I ordered a gin just before they closed their doors and they took my payment but never delivered the gin. Had used them before and all was fine. This time however I can see why they have closed thei... See more
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Ordered several sets as thank you gifts for my work team. The GW team helped select the most appropriate gifts for each of my team members, and then ensured the gift sets got delivered at very short n... See more
Company replied
I have purchased from Gin and Rum warehouse on multiple occasions. Delivery is prompt, items well packaged and on the only occasion an glass was broken a replacement was quickly delivered. The persona... See more
Company replied
Wow, wow, wow! Absolutely amazing! beautiful range of products, fantastic presentation, speed of service rivals others and fabulous friendly people. Love supporting local and this business has it all... See more
Company replied
Company details
Written by the company
Exclusive Personalised Gin & Rum gift sets, created by us! Stock up on your favourite tipples in the Gin & Rum Bottle Store!
Contact info
John Buddle Work Village, NE4 8AW, Newcastle upon Tyne, United Kingdom
- 01916911902
- cheers@gin-warehouse.co.uk
- gin-warehouse.co.uk
3.8
Great
208 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Ordered as a gift
Ordered as a gift, delivery was well within promised timescales, birthday girl said the packaging was amazing and the personalisation made it all the more special
July 12, 2021
Reply from The Gin & Rum Warehouse
Thank you so much for the kind review Paula. We are very pleased that your gift was well received by the birthday girl :)
Reply from The Gin & Rum Warehouse
Thank you very much for the kind review Kirstie!
Wow! Fantastic service.
Wow! Absolutely amazing service. Ordered a personalised gin box, arrived promptly, well packed and looks amazing. Will definitely be using this website again.
July 6, 2021
Unprompted review
Reply from The Gin & Rum Warehouse
Thank you so much for the review! We are so happy that you are pleased with everything and look forward to helping you with any future orders.
Thank you so much the gift I bought for…
Thank you so much the gift I bought for my niece's wedding was perfect..The glass candle holder was broken on arrival but was replaced within 2 days on time for wedding day..Highliey recommend fantastic customer care and delivery..I will certainly be keeping you in mind for future purchases
Kind regards
July 5, 2021
Reply from The Gin & Rum Warehouse
Thank you so much for the lovely review Anne. We are so very sorry that your glass was damaged in transit, but extremely pleased that the issue was resolved and your gift was given in time for your niece's wedding day! We look forward to helping you again going forward.
I ordered the personalised Whitney Gin…
I ordered the personalised Whitney Gin set and it arrived to my door in less than 24 hours!!! Fab set well worth the price and out of this world customer service!!! I will definitely be ordering from these guys again!!!
July 1, 2021
Reply from The Gin & Rum Warehouse
Thank you for your kind Review Emma. So pleased that you are happy with the gift set ordered and the service! Looking forward to helping you with any future orders soon :)
Excellent service
July 1, 2021
Reply from The Gin & Rum Warehouse
Thank you so much for your kind review Janet!
Brilliant sets and even better customer service
Ordered several sets as thank you gifts for my work team. The GW team helped select the most appropriate gifts for each of my team members, and then ensured the gift sets got delivered at very short notice. Recipients all delighted. Would highly recommend and will definitely use GW again.
July 1, 2021
Unprompted review
Reply from The Gin & Rum Warehouse
Great feedback and thank you for your very kind review! We were very happy to help and are very pleased that your recipients all loved their gifts. We look forward to helping you again in the future!
Nice quality and available in very…
Nice quality and available in very large volumes!
I selected "local delivery" and it was delivered free, by a pleasant young gentleman.
Thanks.
Sadly I found regular sized bottles cheaper in Tesco. Fortunately they don't do the 1.75 litre bottles so I don't mind too much.
July 1, 2021
Reply from The Gin & Rum Warehouse
Hi Steven, thank you so much for your kind review! We are very pleased that you were happy with the quality of the HUGE 1.75 ltr bottle ordered and we hope you manage to enjoy the contents (responsibly)!
