GGBET.CO.UK 

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Rated 2 out of 5 stars

As others have pointed out, my latest withdrawal hasn't been processed, so this firm is best avoided for the time being at least. You'd imagine they're either going under or have cash flow issues... See more

Company replied

Rated 1 out of 5 stars

Update - Day 14 today and still haven't heard anything back. If I don't get an update till the end of the week then I'll make a formal complaint to the gambling commission regarding this. From the u... See more

Company replied

Rated 1 out of 5 stars

I've been a player with them for around 2 years, a lot of verification but not many issues until a big one the past few weeks. Usually withdrawals are relatively quick (max 1/2 days). My most recen... See more

Rated 4 out of 5 stars

THIS HAS BEEN ADHERED TOO & FIXED: However I thought I should leave my initial thoughts as it was annoying when it happened and doesn't take away from the fact it did happen. After winning twic... See more

Company replied

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  1. Gambling Service

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(174)

33 reviews in the last 12 months

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Rated 2 out of 5 stars

Withdrawal Isuues

As others have pointed out, my latest withdrawal hasn't been processed, so this firm is best avoided for the time being at least.

You'd imagine they're either going under or have cash flow issues. Deposits are apparently fine, but withdrawals aren't...

Just an update that this issue has been resolved, but I'm still not keen on playing again just in case.

July 2, 2025
Unprompted review
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Reply from GGBET.CO.UK

Dear Richard,

Thank you for your feedback.

We are truly sorry for the inconvenience you experienced. Please rest assured that we operate in full compliance with all regulatory requirements and are continuously working to improve every aspect of your gaming experience.

As we can see, your situation has since been successfully resolved, and everything is now in order. Should you choose to return in the future, we will be here and ready to provide the support 🙂

Rated 1 out of 5 stars

Don’t usually leave reviews but I’m…

Don’t usually leave reviews but I’m getting quite frustrated with my experience and how this company are going about things. Happily take £250 of my money within seconds, but when it comes to withdrawing £200 of it, there is now magically an issue regarding withdrawals. Note that I had managed to withdraw £50 of the £250 with no problems. Joke of a company.

July 2, 2025
Unprompted review
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Reply from GGBET.CO.UK

Thank you for taking the time to leave a review. We’re sorry to hear about your frustration.

Please know that we process all transactions in accordance with strict regulatory requirements.

We’ve attempted to locate an account to check your situation, but sadly, were unable to find one.

To help resolve your situation as quickly as possible, we kindly ask that you contact our support team, and they will be happy to assist you further and clarify any steps needed.

Rated 4 out of 5 stars

Did not pay out winnings - UPDATED & FIXED

THIS HAS BEEN ADHERED TOO & FIXED: However I thought I should leave my initial thoughts as it was annoying when it happened and doesn't take away from the fact it did happen.

After winning twice, I did not receive any of my winnings, nor be able to withdraw.

I have emailed their support team twice with no response, the link to their 'live chat' does not work, its fake - the link to their email just takes you to outlooks webpage not an email link.

I have documented and screenshot the bet after the first one won without receiving winnings, which I will be taking further if no solution is adhered too.

June 29, 2025
Unprompted review
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Reply from GGBET.CO.UK

Thank you for sharing your feedback.

We would like to highlight that our support team is available 24/7 and always ready to assist. We take every customer inquiry seriously and make it a priority to give each request our full attention.

Unfortunately, we were unable to locate your game account in our system. Please reach out to us and make sure you’re contacting GGBET.CO.UK

We are here for you anytime, and always ready to help.🙌

Rated 1 out of 5 stars

Won and withdrew

Won and withdrew . Waited untill last few hours to ask for verification of card.
Used Apple Pay so you screenshot your wallet on iPhone and I have but they keep failing it. Sent card too and bank and still failing it so they don’t have to pay out

June 28, 2025
Unprompted review
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Reply from GGBET.CO.UK

We’re sorry to hear about your experience. Unfortunately, we were unable to find an account with us. So, to help you further, please contact our support team, and we will make sure to look into your case and assist you as best we can.

We're committed to providing timely and effective support, and we’ll do everything possible to resolve this for you.

