The packaging of the wines is not satisfactory. No protection top or bottom. I have had failed deliveries because bottles have been broken by the delivery firm and therefore missing when delivered.... See more
Company replied
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I like the wines from your company, which I recommend to friends and give as gifts. I wish your ads and promotions, however, would be more consistent. If I order a case of wine online one day but the... See more
Company replied
A separate parcel with our commande of Pesto Liguria and Tomato capers arrived 09/08-24 The box with the jars what oilsoaked and i jar of Pesto had broken completely. The livrason man dr... See more
Company replied
I am very happy I found this site. The range of products is fabulous, the prices great and the service efficient. I really enjoyed the wines I bought too.
Company replied
4.1
Great
14K reviews
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Good delivery time to France rural. Wines drunk so far seem excellent value for money.
Good delivery time to rural French location. Wines were all excellent value for money.
September 27, 2024
Reply from Giordano Vins
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Reply from Giordano Vins
Thanks for your review!
We're pleased your experience was postive. Please visit again, we're very happy to remain at your disposal.
Reply from Giordano Vins
Thanks for your review!
We're pleased your experience was postive. Please visit again, we're very happy to remain at your disposal.
Broken jar in box
A separate parcel with our commande of Pesto Liguria and Tomato capers arrived 09/08-24 The box with the jars what oilsoaked and i jar of Pesto had broken completely. The livrason man dropped the box over our gate withou singing the doorbell. i happend to see him and stopped him as he was driving off. Normally when things have been broken they would send it back ? No I am 1 jar short of Pesto Liguria 3:12 euro only but sorry to have to tell you this about the livrason.
With best wishes
Pia Holt an honest Finlandaise in France.
August 9, 2024
Reply from Giordano Vins
Thanks for your review!
We're pleased your experience was postive. Please visit again, we're very happy to remain at your disposal.
un vin fantastique à un prix fantastique
July 11, 2024
Reply from Giordano Vins
Merci pour votre commentaire !
Nous sommes contents que votre expérience a été positive : Revenez nous rendre visite : nous restons à votre disposition.
I’ve been tracking my wine now it says…
I’ve been tracking my wine now it says it’s on the way back to the sender. Why?
June 27, 2024
Reply from Giordano Vins
Dear Customer,
thank you for your review.
We are very sorry for the inconvenience and have tried to contact you, but without success.
We invite you to contact our customer service on our toll free number 0800 940 866
We remain at your disposal
Kind regards
Giordano Vins
Service Client
Delivery scheduled for 16/03/24
Delivery scheduled for 16/03/24. Not delivered
Delivery scheduled for 17/03/24. Not delivered.
Delivery now scheduled for 18/03/24.
Three days I've had to wait in to receive my order.
Not a single word from GLS. In my opinion they are the most useless delivery company in France and this impacts on your business.
May 8, 2024
Reply from Giordano Vins
Cher client
Nous vous remercions pour votre avis, nous sommes désolés pour ce qui s'est passé, nous vérifierons ce qui s'est passé avec GLS et le mettrons à jour.
Nous nous excusons pour le dérangement.
Nous restons à votre disposition.
Cordialement
Service Clientèle Giordano Vini
Reply from Giordano Vins
Cher client
Nous vous remercions pour votre avis.
Comment pouvons-nous vous aider?
Nous restons à votre disposition.
Cordialement
Service Clientèle Giordano Vini
Reply from Giordano Vins
Vielen Dank für Ihre Bewertung!
Wir freuen uns, dass Ihre Erfahrung positiv war:. Besuchen Sie uns wieder: Wir stehen Ihnen gerne zur Verfügung.
I have not yet tasted any of the…
I have not yet tasted any of the bottles since I just received them today
January 8, 2024
Reply from Giordano Vins
Thanks for your review!
We're pleased your experience was postive. Please visit again, we're very happy to remain at your disposal.
TRES CORRECT
November 23, 2023
Reply from Giordano Vins
Thanks for your review!
We're pleased your experience was postive. Please visit again, we're very happy to remain at your disposal.
Exactly as ordered and speedy delivery
November 23, 2023
Reply from Giordano Vins
Thanks for your review!
We're pleased your experience was postive. Please visit again, we're very happy to remain at your disposal.
Parfait😎😍🤩
October 25, 2023
Reply from Giordano Vins
Thanks for your review!
We're pleased your experience was postive. Please visit again, we're very happy to remain at your disposal.
Good experience
Good experience !
Very good prices comparing the quality. If you are looking for not-very-complex but good quality products (wine), this is a place for you! Thank you
October 21, 2023
Reply from Giordano Vins
Thanks for your review!
We're pleased your experience was postive. Please visit again, we're very happy to remain at your disposal.
Reply from Giordano Vins
Thanks for your review!
We're pleased your experience was postive. Please visit again, we're very happy to remain at your disposal.
At GLS it is not my address
Giordano and GLS solved the problemm. Great for their client!! Thank you
October 12, 2023
Reply from Giordano Vins
Dear Customer
We thank you for your review, please contact us on the toll-free number 0800940866 to give you the requested assistance, thank you.
We remain at your disposal.
Best regards
Giordano Vini Customer Service
Reply from Giordano Vins
Dear Customer,
thank you for your review.
Unfortunately your parcel was damaged, we are very sorry for this, you will receive a replacement as soon as possible.
Our aolpogies for the inconvenience and we remain at your disposal
Kind regards
Giordano Wines
The wine has arrived
The wine has not arrived…..Senior moment. The wine had been carefully hidden by the delivery driver and we discovered it four days later. 5 stars for him
May 25, 2023
Reply from Giordano Vins
Thanks for your review!
We're pleased your experience was postive. Please visit again, we're very happy to remain at your disposal.
NON DELIVERY SINCE 2 WEEKS OF MY ORDER
March 28, 2023
Reply from Giordano Vins
Cher client
Nous vous remercions pour votre avis.
Nous avons demandé la livraison du deuxième colis, nous sommes désolés pour le retard.
Nous restons à votre disposition.
Cordialement
Vins Giordano
Reply from Giordano Vins
Thanks for your review!
We're pleased your experience was postive. Please visit again, we're very happy to remain at your disposal.
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