Excellent customer service received by Spencer over the telephone just now. Spencer was able to make some suggestions which I hadn’t yet considered. Spencer also informed me about measurements and hel... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Get Laid Beds are the leading British manufacturer of 100% solid wooden bed frames. With an 11 year guarantee on all beds, choose from 60+ designs, 17 finishes, 17 sizes and more custom options available. All our wooden beds are lovingly handmade to order and shipped worldwide.
Barn 3-5, Wharf Way, LE2 9UT, Leicester, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 65% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I phoned Get Laid Beds before placing an order for a bed and mattress, because I was concerned that my area in Cornwall is not covered by the options of delivery to chosen room or assembly. Chris was extremely helpful, and suggested a solution which I was very happy with. I’m delighted that my order will be delivered to my chosen room. I placed my order with Chris, and I’m looking forward to taking delivery of my new 3’6’ bed and mattress - dimensions which are rarely available, but which will suit my space perfectly. Chris could not have been more helpful, and my experience of ordering with Get Laid Beds is 100% positive. Thank you Chris!

Reply from Get Laid Beds
Sean was great, great experience from
Purchase to delivery

Reply from Get Laid Beds
Todd build our super King Japanese storage bed in less than half an hour. Efficient and friendly. Looks good. Also very informative about the delivery time. Much appreciated.

Reply from Get Laid Beds
Grace was excellent in holding space for me while I was having technical difficulties (my end!!) ordering a bed. She took me through the process remembering all my mutterings. Excellent service. The 2nd bed we've ordered from you in 3y. Thank you

Reply from Get Laid Beds
Spencer from get laid beds was amazing and very informative with the beds and mattresses, really happy with his service and he is a real asset to your company.

Reply from Get Laid Beds
Excellent customer service received by Spencer over the telephone just now. Spencer was able to make some suggestions which I hadn’t yet considered. Spencer also informed me about measurements and helped out with possible delivery dates and prices too. I had many questions and he answered them all politely and in a friendly manner. This has been incredibly appreciated. Can not wait to place my order.

Reply from Get Laid Beds
The communication from Get Laid Beds was excellent. The delivery driver Paulo arrived on time, he was extremely courteous and efficient. The bed was assembled rapidly and the quality is excellent. We are very happy with the service we have received.

Reply from Get Laid Beds
Tod and Pablo delivered and assembled a double bed in a loft conversion .
They were friendly and efficient and were done in no time . They arrived at the beginning of the time slot I was given and also informed us by phone that they were on their way .
The bed is exactly what we wanted .

Reply from Get Laid Beds
I placed an order, but made a mistake on the delivery/installation. Contact was made with Get-Laid-Beds, which was very easy. Steven contacted me and worked quickly and diligently to resolve my error. Exceptional service. I have even greater confidence the item will be delivered and installed on time with outstanding quality.

Reply from Get Laid Beds
Steven and George were excellent: very focused on my requirements and patient with my questions. They also seemed very well informed about all aspects of the company. I hope the product turns out as good as the service they provided!

Reply from Get Laid Beds
Just made a purchase from Get Laid Beds and wanted to say that the customer service team were fantastic. Talked to Spencer and Grace. Both of them were very helpful, guiding me through the process of choosing the right wood and mattress. Great service. Thank you.

Reply from Get Laid Beds
We ordered a bed a couple of days ago, but we needed and extra slat because of the type of mattress we wanted. I messaged the Get Laid and they were super helpful and responsive.
Thanks so much!
Marta

Reply from Get Laid Beds
George was great at guiding me through the ordering process. He was pleasant and helpful

Reply from Get Laid Beds
I ordered a Chelsea bed frame last month and have been extremely impressed with the quality. I have since purchased the floating shelves, and the experience was just as positive. Grace was very helpful and made placing the order very straightforward. Highly recommended.

Reply from Get Laid Beds
I have just bought a low Tokyo space saver bed. It’s great, a good quality, well-built bed and perfect for my loft space.
This company was great to deal with from start to finish, from George on customer services to Paulo who delivered and put together the bed. I couldn’t recommend them higher.

Reply from Get Laid Beds
Paulo and Tod were super quick, efficient and friendly. The bed in beautiful and we couldn't be happier with the service. Thanks guys!

Reply from Get Laid Beds
I needed a few questions answered.
Spencer was really helpful and answered all my questions, regarding the bed I was looking at. Really helpful, polite and professional.
Thank you.

Reply from Get Laid Beds
Bed delivered and assembled by Aaron on the date and time booked, all done quickly, without fuss and to a high spec. Thank you!

Reply from Get Laid Beds
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.