Rated 1 out of 5 stars

3 days for a limit review

3 days for a limit review, Rachel was fine at customer services and went above board by directly emailing me but limited in her actions due to the chimpanzees above her who were too busy picking their bums instead of dealing with the issue. You have more chance of Jimmy Saville rising up and fixing it than the so called specialists at GGBET. Transitioning takes less time for people with identity crisis. By the time the 'specialists' and I use that word sarcastically has dealt with a matter at GGBET there has being 3 new political elections. So they have asked for details 🤔 given them barring a reference as had none via email but understand ggbet this review comes down it will be back up within the hour 😀

June 28, 2025
Unprompted review
GGBET.CO.UK logo

Reply from GGBET.CO.UK

Dear Kyle,

Thank you for your feedback and for bringing this issue to our attention. We’re truly sorry that you had to experience this situation, and we completely understand your frustration.

We’ve thoroughly investigated the matter, and thanks to your input, we’ve already made the necessary changes to ensure this doesn’t happen again in the future.

We truly appreciate your help and your willingness to share your experience.

Rated 5 out of 5 stars

Goodigumdrops.

Very Good yah

June 27, 2025
Unprompted review
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Reply from GGBET.CO.UK

Thank you for the kind words! We’re glad to hear you’re enjoying the experience! 😊

If there’s ever anything we can do to make it even better, feel free to reach out!

Rated 4 out of 5 stars

Why so much negativity? My GGBET.co.uk experience so far...

Honestly, I am not sure why there are so many negative reviews for GGBET.co.uk...

I deposit using my debit card. My withdrawals have been processed within 24 hours without any issues.

So far, the only KYC information requested were front and back photos of my debit card (important areas such as CVV number covered up). This was automatically verified within a few minutes from the verification section (which is an empty page at first but becomes active once KYC information is requested).

I had a few queries (submitted by email) which were answered within a few hours (sometimes quicker) by a very friendly customer service team.

Is the website perfect? Not quite. Navigation could be smoother. For example, I click on the "menu" button in the bottom right corner (on Android phone), go to "my account", then "account history" but then the bar at the bottom (containing the various betting sections) disappears. If I wanted to check another part of my account, I would need to go back to the home page by clicking on the "GG.BET" logo on the top left corner and then use the bar at the bottom to access the menu again. However, the website looks great (especially on large desktop and tablet screens). I like the overall colour scheme.

There's a good variety of casino games. All the major ones are covered. However, the selection of live casino games could be better (for example, there's only one poker game, 2-hand casino hold'em).

There's a decent selection of sports betting markets. Other bookmakers may have hundreds of markets for a particular sport but in my opinion, less is more. The markets I need are all here.

All in all, a great experience so far. Keep up the good work!

June 23, 2025
Unprompted review
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Reply from GGBET.CO.UK

Dear Sinan,

Thank you so much for taking the time to share such a detailed and thoughtful review of your experience. Feedback like yours is incredibly valuable to us not only because it helps other users form a balanced opinion, but also because it gives us clear insights into what we’re doing well and where we can improve. 🙂

We truly appreciate the time you took to share your detailed impressions, and we want to let you know that all of your suggestions have been carefully noted and forwarded to the responsible team for review and potential implementation. 🙌

Rated 1 out of 5 stars

Told me my skrill withdraw would be…

Told me my skrill withdraw would be instant, been waiting 3 hours and their support feature doesn’t work so I can’t even contact someone in their site…

June 25, 2025
Unprompted review
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Reply from GGBET.CO.UK

We are sorry to hear about your experience.

We would like to clarify that while the payment via Skrill is marked as instant on their side, please note that we are required to complete a preliminary check on our end before processing the transaction. This is a standard step to ensure compliance with all regulatory and security requirements.

Also, it is important to mention that our support team is available 24/7 and always responds promptly to all inquiries.

Sadly, we were unable to locate your account with us. So, to assist you further, please contact our support team, and we will do everything we can to resolve the situation quickly.

Rated 1 out of 5 stars

They don’t pay

Take your money just fine

Soon as you win they require an insane amount of verification and every document you submit gets rejected ultimately I will get paid my winnings I’m sure but it’s going to take weeks and weeks I would honestly avoid at all costs and just go somewhere trustworthy

And side note if you do run into any issues gambling here don’t expect the support to actually help they will just constantly remind you it’s hidden away in their T&C’s so unlucky

June 14, 2025
Unprompted review
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Reply from GGBET.CO.UK

Dear Marcus,
Thank you for sharing your experience.

We understand that the verification process can feel frustrating, but it’s an essential step to protect our customers and ensure compliance with regulations.

We’re pleased to confirm that your verification was successfully completed and your withdrawal has been processed.
We’re always doing our best to guide and support you through every step, and we’ll keep working hard to make the process as smooth as possible.

Your feedback means a lot to us and helps us improve.

