GetSourdough Reviews 

92
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Have had two successful bakes from this starter so I’m very happy. A couple of thoughts 1) the instructions and starter are slightly different from other starter providers (I know, I’ve tried a few!!)... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic experience. Sourdough starter arrived well packaged and ready to go. I was a bit unsure about a couple things and emailed Ruta, who got back to me straight away, answering everyth... See more

Company replied

Rated 3 out of 5 stars

Prompt delivery and good packaging. Instructions lacked guidance on what to do if product didn’t seem to be progressing as expected. My mixture was really solid, but there was no explanation that y... See more

Company replied

Rated 5 out of 5 stars

Can’t recommend this company highly enough. Super speedy delivery and an amazing starter! Have named mine Flo-Jo after the great athlete as she’s really strong and active. Makes fab bread, learning th... See more

Company details

  1. Baking Supply Store

Written by the company

We are a small but very passionate sourdough business based in London. From growing our sourdough starter to being obsessed with the best ingredients and techniques we hope to bring the joy of baking bread to more homes. We try to use the most sustainable ingredients and packaging where we can, which includes almost zero plastic when shipping (minus the packaging tape) and sourcing flour from local British mills.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

92 reviews

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4.6

All reviews

(92)

4 reviews in the last 12 months

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Rated 3 out of 5 stars

Need better instructions for beginners

Prompt delivery and good packaging. Instructions lacked guidance on what to do if product didn’t seem to be progressing as expected. My mixture was really solid, but there was no explanation that you could add more water, as a complete beginner it was daunting.
Measurements were confusing between ml and grams. I looked that up.
I only just had enough to make my recipe- so the loaf cost me the entire amount I spent, plus it didn’t end up well, actually bird food!!
😂

January 29, 2024
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Reply from GetSourdough

Sorry to hear that Helen. I emailed let me know if you change your mind about another starter.

Rated 4 out of 5 stars

Great service

My first starter was delivered during a very cold period and couldn’t be bought back to life, but the company very quickly replaced it with a new, living one.

January 16, 2024
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Reply from GetSourdough

Glad everything is working!

Rated 5 out of 5 stars

Make that leap!

After years of struggling with my own attempts at starters, I bought the spelt starter from GetSourdough and it has made the most incredible loaves 😀 Worth every penny, thank you 😊.

January 27, 2024
Unprompted review
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Reply from GetSourdough

We're so glad to hear that!!

Rated 5 out of 5 stars

GetSourdough have been fantastic

GetSourdough have been great! My first starter didn’t perform as expected for some reason and I got helpful advice from Ruta within their care team who then sent out another starter free of charge for me which then worked a dream
Their starter has created some delicious bread! The care advice in the pack was really clear & easy to follow and the customer service has been excellent!

January 25, 2024
Unprompted review
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Reply from GetSourdough

Thanks for getting in touch with us and so happy your baking strong!

Rated 5 out of 5 stars

I have made 4 loaves now

I have made 4 loaves now. Starter is gurgling away nicely and bread is really nice. Took a couple of goes to get it right but got there in the end.. ❤️

January 6, 2024
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Reply from GetSourdough

Thank you for your review! Enjoy your lovely loaves :D

Rated 5 out of 5 stars

Great product and customer service

I would definitely recommend getting a starter from Get Sourdough. I followed the instructions so that I could bake within 24hrs. I then followed the rest of the instructions to get the starter going again. I thought it looked a little runny so I emailed them a picture. Ruta got back to me very quickly and recommended adding a little more flour. Which I did and now my starter is flourishing again. Looking forward to using it for my second bake this week

January 11, 2024
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Reply from GetSourdough

Thanks for the lovely review Louise!

Rated 4 out of 5 stars

Fool proof

This is a great product if you want home baked sourdough but can’t make the starter.
I even failed to follow the instructions to the letter but still got a bubbly starter which made us a delicious loaf.
My only criticism is that it is a little pricy.

December 19, 2023
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Reply from GetSourdough

So glad to hear this! Hopefully over many loaves the price of the starter will be insignificant.

Rated 3 out of 5 stars

Unfortunately it didn’t work for us

Unfortunately it didn’t work for us. We followed the instructions but were unlucky and it died!

December 13, 2023
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Reply from GetSourdough

Hey Sarah, so sad to hear this. I have reached out on email to try see if we can do anything.

Rated 5 out of 5 stars

Lovely sourdough starter

Lovely sourdough starter, super fast delivery. Detailed and super helpful instructions.

December 14, 2023
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Reply from GetSourdough

Thanks Liam, hope you had some awesome bakes over the holidays.

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