As others have pointed out, my latest withdrawal hasn't been processed, so this firm is best avoided for the time being at least. You'd imagine they're either going under or have cash flow issues... See more
Company replied
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As others have pointed out, my latest withdrawal hasn't been processed, so this firm is best avoided for the time being at least. You'd imagine they're either going under or have cash flow issues... See more
Company replied
Update - Day 14 today and still haven't heard anything back. If I don't get an update till the end of the week then I'll make a formal complaint to the gambling commission regarding this. From the u... See more
Company replied
I've been a player with them for around 2 years, a lot of verification but not many issues until a big one the past few weeks. Usually withdrawals are relatively quick (max 1/2 days). My most recen... See more
THIS HAS BEEN ADHERED TOO & FIXED: However I thought I should leave my initial thoughts as it was annoying when it happened and doesn't take away from the fact it did happen. After winning twic... See more
Company replied
United Kingdom
If you deposit with Apple Pay they don’t let you withdraw any money unless you go and deposit more with a bank card directly. Insanely bad system, seems like a terrible company.
It also says on their pages ‘IN THE EVENT OF ANY PARTICULAR WRONG INFORMATION OR DELAY, WE TAKE NO RESPONSIBILITY.’ so that really shows how they view customers and how much of a scam they are. There’s no defending that.
Don't fall for it and don’t use these people. If I’m being completely honest after this I’m now aware how scummy betting sites are in general and won’t be using them anymore.

Reply from GGBET.CO.UK
Please do not use this site. I had no issues joining, the site actually would not let me deposit before verification, which to me was a good sign so I provided ID and address etc and then this all passed. I was then able to deposit without issue and then this is where the fun stops. The moment I withdrew I was suspended citing 1 member policy, well for one I live alone, apart from my pet. I have also never had an account with them plus as I only have one email address any normal site would instantly say "this email is already registered" and further to that as noted I had to be verified 1st and passed so how did this "extra" none existent account appear. I have concluded as per all other comments this site is fraudulent, license or not they have no intention to pay any winnings out and I would urge anyone if you fancy throwing money away go give it to a homeless person. There is a reason this reviews are negative across the trustpilot and that is because it's a shocking casino...

Reply from GGBET.CO.UK
cannot reply to live chat? sent required documents but your system cannot read them.

Reply from GGBET.CO.UK
This company are beyond a joke poor software delay withdrawals and breech gaming commission regulations you won’t get paid I’ve issued legal action

Reply from GGBET.CO.UK
Will not let me withdraw m, takes money easy enough but will not withdrawn without 20 documents and when you send them the documents it’s still not enough information as they say. Wanting me to send them a photo of front and back of bank card which is incredibly dodgey.

Reply from GGBET.CO.UK
Terrible service trying to send documents and don’t get much help you just get same old message all the time 5 days been waiting for documents to be viewed spoke to different people and same answer all the time

Reply from GGBET.CO.UK
My card was stolen and I have £812 in my account.
I am unable to withdraw my money. I have been on live chat several times to get help but their sepa direct bank transfer doesn't work. And I am being told every day to wait longer wait longer.
They refuse to refund or credit my money and tell me to wait for the specialist to contact me.
My money is being withheld which is extremely infuriating

Reply from GGBET.CO.UK
Absolutely terrible experience trying to prove (again!) my identity. I have sent numerous crystal-clear photographs of my ID, which they keep strangely saying are not acceptable - even though they have accepted the exact same ID photographs previously. This is following a number of withdrawal attempts - and as noted by another reviewer, they never ask for proof of ID when taking the money, only when returning it. You cannot actually speak to anyone - you just get customer service agents who say they cannot transfer you to Verification and keep typing the same scripts over and over again. I will be reporting this to the Gambling Commission.

Reply from GGBET.CO.UK
Fantastic live support service and wide collections of slots games

Reply from GGBET.CO.UK
GGBET despite given the appropriate and requested information numerous times.Ggbet have placed stumbling blocks in way of stopping and releasing funds whilst knowing my limited time. And so stopping useful use of any funds
Cold calculated and vindictive is my only conclusion
A warning to all!

Reply from GGBET.CO.UK
Started off well as I was using the site and able to deposit and withdraw numerous times!
However once I started winning and tried to withdraw problems started.
I have 3 pending withdrawals totalling £2300 which they are delaying due to "Verification" issues.
The funny thing is I can still deposit and place bets using the account, so they are happy to take my money but there is no possible way to withdraw.
I have passed all the verification they have set me so far. They requested further bank statements for unrelated accounts in completely different currencies, which I provided!
They take all day to review one document before coming up with some BS reason for declining it, or asking for further information.
I have provided all my payslips, all of my bank statements, answered questions from they about my statements and they still will not verify it and refuse to process my withdrawal! Yet I can still deposit, unbelievable!
Customer support tells you that the relevant department will look at the documents manually and they are in a queue. However I have almost 12 emails at different stages saying that all my documents and account etc. has been successfully verified.
I have nothing to hide and they are still trying to find a way not to process the withdrawal.
DO NOT USE THIS SITE.
THEY ARE WITHHOLDING FUNDS AND ARE SCAMMERS.

Reply from GGBET.CO.UK
worst experience of my life no help at all same scripted chat awful

Reply from GGBET.CO.UK
won 2 bets totalling return of £250 roughly, but account only showed £150, asked them about it, they kept saying it was correctly paid, which i believed their integrity, but when i asked them to help me find out how the money missing, they refused and made me fill out long complaint forms, and eventually still not answering my question directly, i did all the maths, betting wise i only lost £3xx this month, but it's saying my net deposit is £750 this month, when my bank statement is showing £950, so something was clearly off, told them that, and they said there was some tech issues and would be fixed, and it's still not fixed today, and they only asked me to answer security questions (to avoid telling me where my money went), and this morning i suddenly got my account suspended for "verification needed" which i just completed fully last month, and as soon as i submitted, my account got officially closed for reason "9.1 company can close your account without reason" asked them to provide my account data for back up which they claim to be working on it, but its been 2 months now and nothing was given to me still and they cannot provide a timeframe for it

Reply from GGBET.CO.UK
Refuses welcome bonus after depositing

Reply from GGBET.CO.UK
Ethan is a good listener and he helped me swiftly , thank you

Reply from GGBET.CO.UK
Not processing withdrawal - Not paying
Everything ok (deposit, betting) until I tried a 100£ withdrawal. Now 8 days I have made a 100£ withdrawal and still pending. No documents asked, nothing. Customer service totally useless claiming fake verifications needed based on regulations just to avoid paying, they did not even ask me anything. Deposit was made with debit card very standard way.
So you can deposit, play, but they never pay you. Avoid any cost. Shame cause rest of website was good.
UPDATE
It tooks 11 days but after my review payment was processed. Upgrading to 2 stars

Reply from GGBET.CO.UK
Absolutely the worst casino I have ever come across. I signed up and deposited 250. I could not play any games because each time I tried to launch a game I got a popup message saying the maximum amount of real money you can bet is 1 pound. Are you kidding me? How does that even make any sense when the table minimum is 50. I am concerned that this may just be a site created to collect and steal identity data. The live support advertised doesn't even work. When you click on it nothing happens. Yikes. STAY AWAY

Reply from GGBET.CO.UK
They encourage you to deposit and take there promotions but if you actually win from the promotions they take them away and stop you playing. They only want losing players! Avoid if your playing cos you want a win!

Reply from GGBET.CO.UK
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