GetSourdough Reviews 

92
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Have had two successful bakes from this starter so I’m very happy. A couple of thoughts 1) the instructions and starter are slightly different from other starter providers (I know, I’ve tried a few!!)... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic experience. Sourdough starter arrived well packaged and ready to go. I was a bit unsure about a couple things and emailed Ruta, who got back to me straight away, answering everyth... See more

Company replied

Rated 3 out of 5 stars

Prompt delivery and good packaging. Instructions lacked guidance on what to do if product didn’t seem to be progressing as expected. My mixture was really solid, but there was no explanation that y... See more

Company replied

Rated 5 out of 5 stars

Can’t recommend this company highly enough. Super speedy delivery and an amazing starter! Have named mine Flo-Jo after the great athlete as she’s really strong and active. Makes fab bread, learning th... See more

Company details

  1. Baking Supply Store

Written by the company

We are a small but very passionate sourdough business based in London. From growing our sourdough starter to being obsessed with the best ingredients and techniques we hope to bring the joy of baking bread to more homes. We try to use the most sustainable ingredients and packaging where we can, which includes almost zero plastic when shipping (minus the packaging tape) and sourcing flour from local British mills.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

92 reviews

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4.6

All reviews

(92)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy

Really easy to order, very quick delivery and the starter is lively, very happy.

March 17, 2025
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Reply from GetSourdough

Thanks Luke, happy baking!

Rated 5 out of 5 stars

I’ve used it successfully

The starter arrived promptly with a clear set of instructions. I have now used it successfully in two sourdough loaves.

February 27, 2025
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Reply from GetSourdough

So glad to hear your loaves are coming out the oven succesfully! Happy baking!

Rated 5 out of 5 stars

Excellent starter

Starter arrived really quickly (although not next day as i had hoped). It was up and running within 4 hours and I managed to successfully bake a loaf next morning.

March 13, 2025
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Reply from GetSourdough

Hi Chris, thanks for the review. I checked to ensure your sourdough was sent the same day. Unfortunately sometimes Royal Mail takes longer than 24hrs on their 24hr service. Glad you could get baking quickly regardless!

Rated 4 out of 5 stars

Arrived on time

Arrived on time
Instructions not to easy for me to understand.

March 12, 2025
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Reply from GetSourdough

Hi Elizabeth, we have dropped you an email to check in incase we can help with the instructions further.

Rated 3 out of 5 stars

It is half ready and instructions…

It is half ready and instructions aren't straight forward
It could be me but the dough didn't rise and the bread came out rubbary
I wouldn't recommend it just use instant yeast

March 5, 2025
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Reply from GetSourdough

Hi, we are so sorry to hear that your bake didn't come out as expected. Dropping an email now.

Rated 5 out of 5 stars

Fantastic customer service

Absolutely fantastic experience. Sourdough starter arrived well packaged and ready to go. I was a bit unsure about a couple things and emailed Ruta, who got back to me straight away, answering everything I needed to know. Have made bread now which turned out amazing. Will definitely order from this company again if/when I ever need more starter.

March 1, 2025
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Reply from GetSourdough

Hi Cheryl, so great to hear you are baking great loaves!

Rated 4 out of 5 stars

Sourdough starter

Received my starter very quickly ready for my first experience with sourdough

February 20, 2025
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Reply from GetSourdough

All the best!

Rated 5 out of 5 stars

Rye Sourdough

Rye Sourdough starter arrived quickly, nicely packed and ready to feed. Easy to follow instructions. It worked perfectly the next day and my first loaf was a cracker.

February 21, 2025
Unprompted review
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Reply from GetSourdough

We love to hear this!

Rated 5 out of 5 stars

Rye sourdough starter

I ordered the rye starter which arrived safe and sound, the instructions were easy to follow and the product well packaged. I fed my starter straight away and baked my first ever sourdough next day, I am so pleased with the result.

February 6, 2025
Unprompted review
GetSourdough logo

Reply from GetSourdough

Awesome!

Rated 5 out of 5 stars

Amazing starter

Super fast shipping! Love that the starter came with its first feed and clear instructions on how to care for it! Have made 4 loafs so far and love it!

January 2, 2025
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Reply from GetSourdough

So glad to hear that! Happy baking!

Rated 5 out of 5 stars

Great product & service

Good starter, amazing packaging (saved the jar from the post-man chucking the parcel over the gate!) and a brilliant maintenance guide with a timely delivery in a busy holiday. Made a great panettone and even better bread.

December 16, 2024
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Reply from GetSourdough

Thats brilliant! Panettone is quite the feat.

Rated 5 out of 5 stars

Strong and healthy starter

Easy to order and quick to receive. I baked with the starter 3 days later (after feeding every day) and my bread turned out great. Thank ylu

November 18, 2024
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Reply from GetSourdough

Amazing!! So glad you're enjoying baking. Its the perfect season for it.

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