GetContrave Reviews 5,354

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 99 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the fast and easy process from telehealth visits to receiving medication. Customers consistently praise the staff and nurse practitioners for being great, informative, and taking the time to address individual needs and provide recommendations. The customer service is frequently described as good, seamless, pleasant, and friendly, with representatives responding to concerns in a timely manner. Many people appreciate the ease of the user experience, including the website and the quick approval process for prescriptions. However, some people mentioned dissatisfaction with the product, stating it did not work for them or caused side effects like high blood pressure. A few other people also felt that some doctors were in a hurry, not very nice, or did not adequately answer their questions, leading to concerns about the qualifications of those prescribing the drug.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and friendly... See more

Customer service

Customers consistently note positive experiences with customer service, praising the helpfulness and... See more

Service

Clients share positive opinions on service, frequently describing it as professional, helpful, and friendly.... See more

Product

Customers had ambiguous experiences with the product, with many expressing excitement and satisfaction.... See more

User experience

Consumers find the user experience to be positive, with many describing it as easy, quick, and uncomplicated.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was nervous about doing something like this, but it was so fast and easy! My doctor tried to get my insurance to approve a different medicine almost 2 months ago. Said if that didn’t work, call the... See more

Rated 5 out of 5 stars

My consult was with NP. Kathy Agiri. She was great. She really took the time to address my individual needs and made some recommendations. I appreciated her input. I am looking forward to starting th... See more

Rated 5 out of 5 stars

I loved the ease of the process. I used to get Contrave through my doctor who required me to go see him every month to receive my refill and had to deal with the pharmacy who made me call to get my or... See more

Rated 5 out of 5 stars

I really liked the Nurse Practitioner that I spoke with. We talked about the life changes that go along with taking Contrave and what some examples could be put into play even if it's 105 outside.


Company details

  1. Pharmacy

Information provided by various external sources

GetContrave.com prescribes the #1 prescribed weight-loss brand through a telemedicine consultation and delivers the product directly to your home or office


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 84% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

NP. Kathy Agiri

My consult was with NP. Kathy Agiri. She was great. She really took the time to address my individual needs and made some recommendations. I appreciated her input. I am looking forward to starting this medication with my continued weight loss journey.

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent communication with NP

The communication from my nurse practitioner was outstanding. He informed me step by step of the order status and followed up to confirm that my primary care physician was aware of the changes in my medication to ensure my health and safety.

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Glad I went ahead and did this…

I was nervous about doing something like this, but it was so fast and easy! My doctor tried to get my insurance to approve a different medicine almost 2 months ago. Said if that didn’t work, call the office and we could do Contrave. Big surprise, insurance denied the other medicine, so I tried to get this prescription, like the doctor said. Two months of my office not returning calls, etc, I decided to just go online to Contrave myself. So glad I did. Got approved within minutes. It’s been a few hours and I already have a tracking number for it. Thank you.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

I loved the ease of the process

I loved the ease of the process. I used to get Contrave through my doctor who required me to go see him every month to receive my refill and had to deal with the pharmacy who made me call to get my order. Get Contrave just had me fill out a health questionnaire and submit my payment. I choice the 3 month option and it’s going to be sent to me. I love telehealth and that I can get the actual brand name medication so easily. Prior to this, I lost 70lbs on Contrave. It’s good stuff!

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience

The process was easy. I have used Contrave successfully in the past so I know it works. I appreciate the availability of an online doctor to approve my prescription.

July 7, 2025
Unprompted review
Rated 2 out of 5 stars

Unqualified NPs

I made three consult appts yesterday, showed up early and waited well beyond the time limit for the first two, and the NP for the third one showed up at the last minute.

I was having a lot of anxiety over the potential side effects, and all my questions were answered by "that'll be covered in the literature" (that I never received) or "to each their own." She actually told me the medicine shrinks your stomach which it absolutely DOES NOT. These people are not qualified to be prescribing this drug.

Still having anxiety about it today, I decided to cancel my order for a refund. The only reason this got two stars was because cancelling it was super simple since it was still pending.

The consult was a waste of time and money for which they should also offer a refund.

July 1, 2025
Unprompted review
GetContrave logo

Reply from GetContrave

Stefani, thank you for sharing your experience—we're truly sorry to hear it didn’t meet your expectations. We understand how important it is to feel heard and supported during a consult, especially when you're feeling anxious about starting a new medication. We’ll be reviewing this internally to ensure our team is providing accurate, compassionate care. We’re glad the cancellation process was smooth. If you're ever interested in trying again or have any other questions, please feel free to contact us directly at (855) 288-8428 or service@getcontrave.com.

Rated 1 out of 5 stars

I haven’t received a response yet…

I haven’t received a response yet regarding if I qualify for the program/product

July 1, 2025
Unprompted review
GetContrave logo

Reply from GetContrave

Yolanda, thank you for your feedback, and we’re sorry for the delay. If you still haven't heard anything, please feel free to contact us at (855) 288-8428 or service@getcontrave.com. We're here to help!

Rated 5 out of 5 stars

Excellent

The provider on call Katherine Hansen was very knowledgeable and helpful. Looking forward to using this product with confidence.

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great first experience!

So easy and user friendly to get started, the physician who helped me was super nice and answered all my questions, can’t wait to get started with my 1st shipment.

June 19, 2025
Unprompted review

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