025
Unprompted review
GetContrave logo

Reply from GetContrave

Donnette, we’re glad you were ultimately able to connect with a doctor and get approved! We appreciate your patience with the scheduling hiccup and are always working to make the virtual appointment process as smooth as possible.

Rated 5 out of 5 stars

Easy fast process

Getting prescribed Contrave was a fast seamless process.

November 19, 2025
Unprompted review
GetContrave logo

Reply from GetContrave

We’re so glad to hear the process was fast and seamless! Thanks for sharing your experience and trusting us to support your health journey, Michael.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look