Sometimes the delievery process is slow, but overall i am content. The only minus is that the "free birthday gift" didn't come. Once i got in touch with client service i was given a discount code for... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The fit is perfect, and the designs are elegant without being over the top. I bought the Gabriella set and it fits like a glove – supportive yet sexy. Customer service was also incredibly kind when I... See more
Company replied
1. 5/5 Products. 2. 4/5 Delivery time. 3. 3/5 Exchanging products. 4. 5/5 Support by e-mail. 5. 3/5 Website friendliness for returning/exchanging. Positive: really good products. Negative: T... See more
Company replied
The products are of good quality and reasonable price. I am giving 4 and not 5 stars because I have experienced the customer support as slightly flaky. Assistance is absolutely there, and it has overa... See more
Company replied
Company details
Written by the company
The Gianna Bellucci brand was born out of desire to create a comfortable yet sexy lingerie, available to all girls and women. Gianna Bellucci is a women led team that understands women and their needs. We create seductive lingerie that fits your body and emphasizes your femininity. Sophisticated Italian design, high-quality materials and maximum comfort is what distinguishes Gianna Bellucci from other brands. Due to these qualities, Gianna Bellucci has become one of the top lingerie brands in Europe.
Contact info
Trg svobode, 1A, 1315, Ljubljana, Slovenia
- info@giannabellucci.com
- giannabellucci.com
4.2
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Gianna Bellucci
Thank you for your review! We’re glad to hear the delivery was fast and that the items matched the description.
Warm regards,
Gianna Bellucci
Everything is as described
Everything is as described. The material feels and looks great on the skin, but i didn't use it yet. I just tried it on, so I don't know how will it handle washing.
December 16, 2025
Reply from Gianna Bellucci
Thank you for sharing your first impressions! We’re happy to hear you love the look and feel, and we’re confident it will stay beautiful with proper care 🎁
Gianna Bellucci Team
Reply from Gianna Bellucci
Thank you so much! We’re happy everything exceeded expectations and arrived so quickly 🎁
Gianna Bellucci Team
Everything was okay.
December 12, 2025
Unprompted review
Reply from Gianna Bellucci
Thank you for your review! We’re glad everything went smoothly and met your expectations ❄️
Gianna Bellucci Team
SCAM: Don't buy from this site
Don't buy from this site. Every three months, they secretly withdraw money from customers’ accounts without consent. They misuse personal information, including card details. I strongly advise against making any purchases from this company, as it poses a serious risk of identity theft and financial abuse.
December 10, 2025
Unprompted review
Reply from Gianna Bellucci
We take feedback and data security very seriously and would like to clarify the situation.
Gianna Bellucci does not subscribe customers automatically or without consent. Any subscription is activated only if the customer chooses it during checkout, with all details (billing frequency, price, and cancellation) clearly stated in our Terms & Conditions. Customers can unsubscribe at any time.
We do not misuse personal or card information. All payments are processed securely through certified payment providers in full compliance with EU regulations.
If there has been any misunderstanding or if assistance is needed, we kindly invite the reviewer to contact our customer support so we can review the case and help directly.
— Gianna Bellucci Team
Reply from Gianna Bellucci
Thank you so much for your lovely feedback! We’re happy everything met your expectations and that you had a smooth experience with us ✨
Gianna Bellucci Team
Super size ok
December 8, 2025
Unprompted review
Reply from Gianna Bellucci
Thank you for your feedback! We’re glad everything fit perfectly and that you’re happy with your purchase 🎄
Gianna Bellucci Team
It was a surprse from my boyfriend and…
It was a surprse from my boyfriend and it is a really beautiful set.
December 10, 2025
Unprompted review
Reply from Gianna Bellucci
Thank you so much for sharing your joy — we're delighted the surprise made you feel wonderful ✨
Wishing you many lovely moments wearing your new set.