Rated 5 out of 5 stars

Good application

Thank you so much

June 8, 2025
Unprompted review
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Reply from GGBET.CO.UK

Dear Nasrullah,

We sincerely value your feedback and are truly grateful for your positive remarks!

Please be assured that we remain fully committed to continuously enhancing our product to better meet your expectations 🙌

Rated 1 out of 5 stars

Such a scam

Such a scam. They have over £2400 of my winnings and are asking for all the verification under the sum. Their customer care emails are bot/chatgbt responses. I've been waiting for my winnings for 10 days.

They need to be investigated!!

May 29, 2025
Unprompted review
GGBET.CO.UK logo

Reply from GGBET.CO.UK

We’re sorry to hear about your experience and appreciate you bringing this to our attention.

Please note that we operate in full compliance with regulatory requirements, and verification is an essential and mandatory part of our processes. It ensures the security of all players and the integrity of our platform.

Unfortunately, we were unable to locate a gaming account with us. So, we kindly ask you to contact our support team, which is available 24/7. We will be more than happy to assist you and provide further guidance.

Rated 1 out of 5 stars

An absolute joke

An absolute joke! Don t even think to deposit here. I ve made 2 deposits, accepted. After that tried to cash out 200. They start with verification joke! After sending 200 files and ids the system said i am verified. But guess what? The “GG Specialists” “found” something to my verification and blocked my account. I really don t care what they “found”,in 4 days they destroyed my brain! (send that, that is not ok, that is not ok, that is not color, send it again, that it s not pdf, that it s not the original, we don t accept screenshot etc. They seized my winnings and contact me to send them Full pdf bank statement so they can refund me with my deposits not the winnings, the deposits was 60, the cash out 200 😂😂😂 My deposits was through skrill, because from the start i didn t trust them, after reading all reviews from here, and i will never in my life send full bank statement to a casino. It s a casino designed to rip you, you are not applying for a loan!!! I will contact gambling commission to make an complain about this cowboy clowns! So again i will tell you never play here!!! It s a joke!!! And by the way, look down at the reviews “a lot of games”???😂😂😂 Where? They have 6 pragmatic games! 😂😂😂 Fast payouts??? Where? Here? 😂😂😂 Themself are doing the reviews so the score to go up, so they can rip more and more people! Keep that in mind people!

May 13, 2025
Unprompted review
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Reply from GGBET.CO.UK

Dear Antonie,

We’re truly sorry to hear about your frustration, but verification is a mandatory and very important step to keep accounts secure, protect players, and ensure payouts are processed safely.

At this stage, we’d like to kindly remind you that we’re waiting for your reply in order to resolve your case. Please check your mailbox or get in touch with our support team via live chat or email.

We’re available 24/7 and ready to assist you.

Rated 1 out of 5 stars

They really really are late with the…

They really really are late with the payments, most of this 5 stars here seems to be given by themself, no inspirations, just to attract people with a high note, This casino is not ok!

May 14, 2025
Unprompted review
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Reply from GGBET.CO.UK

Dear Arsenie,

We are truly sorry to hear about your experience and understand your concerns.

Please be assured that we operate strictly within all regulatory standards and procedures, and we always do our best to process all your requests as quickly as possible.

Unfortunately, we were unable to locate your player account in our system. So, if you have any questions regarding your case, please contact our support team. They are available 24/7 and always ready to assist you with any difficulties via chat or email.

Rated 1 out of 5 stars

If it’s even a word ‘rubbish it’s site…

If it’s even a word ‘rubbish it’s site I’ve ever been on! Absolute waste of time and effort! Don’t bother

April 24, 2025
Unprompted review
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Reply from GGBET.CO.UK

Dear Client,

We regret that your experience wasn’t positive. Sadly, we could not identify your account on our site, and as we are always working to improve our site, we would be grateful to hear your detailed feedback by writing to our support team in chat or email, and we will consider it to improve your experience in the future! 🙌

Rated 1 out of 5 stars

Should be 0 star please don’t use

Should be 0 star , looks according to other reviews on the site their business model is if anybody wins on the sports side of website they close and keep winnings.

I placed 2 bets staked £70 won £220.

The withdrawal was cancelled and received the following email

We would like to inform you that your account was blocked in accordance with our Terms and Conditions 17.16. Company has a zero-tolerance policy towards bonus abuse, fraud, taking unfair advantage of us and/or other suspicious activity, and we reserve the right to revert wagering requirements for delayed game rounds, block and remove bonuses, associated winnings and/or deposits from accounts that we suspect, at our sole discretion, are involved in such activities or behaviors such as, but not limited to:

I’m taking this to the ombudsman and if anyone who has had a similar experience would like to get in touch to persue this further I’ll be logging with Ibas and small claims case against this company.

