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Glacier Insurance Company Reviews 1,240

•
TrustScore 4.5 out of 5

4.7

Insurance Company
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Review summary

Created with AI, based on recent reviews

Considering 342 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including quick response times and a smooth user experience. People also found the pricing to be very competitive and affordable. However, some customers also noted issues with customer service, mentioning slow replies or difficulties reaching representatives. A few other people also felt that the website was not always functional, and some experienced unexpected rate increases.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the professionalism,... See more

Price

Consumers find price to be positive, with many reviewers highlighting affordable rates and great value.... See more

Customer service

Customers generally report positive experiences with customer service. Many reviewers highlight agents as... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the professionalism,... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers describe the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

MARIAH REDBURN!!! Excellent social skills, kind and informative, took her time to help me through the entire process. You must be amazing to work for if you have such talented employees. Thank you aga... See more

Rated 5 out of 5 stars

I JUST purchased a vehicle. I was searching for quotes and many of them were simply unacceptable for even the richest. I was getting full coverage type quotes for only liability. Eventually, I came ac... See more

Company replied

Rated 5 out of 5 stars

So happy I switch my insurance. Price was great and the process was so fast and simple. So far no complaints I highly recommend. I'll come back and update after I renew my policy in a few months. Most... See more

Company replied

Rated 5 out of 5 stars

Customer service was great with working with you on creating your policy and also did it in a timely manner. Also Phil went above and beyond to help me find more savings and answered all my concerns

Company details

  1. Insurance Company
  2. Personal Insurance Company

About Glacier Insurance Company

Written by the company

At Glacier Auto Insurance, our name may be new, but we’ve been writing personal automobile insurance for the past 50+ years. Within that time, we have seen insurance companies come and go. However, here at Glacier, our core values have stood the test of time. We’re here to provide you with a hassle-free quick and easy quote, affordable insurance coverage, low down payments, flexible installment options, prompt claims assistance, and reliable service with ease of mind…getting you on the road to reaching your destinations.

At Glacier, you can choose to go directly onto the Glacier website and obtain a fast, easy, online quote. Or, through our call center (1-888-GLACIER) to speak directly to one of our helpful representatives. Or, you can access Glacier Auto Insurance through our network of trustworthy independent agents. You can find an agent near you by accessing our website.
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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 57% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Better Price and very Professional

They were very professional and found more discounts for me that brought my insurance down some!! Very glad I decided to go with Glacier! And definitely way better price than most other companies!

April 17, 2026
Rated 5 out of 5 stars

Best service

Philip was very informative. He took the time to answer my questions and went out of his way to make my interaction the best it could be. Highly recommended.

April 16, 2026
Rated 2 out of 5 stars

Glacier insurance was ok but could be…

Glacier insurance was ok but could be better if they offered a few days to pay late if you are oneday late you are immediately sent a insurance lap letter that’s not good so many challenges we face that should be a benefit to be able to postpone pay date

November 6, 2025
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Reply from Glacier Insurance Company

Hi Lamar, thank you for taking the time to leave us a review. If you need to change your payment due date, please call us at (800) 394-2423 to discuss your options. We value you as a customer and want to make sure you are satisfied.

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