Warm regards,
Gianna Bellucci Team
Review
Everything I ordered I instantly fell in love with. The only reason I am giving 4 stars instead of 5 is because it took like 10 days for the order to arrive.
December 9, 2025
Unprompted review
Reply from Gianna Bellucci
We’re so happy to hear you loved your selection — that means the world to us 🎄
We apologize for the longer delivery time; the festive season always brings exceptionally high volumes, but we’re working hard to speed things up. Thank you for your patience and for still choosing us.
Warm regards,
Gianna Bellucci Team
I’m absolutely satisfied
I’m absolutely satisfied.
The website is gorgeous and it’s easy to use.
All of the products are stunning, awesome style everywhere made by perfect materials.
The communication is so kind, friendly, nice, helpful.
I feel myself more important. Thanks for everything.
I recommend this company from my whole heart.
December 9, 2025
Unprompted review
Reply from Gianna Bellucci
Thank you so much for your beautiful words! ✨
Knowing that you felt valued and supported means everything to us.
Your recommendation from the heart is the greatest compliment we could receive.
We can’t wait to welcome you back for your next Gianna Bellucci moment. 💖
Warm regards,
Gianna Bellucci Customer Care
Amazing product
December 9, 2025
Unprompted review
Reply from Gianna Bellucci
Thank you so much for your lovely feedback! ✨
We’re delighted to hear you loved your product and hope it makes you feel as amazing as you deserve.
Warm regards,
Gianna Bellucci Team
Excellent value for the money.
December 6, 2025
Unprompted review
Reply from Gianna Bellucci
Thank you so much for your lovely feedback — we’re delighted you’re happy with the value ✨
Warm regards,
Gianna Bellucci Team
Everything was perfect
December 5, 2025
Unprompted review
Reply from Gianna Bellucci
Thank you for sharing this — we’re so happy everything was perfect for you ⭐
Warmly,
Gianna Bellucci Team
The clothes Look very good
The clothes Look very good, the delivery was fast! I love my new stuff
December 6, 2025
Unprompted review
Reply from Gianna Bellucci
Thank you so much — we’re thrilled you love your new pieces and the quick delivery 💖
Warm regards,
Gianna Bellucci Team
Great!!!!!!
December 4, 2025
Unprompted review
Reply from Gianna Bellucci
Thank you for the amazing feedback — we’re so happy you’re pleased 🌟
Warm wishes,
Gianna Bellucci Team
Amazing
I love the quality and how it looks, just amazing , it fits properly
December 4, 2025
Unprompted review
Reply from Gianna Bellucci
Thank you so much — we’re delighted you love the fit and the quality, it means a lot to us ✨
Warmly,
Gianna Bellucci Team
Very high rated !
All things are absolutely true to size and to look. I’m very satisfied
December 3, 2025
Unprompted review
Reply from Gianna Bellucci
Thank you for your lovely feedback! We’re so glad everything fit perfectly and met your expectations. ✨
Gianna Bellucci Team
Overall 10/10
Great website, easy to find the things you're looking for, very fast delivery, I received my package within 3-4 days. I am pleased with the items, size is as expected, overall 10/10.
December 1, 2025
Unprompted review
Reply from Gianna Bellucci
Thank you so much for this wonderful review!
We’re thrilled to hear that you loved the shopping experience.
It truly means a lot to us that everything met your expectations.
If you ever need help choosing your next favourite piece, we’re here for you. 💗
Thank you again for choosing Gianna Bellucci!
More collections.
December 2, 2025
Unprompted review
Reply from Gianna Bellucci
Thank you so much for your feedback!
Great news — a brand-new Gianna Bellucci collection is just around the corner. We’re working on some beautiful pieces we can’t wait to share with you very soon!
Gianna Bellucci Team
Reply from Gianna Bellucci
Thank you so much! ✨
We’re thrilled you loved the fast delivery and the lingerie.
Warm greetings,
Gianna Bellucci Team
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