G Johns & Sons Ltd Reviews 3,790

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent craftsmanship, durability, and how well they match their descriptions. Many people also highlight the exceptional service, from helpful advice to efficient ordering processes. The delivery service is frequently mentioned for its speed, careful packaging, and timely updates, ensuring items arrive as expected or even earlier. However, some customers also noted occasional delays in delivery or that finishes on certain products varied slightly. A few other people also felt that guidance on how to fit items was sometimes lacking.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the excellent quality and accuracy of... See more

Delivery service

People report positive experiences with delivery service, frequently praising the quick and fast delivery... See more

Quality

Reviewers consistently express satisfaction with the quality of products, often describing them as... See more

Service

Users describe positive interactions with service, consistently highlighting great and excellent service... See more

Order

Consumers find the ordering process to be positive, consistently describing it as easy and straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I sent a request for advice on which Internal Flap Letter Tidy product would be the right one for my door. I received a very helpful reply in less than 30 minutes and I bought and fitted the flap... See more

Rated 5 out of 5 stars

Not only were the photographic depictions of the fittings first class ( it is easy to assume quality on just a photo) the items are 1st Class. I myself cast alloys, so i know a little about the proced... See more

Rated 5 out of 5 stars

Delivery was quick and well packaged, everything included that I ordered. I have managed to install the new brass letter plate and it looks brilliant. Looking forward to the new knocker and draught... See more

Rated 5 out of 5 stars

From the moment I unboxed this brass letterplate, I was impressed. The weight and feel of the solid brass are immediately apparent—this isn't some flimsy, coated metal. The craftsmanship is superb, wi... See more


Company details

  1. Hardware Store
  2. Door Shop

Written by the company

We have a huge range of products for doors, windows and more - handles, fittings, door furniture, hinges, closers, draught fittings, sliding doors.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Worth that little bit extra

The delivery was exactly as promised and the product was well packaged. They are only humble cup handles but they are a substantial quality product and worth that little bit extra.

May 25, 2026
Rated 5 out of 5 stars

Excellent

Delivery was quick and well packaged, everything included that I ordered. I have managed to install the new brass letter plate and it looks brilliant. Looking forward to the new knocker and draught excluder going up, our door should look much nicer.
Excellent quality of products and exactly as described.

April 2, 2026
Rated 5 out of 5 stars

Absolutely brilliant

Ordered some new kitchen handles. Ordered 1 to test, then ordered 10+. On both ocassions, notifications were instant and very speedy turnaround, delivery. Everything arrived in perfect condition, exactly as described, and consistent with the first test piece.

Would 100% use again, highly recommend.

Thank you!

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Quality letterbox

Quality letterbox. Very swiftly delivered. Very easy to fit. All round a good experience.
And an instant uplift to my front door.
Thank you.

March 27, 2026
Rated 5 out of 5 stars

Bought Windsor Victoria brass door…

Bought Windsor Victoria brass door handles. They are a quality product. Well pleased.
Delivery was postponed a couple of times but a call to the seller made sure they were delivered promptly thereafter. Perhaps an isolated occurrence.

February 26, 2026

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