Giordano Vins Reviews 

14,048
TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

The packaging of the wines is not satisfactory. No protection top or bottom. I have had failed deliveries because bottles have been broken by the delivery firm and therefore missing when delivered.... See more

Company replied

Rated 4 out of 5 stars

I like the wines from your company, which I recommend to friends and give as gifts. I wish your ads and promotions, however, would be more consistent. If I order a case of wine online one day but the... See more

Company replied

Rated 4 out of 5 stars

A separate parcel with our commande of Pesto Liguria and Tomato capers arrived 09/08-24 The box with the jars what oilsoaked and i jar of Pesto had broken completely. The livrason man dr... See more

Company replied

Rated 5 out of 5 stars

I am very happy I found this site. The range of products is fabulous, the prices great and the service efficient. I really enjoyed the wines I bought too.

Company replied


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4.1

Great

TrustScore 4 out of 5

14K reviews

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4.1

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(14,048)

1,604 reviews in the last 12 months

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Rated 4 out of 5 stars

Short delay, but good service.

Delay in doing this was because at the time of request the packs had not arrived. They arrived Monday 7th June.
Normally we have given Giordano 5 stars but on this occasion amongst the food items was a jar of Sugo Mediterraneo alle olive whose lid had worked loose and had leaked into this package. Fortunately this did not spread on to other items and jars contents were mainly intact.
I feel sure this was an unusual occurrence but thought we should bring it to Giordano's attention so that packers check for this before inserting any such jars.

June 9, 2021
Rated 2 out of 5 stars

Only part of my order showed up after a…

Only part of my order showed up after a week. Trying to trace the remainder.

April 28, 2021
Giordano Vins logo

Reply from Giordano Vins

Dear Customer,

We deeply apologize for what happened.
Our goal is to guarantee the best possible experience to those who choose our products
We are sorry the goods were damaged by the courier during delivery, we will send you a new package.

Sincerely,
Giordano Wines Customer Service

Rated 5 out of 5 stars

splendid wines

splendid wines, varied and interesting. Your web site and delivery are 5 star.
thankyou for such a convenient and delightful way of purchasing and enjoying Italian wine.
We live in France, are English, and will remain your very satisfied clients!

Sincerely,
Angela Fagan

April 26, 2021

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