RentCheck Reviews 159

I really appreciate the follow up and the quickness of responses to any and all questions. Very friendly and knowledgeable staff. Great work!

The support team is extremely responsive and accommodating where they can. I made a suggestion and within minutes it was implemented for me. They are always quick to respond and happy to help. Brett and jack is also my favorite representative. They are always quick to respond and very helpful.

The app doesn’t seem concerned for the renter’s privacy. you “may or may not share my location information?” So you know when i’m not home, have pics of my doors and locks and the approach to my home.
I tried your help page first but it only takes me to articles on how to increase inspection times and how to pester your tenants with emails.

It was a very nice app that every Property Manager would want to use. It's very handy as well. It is normal to experience tech issues but the great thing is that they have a very accommodating and helpful customer service people who are ready to be of any assistance, especially, Jack. Thanks!

Doing inspection of an apartment as a renter, i like how inspection process in RentCheck app is broken down by areas/rooms, with instructions what to look for and how to take photos; that did not have to complete it all at once (progress is saved).

Had an issue with completed report PDF causing app to crash - contacting support, an CSR (Emmy) replied within minutes and gave me link to download the report - amazing!

RentCheck is always able to address and resolve my concerns quickly. Keep up the good work! Thank you.

The support team is extremely responsive and accommodating where they can. I made a suggestion and within minutes it was implemented for me. Although it is somewhat of a work around it will suit our needs until it is fully integrated into the program. Many thanks for the quick response Jack!

I love the crew here. They are always quick to respond and happy to help. They have helped me incredibly with using their app and are always open to suggestions.

Provided me with the support I needed and did it quickly and efficiently

Even though it was after hours, the info was waiting for me this morning. Love ya guys!

Staffs are very friendly. They respond to all my questions and requests promptly. Our clients(owners) love their reports.

Great product! This method of Tenant-led, contactless inspections is saving my company a MASSIVE amount of time while still keeping up to date with any property issues and helps reduce contact between my staff and Tenants. The people at RentCheck have gone above and beyond with helping me incorporate these inspections and also listening to my feedback.

The inspection process was awesome! It was clearly outlined in a straightforward, easy-to-use, step-by-step app (Rent Check).

As a disabled amputee, I appreciate that I was allowed an extension of time for completion of my inspection; mostly done in my wheelchair, & it was seamless.

Lindsey was patient, informative, & made herself available to me to answer any questions during the entire process.

Thank You ACCPM for providing me with the Excellent Customer Service I have come to appreciate.

Elma L. Pierce

Our office is very new (one day lol) to RentCheck and I needed to ask a question. So I used the chat button which says someone gets back to you within 20 min and was totally surprised and elated that someone answered right away! LOVE IT!! Jack was so helpful in answering my questions and setting up buildings and inspections! Thanks so much and really excited to try our first team inspection today!

They were able to retrieve a inspection that had been deleted and saved the agent hours of having to go back and redo.