Give Personalised Gifts Reviews 

135
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I bought the glass with a picture in it for a friend who lost her dog suddenly. It was easy to order and pay and delivery was fast turning up 2 days early,and that was free postage. I was messaged... See more

Rated 4 out of 5 stars

Product was reasonable quality. Very small print and pages are not the best, yellow quite low grade paper used in the book I thought. Good quality personalisation though and facts / trivia were of an... See more

Rated 5 out of 5 stars

I couldn't speak more highly about this company. I had a problem with my Wowcher voucher. They very kindly took over and completed my order which i appreciated very much. Very accommodating for someon... See more

Rated 5 out of 5 stars

Received my memory plaque for my brother today and it’s amazing it’s everything and more I could have hoped for thank you so much plus it come so quick highly recommend good job louise, ben and team... See more

Company details

  1. Gift Shop

Written by the company

Shop our unique, high quality, affordable Personalised Gifts for Her, for Him, For kids, For Teachers; for all occasions - Christmas, Father's, Mother’s Day, Wedding.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

135 reviews

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4.3

All reviews

(135)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

good value for money

good value for money, quick and efficient service

February 1, 2022
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Reply from Give Personalised Gifts

Thank you so much for taking the time to write a lovely review!

We hope you’ll choose to shop with us again in the future.

Rated 5 out of 5 stars

Amazing fast service

Amazing fast service. I stumbled apon this site looking for a something a little different to add to my sisters hen party. I ordered the personalised doll with only a week before the event. I received an email with updates as soon as it was in production and thought I would maybe be a little cheeky and ask if it could be sent out as soon as possible, I was never expecting to get a reply tbh but not only did I get a reply I was notified it was sent. I got it exactly when they said it would be and were so helpful! Thank you so much it was a hit and is also now a keepsake.

January 24, 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. A minor issue was very quickly dealt with and I cannot fault the customer service. Thank you and well done.

December 10, 2021
Unprompted review
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Reply from Give Personalised Gifts

Thank you so much for taking the time to write a lovely review!

We hope you’ll choose to shop with us again in the future.

Rated 3 out of 5 stars

A little disappointing

Picture elongated so a little disappointing

December 8, 2021
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Reply from Give Personalised Gifts

We are sorry to hear that the picture was elongated, this was because as stated on the product pages portrait images are best fitted for that mug, the image you uploaded with your order was of a landscape format. Thank you for your feedback, we have now added a process that will check and reject images that are of the wrong format

Rated 5 out of 5 stars

Personalised stag frame

Ordered a printed frame for a wedding present. Unfortunately the frame arrived cracked but a replacement was sent out immediately without any hassle. Very happy with my purchase and delivery was fast! Highly recommend

December 2, 2021
Unprompted review
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Reply from Give Personalised Gifts

Thanks so much for your lovely review!

We hope to see you again in the future.

Rated 5 out of 5 stars

Gift is bigger than I expected

Gift is bigger than I expected. I am very happy with my purchase.

December 2, 2021
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Reply from Give Personalised Gifts

Thank you so much for taking the time to write a review! We are glad you are happy with your purchase. We hope to see you you again soon.

Rated 1 out of 5 stars

Spoilt my surprise for my mum who lost…

Spoilt my surprise for my mum who lost my lovely brothers so young 😢 my lantern was printed wrong put letter ys with dots above them what person would want them!!! IF emojis was not allowed why did they not leave them blank so could not give it to her also did not arrive in time even though I paid for 24hour delivery!!! Customer service ben very sarcastic about the situation n didn't care tried to blame me for wrong print!!! Hang on I didn't notice emojis was not allowed but when u press preview it showed hearts as being fine!!! I will never order from this company again!!! Customer service 0 stars becareful n check your order and read their small print which I didn't do

December 1, 2021
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Reply from Give Personalised Gifts

Thank you for your review, we are sorry to hear that you are unhappy with the product.

We do not support emojis and we have tried our hardest to draw Customer’s attention to this by stating this in 4 different places during the ordering process, including on the product page and in a pop-up screen during the checkout process.

In terms of delivery, your order arrived on time. Your order was placed on a Sunday and delivered on a Thursday which was within the 3 working days for personalisation and 24 hours for delivery as promised on our website.

Our NO QUIBBLES GUARANTEE means that if for any reason a customer is unhappy with our product, they can return it to us for a full refund. As my colleague explained to you, we are offering you a full refund if you return the product to us.

Rated 3 out of 5 stars

Candle holder

Loved the way the candle holder turned out… however, there is a little chip/ mark on the front of the candle holder but it’s not that noticeable.

November 10, 2021
Rated 5 out of 5 stars

Highly Recommend

Only used here after being let down by another company and googling the product I'd been after, so wish I'd come across here first! Great quality item and absolutely beautiful, partner loves it, was made and arrived to him in 4 days (other company didn't achieve that and nothing had arrived a month later which was well past our anniversary) Would highly recommend and will be using Give Personalised Gifts again

November 4, 2021
Rated 2 out of 5 stars

double the price quality not as good as used to be

Almost double the price and changed the build and materials of the mini me for the worse. Used to me of teddy like construction now it's a flimsy sock.I guess it's so they can bang them out quicker which to be fair it came a lot quicker than last time. Personally I'd rather wait longer for the old style

November 2, 2021

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