April 18, 2025
Unprompted review
GGBET.CO.UK logo

Reply from GGBET.CO.UK

Dear Scott,

We sincerely regret that you had such an unfavorable experience, and we are grateful for your feedback, which is important to us.

Just wanted to let you know that our platform is fully committed to complying with all relevant laws and regulations, ensuring a safe and comfortable gaming experience for our customers.

If you encounter some difficulties, please feel free to contact our dedicated support team, and we will be glad to assist you.
















Rated 1 out of 5 stars

Bad bad bad nothing they can help u all…

Bad bad bad nothing they can help u all u need to do don’t come this website they try to hold money and spend keep ask proof to many’s nobody do anything or update this website scam be careful

April 16, 2025
Unprompted review
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Reply from GGBET.CO.UK

Dear Client,

We’re really sorry about your experience. Sadly, we couldn’t find your player account, so please reach out to our support team directly and let us know about your situation — our support team is ready to help you 24/7!

Rated 1 out of 5 stars

Worse casino I’ve ever used -Avoid

This is by far the poorest casino I have ever used. I have followed all their KYC procedures and the account was verified. They must hold your details as they contacted me 2 days after my passport expired to request further docs even though verification was done 3 months ago. I sent further details but because my driving licence hasn’t got a photo they are now telling me that I need to renew my passport!!!! Money is stuck in the account and they will not refund. Stay away from this casino at all costs. The UK gambling commission should do more to protect the public from companies such as these!!

April 14, 2025
Unprompted review
GGBET.CO.UK logo

Reply from GGBET.CO.UK

Dear Client,

We’re truly sorry to hear about your experience and understand how frustrating this situation must be. Please know that we operate under regulations and follow strict requirements for document verification. Sadly, sometimes, verification procedures can feel complicated. That is why our support team is always happy to help clarify any steps and assist you throughout the process.

Also, we are unable to locate an account with us, regrettably. If you still require assistance, we kindly invite you to reach out to our support team directly — we’d be happy to help resolve the matter.🙌

Rated 1 out of 5 stars

Guys is fck scam!

Guys, don't play on this site! It's impossible to withdraw money here, they ask for all possible documents that exist on this planet, then when you send everything, they cancel the withdrawal and suspend your account and ask you to withdraw in another way, I have never encountered this before, it's a complete scam!

April 6, 2025
Unprompted review
GGBET.CO.UK logo

Reply from GGBET.CO.UK

Dear Client,

We’re sorry to hear about your experience.

Please be assured that our casino is fully licensed and regulated by the UK Gambling Commission. We operate in strict compliance with all applicable laws and regulations.

Sadly, we have not been able to identify your gaming account with us.

If you have an account with us, we kindly ask that you reach out to our live chat support team to resolve the matter.

Rated 1 out of 5 stars

Everyone who is moaning about them

Everyone who is moaning about them - please please please take the case to IBAS. If they are refusing to pay our your winnings like me for no just reason don’t let them get away with it. The more of us that go to IBAS, the higher chance they will get shut down, ive played a lot of gaming sites in my time but I’ve never had winnings held back for no valid reason, just google IBAS make a claim

March 28, 2025
Unprompted review
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Reply from GGBET.CO.UK


Dear Client,

We would like to inform you that, in accordance with regulatory requirements, all licensed gambling operators are obligated to perform due diligence procedures, and in some cases, this may involve the implementation of enhanced verification measures.

Nevertheless, our goal is to provide players with confidence in our platform by guaranteeing full compliance with all relevant laws and regulations.

Unfortunately, we did not find your player account with us. If you have any unresolved matters, we recommend reaching out to our support team, who will be glad to assist you.

Rated 1 out of 5 stars

Horrific excuse for a bookmaker.

Horrific, and I mean HORRFIC service. Bunch of scammers, don't bother using this site if you're planning on winning because you're not getting your winnings

March 27, 2025
Unprompted review
GGBET.CO.UK logo

Reply from GGBET.CO.UK

Dear Polat,

We regret that you’ve been left with such a negative impression.

As we can see, your situation is not solved yet. We tried to help you, but we are still waiting for your response. We encourage you to contact our support team so we can review the matter thoroughly.

Thank you for bringing this to our attention.

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