Wow, wow, wow!
Wow, wow, wow! Absolutely amazing! beautiful range of products, fantastic presentation, speed of service rivals others and fabulous friendly people. Love supporting local and this business has it all. Ordered 1 item yesterday for someone’s leaving gift and delivered this morning. Loved the product so much ordered another gift for Father’s Day thinking will be here Saturday. No, delivered same day as they wanted to make sure had it in time and I live close by so delivered by hand again. Thank you so much and will be sharing with everyone and recommending too
June 17, 2021
Unprompted review
Reply from The Gin & Rum Warehouse
Thank you so much for your very kind review Rebecca. We are very pleased that you have been happy with both our products and service! We are here and happy to help anytime :)
Great service Gin’s are lovely will…
Great service Gin’s are lovely will order more and great prices
June 10, 2021
Reply from The Gin & Rum Warehouse
Thank you for the review Grace. Fabulous news that you are enjoying your Gin's! We have lots of other flavours in stock waiting for your next order too!
A+++++ very happy
June 10, 2021
Reply from The Gin & Rum Warehouse
Great review - thank you Kelly. We are very happy with an A+++++ and very happy that you are happy too!
Wow fantastic gift set, cheers!
Wow fantastic gift set ordered for my son’s birthday. The bottle of Rhubarb and Ginger Rum came in a set with tonics, beautiful quality glasses and gold metal straws. They were all packaged in a personalised box, the presentation was first class and my son was absolutely delighted. I can highly recommend and will be ordering again in the future, thank you so much🍸
June 9, 2021
Unprompted review
Reply from The Gin & Rum Warehouse
Karen - thank you so much for this amazing review. We are so pleased that you were happy with everything, and that your son loved his gift!
Excellent service and value for money
Excellent service and value for money. Bought two flavoured vodkas and two flavoured gins. Arrived on time and well packaged . Only tried the bramble gin so far and tastes really good. Will be ordering more for definite.
June 8, 2021
Reply from The Gin & Rum Warehouse
Excellent news Kathryn, pleased you enjoyed the Bramble Gin! Thank you for the very kind review!
Great service quick delivery.
June 3, 2021
Reply from The Gin & Rum Warehouse
Thank you so much for the kind review Dawn!
Very good service
Very good service. On ordering was emailed to say this may take a little longer due to high orders. However it was out within 24 hours for delivery. Even included a card as a thank you to the person i had ordered this for. Great service
June 2, 2021
Reply from The Gin & Rum Warehouse
Thank you so much for the kind review Lisa. So happy that you were pleased with your order and the service!
Beautiful gift
This has been the 4 th gift I have purchased from the Gin and Rum Warehouse and I have been delighted with everything.The gift itself comes in a beautiful gift box which can be personalised this then comes in a matching bag and then is very securely wrapped for delivery. The service is excellent and the goods....well they just speak for themselves
June 2, 2021
Reply from The Gin & Rum Warehouse
Sandra, thank you so much for your continued support and orders. We are so pleased that you are happy with the gifts and service you have received. Thank you for the kind review!
Loved my purchase of different…
Loved my purchase of different flavoured gins.delivered to my door on a day convenient for me .Loved it .Will be ordering again
June 1, 2021
Reply from The Gin & Rum Warehouse
We are so pleased that you loved your order Elaine. Thank you very much for your review.
Lovely gift for anyone with own…
Lovely gift for anyone with own personal message. Would highly recommend fast delivery .
June 1, 2021
Reply from The Gin & Rum Warehouse
Great news that you were pleased with everything Susan. Thank you for the review!
Reply from The Gin & Rum Warehouse
Thank you so much for the kind review Helen. We hope you enjoy them :)
Lovely personalised presentation box…
Lovely personalised presentation box for a gift, gin looked fab!
June 1, 2021
Reply from The Gin & Rum Warehouse
Excellent news that you were pleased with everything. Thank you so much for the review!
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