Give Personalised Gifts Reviews 

135
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I bought the glass with a picture in it for a friend who lost her dog suddenly. It was easy to order and pay and delivery was fast turning up 2 days early,and that was free postage. I was messaged... See more

Rated 4 out of 5 stars

Product was reasonable quality. Very small print and pages are not the best, yellow quite low grade paper used in the book I thought. Good quality personalisation though and facts / trivia were of an... See more

Rated 5 out of 5 stars

I couldn't speak more highly about this company. I had a problem with my Wowcher voucher. They very kindly took over and completed my order which i appreciated very much. Very accommodating for someon... See more

Rated 5 out of 5 stars

Received my memory plaque for my brother today and it’s amazing it’s everything and more I could have hoped for thank you so much plus it come so quick highly recommend good job louise, ben and team... See more

Company details

  1. Gift Shop

Written by the company

Shop our unique, high quality, affordable Personalised Gifts for Her, for Him, For kids, For Teachers; for all occasions - Christmas, Father's, Mother’s Day, Wedding.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

135 reviews

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4.3

All reviews

(135)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

UPDATE : I recently ordered a hip flask for my…

UPDATE:
I have received an update from the company explaining the situation and it has all been resolved. Hermes had received my parcel but had not updated their system, in good faith Give Personalised Gifts contacted Hermes and resolved the issue will update this to a 5 star review when I receive the package and see the quality of the item.

I recently ordered a hip flask for my friends birthday which was supposed to arrive at latest on Wednesday (8/9/2021). It cost me close to £30 ,which I felt was great value for money with all the personalisations, however as of writing this review Hermes has still not received the package and I havent received an email explaining if the company is currently trying to sort out a lot of various items for other people or they haven't been working over the past week. I am willing to change this review to a much higher star rating if I receive an explanation of the issue and the issue is resolved. Ultimately, I would not recommend buying from this site for the speedy delivery that the other users have claimed. Hopefully this will be resolved soon...

September 9, 2021
Unprompted review
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Reply from Give Personalised Gifts

Thank you for your review. Unfortunately, we’ve had no contact from you before now to let us know that you haven't received your order, so we’ve not been able to make this right for you yet! We are sorry you are yet to receive your Hip Flask. This was dispatched on Monday afternoon and collected by Hermes from our depot. When the parcel was collected by Hermes, we sent you an email letting you know that the parcel was on its way to you. We expected it to have been delivered by Hermes within 2 working days.

We have made contact with Hermes and they confirmed that the parcel although received by them, had not been registered on their system. They have now located the parcel and it should be on its way to you. We have emailed you with the details as confirmed by Hermes.

Rated 3 out of 5 stars

The wine did not come in a gift box

The wine did not come in a gift box. It is a gift and although it wasn’t shown as part of the wine it ought to have come along with it. I wasn’t happy paying £16 for a bottle of wine and had to buy a gift box separately.

September 8, 2021
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Reply from Give Personalised Gifts

Thank you for your review. We do offer a wide range of top-quality competitively priced wines to suit all budgets. The wine you bought does not come in a wine box nor was it advertised as such, this is reflected in the price. We take your comments on board and will continue to look at ways of offering high-quality wines at a competitive price.

Rated 3 out of 5 stars

Very nice

Very nice, rough on the inside or the stocking and the fabric used isn't the best.

September 1, 2021
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Reply from Give Personalised Gifts

Thank you for your review. We are sorry to hear that you found the fabric rough on the inside. We will take this on board when we redesign the product.

Rated 5 out of 5 stars

Very satisfied

Arrived on time, very well packaged. Had a little query and the customer service was amazing, so helpful and solved the issue. Will definitely order again. 10/10 team.

August 24, 2021
Unprompted review
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Reply from Give Personalised Gifts

Thanks for your feedback, it is very much appreciated. We hope to see you again soon.

Rated 5 out of 5 stars

Quality product

Quality product and excellent communication. Would highly recommend.

August 16, 2021
Unprompted review
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Reply from Give Personalised Gifts

Thank Sam for your review, we hope to see you again in the future.

Rated 5 out of 5 stars

A Friend Like You Angel

Lovely gift for a dear friend. Arrived well packaged and on time. First class Customer Service, so would definitely buy from here again.

August 13, 2021
Unprompted review
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Reply from Give Personalised Gifts

Thank you for your kind words, we hope to see you again soon.

Rated 5 out of 5 stars

Highly recommend this service

Highly recommend this service. I do not give feedback unless I find the business to be outstanding. The beginning, The process, during and afterwards I find to be so professional with their values and customer service. Well done, definitely will use again.

August 12, 2021
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Reply from Give Personalised Gifts

Thank you for your kind words, it is very much appreciated.

Rated 5 out of 5 stars

Loved it

Loved it, really classy

August 6, 2021
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Reply from Give Personalised Gifts

Thank you for your wonderful review!
We hope to see you again in the future.

Rated 5 out of 5 stars

Ordered with ease and came on time with…

Ordered with ease and came on time with everything perfect on it and as stated

August 6, 2021
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Reply from Give Personalised Gifts

Thank you so much for taking the time to write a lovely review!
We hope you’ll choose to shop with us again in the future. Regards Louise

Rated 5 out of 5 stars

Absolutely made up with photo frame was…

Absolutely made up with photo frame was a lovely present to give to my daughter's best friend from nursery as they will soon be parting ways to go to different big schools highly recommend for a present

August 5, 2021
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Reply from Give Personalised Gifts

Thanks for the great 5* review! We hope to see you again soon.

Rated 5 out of 5 stars

Perfect little money box for my nephew…

Perfect little money box for my nephew he loved it and arrived just in time thank you very much

August 4, 2021
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Reply from Give Personalised Gifts

Thank you so much for taking the time to write a lovely review!
We hope you’ll choose to shop with us again in the future. Regards Louise

Rated 5 out of 5 stars

Personalized picture frame.

My daughter wanted a personalised frame for her end of year class photo, it was easy to order and arrived promptly, and was beautiful. Very pleased with the whole service.

August 2, 2021
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Reply from Give Personalised Gifts

Hello,
Thanks so much for your lovely review.
We are so glad that you enjoyed your shopping experience with us and we hope that you will shop with us again soon.

Rated 5 out of 5 stars

Great customer service and value

Great customer service, I made a mistake. They were so good to correct it for me. (Luckily it hadn’t gone to print) But their response time in reply was amazing. So polite and professional. Ben was so helpful Thank you.

July 9, 2021
Unprompted review

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