The product met or exceeded expectations, the shoes were true to size. I only wish they had better delivery options which would have given them a 5 star.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
30% Off For Over $400 And Free shipping exchange and returns on Men's Leather (Genuine) Shoes at Gifennse.com. Gifennse proudly presents the collection includes timeless models such as Chelsea Boots, Brogues, Oxfords, Derby shoes.
Room 510, Building 1, Dongyue Science and Technology Innovation Valley, No. 100, Yongtai Jixian Back Street, Baiyun District, 510440, GuangZhou, China
Replied to 77% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Unresponsive customer service. Good luck processing a return/correction.
I ordered one pair of size 9.5 shoe and was sent one pair sizes 9.5 and one pair size 7.0. I would like to return the size 7.0.
This experience was great because of the outstanding quality, style and rich appearance of the shoes. I was also extremely impressed to learned that they were hand crafted. I love your products! Keep up the great work!
The delivery took significantly longer than what was originally stated, and I have been unable to reach anyone for support. The Google phone number provided does not work, and there has been no direct communication from your company.
Due to the lack of customer service and the delay in delivery, I am requesting a full refund for my order immediately.
Definitely as advertised. Beautiful shoes and sizing was accurate. Tha is for updates regarding delays.
The way the shoes were packed was outstanding, You can see the pride was excellent .The shoes made with pride. I can't wait to wear them .Thanks. By the way i was supposed to get 15% off first order did not get it
My order was delivered at my door appropriately and adequately with no damage at all.
I chose size 10 and was delivered perfectly. When I tested the shoes, it fitted me perfectly and awesomely well. It seems it was designed for my legs.
Great job indeed 👍🏼👌💪🏾
Received the loafers today. Beautiful handmade shoes. Delivery time as promised so more than happy with my order. Ik addition to that I’m very satisfied with the customer support they provided in regards to the exchange process. Definitely not my last order at Gifennse
I had a very bad experience with my first ever business with the company.
I made a mistake for choosing size 11.5 instead of 7.5 and they refused to exchange it.
Bad business!!!

Reply from Gifennse
This is a fairly typical scam nowadays.
The company is thinese, as the domain is registered to a chinese email address. The shorts you see on YT and the images on the site are not at all what the real products look and feel like. If anything is handcrafted, it is by chinese factory workers, but I wouldn't be surprised if it's all automated.
For all intents and purposes, this is a scam.

Reply from Gifennse
I have purchased many dress shoes over the years. The Gifennse style caught my attention on the internet. A bit expensive, but not overly expensive.
When I received the shoes, they met my expectations. They look great, fit great, and I hope they have the quality to last for a while.

Reply from Gifennse
The item I purchased looked exactly like the picture. Tried on felt great but haven't really tested,yet.

Reply from Gifennse
Stylish, hand dyed, leather sole and upper that fit well. The shipping from China took its time, but considering all of the customs clearances needed, it was pretty efficient.

Reply from Gifennse
The shoes this company manufactures can clearly hold their own with any top rated leather shoe in the business. As impressive as the quality and presentation of the shoe, is the best in class customer service. I ordered a pair of shoes for a destination wedding and needed a slightly smaller pair upon receiving them. The customer service team went above and beyond to insure that I received my shoes in time for the big event. Very impressed all around.

Reply from Gifennse
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.