Spoke with Dr. Umashankar Subramaniam by phone. He was helpful and thanked me for filling out my medical information. The Doctor said he has approved my prescription and asked if I had any high blood... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Smooth and streamlined order processing. The site is very user-friendly & easy to navigate. I wanted to first determine the suitability of the weight loss medication without having to deal with the ha... See more
Decent but needs better communication The first part, signing up, scheduling and getting the prescription from the virtual appt was great. But then after that there was no communication for almost... See more
Company replied
I was nervous about doing something like this, but it was so fast and easy! My doctor tried to get my insurance to approve a different medicine almost 2 months ago. Said if that didn’t work, call the... See more
Company details
Information provided by various external sources
GetContrave.com prescribes the #1 prescribed weight-loss brand through a telemedicine consultation and delivers the product directly to your home or office
Contact info
United States
- getcontrave.com
4.4
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and efficient
Fast and efficient, I appreciate not even having to have a scheduled appointment, and look forward to simplifying my prescription renewal compared to my own primary care.
October 16, 2025
Unprompted review
Very accessible!
Very quick and easy but I still felt like they cared if the medication worked for my specific needs.
October 13, 2025
Unprompted review
quick and easy fast approval
October 12, 2025
Unprompted review
Quick and easy process
It’s easy to get through and get answers to questions.
October 10, 2025
Unprompted review
Quick and Easy
So quick and easy to set up an appointment and see if you are eligible for the medication. Answer a few medical history questions. Choose the physician and time that works with your schedule and your good to go.
October 10, 2025
Unprompted review
Reply from GetContrave
Cindy, we're so glad to hear the process was quick and easy for you! Thanks for sharing your experience and trusting us to support your health journey.
She was very knowledgeable and…
She was very knowledgeable and explained in detail. Very patient and answered my questions
September 30, 2025
Unprompted review
Easy process
September 1, 2025
Unprompted review
No stress appointment
This was the easiest appointment no pressure no compromising on Time to the point and done. Recommend him highly fantastic.
September 28, 2025
Unprompted review
The doctor I spoke with was very…
The doctor I spoke with was very friendly and knowledgeable and made me feel very comfortable discussing my weight problem i highly recommend contrave sincerely Carolyn Smith
September 27, 2025
Unprompted review
I still have not received my…
I still have not received my product,but I have been charged,it's 10 days,still no info about shipping,so far
September 10, 2025
Unprompted review
Reply from GetContrave
Thanks for sharing your feedback, Barbara. We’re so sorry to hear about the delay—waiting that long without updates can definitely be frustrating. It looks like this review was from a few weeks ago, so we hope your order has since arrived. If you’re still experiencing any issues or haven’t received your medication, please reach out to our Patient Support team at (855) 288-8428 or service@getcontrave.com so we can look into it right away.
Bad experience
Im so sorry but the Dr I choose was in a hurry or mad , he was not very nice and he was trying only to finish the phone call ,he had a very impressing resume but not an impressive attitude
September 23, 2025
Unprompted review
Reply from GetContrave
Christina, we’re really sorry to hear about your experience. That’s not the level of care we expect from our providers, and we understand how disappointing that must have felt. We’d like the opportunity to learn more and make things right. Please reach out to our Patient Support team at (855) 288-8428 or service@getcontrave.com
so we can assist you directly.
incredible problems simply getting my…
incredible problems simply getting my address correct and simply sending what i paid for. took WEEKS .
September 22, 2025
Unprompted review
Reply from GetContrave
We’re really sorry to hear about the issues you experienced. We know how frustrating it can be when something as simple as getting your order shipped correctly takes so long. Please reach out to our Patient Support team at (855) 288-8428 or service@getcontrave.com so we can review your case and help make things right.
Good Experience
Easy,Doctor answered questions,Explained how to take the pill and hoped that I had success.
September 17, 2025
Unprompted review
Reply from GetContrave
Kenna, we're glad to hear your experience was smooth and that your questions were answered! We hope the support you received helps you succeed on your health journey. Please let us know if there's anything else we can do to improve your experience in the future.
made it super easy
made it super easy. in person physicians find every way to take as much money from you but here they actually make it affordable and you don't have to have a visit each refill.
September 11, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.