Glasses Outlet Reviews 

202
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Glasses Outlet were recommended to me as being less expensive than my optician and for doing an excellent job. I sent them a pair of frames to have new lenses at my new prescription. Their quote w... See more

Rated 5 out of 5 stars

No complaints at all. Very happy with the price, communication, speed and final product. Posted my glasses on the Monday, had them back the following Wednesday. That's pretty quick, given the 2nd clas... See more

Rated 5 out of 5 stars

Really happy with my glasses and how quickly they arrived! Really easy ordering process too and will definitely be using again to reglaze my Rayban sunglasses. Just would have been good to receive ack... See more

Company replied

Rated 5 out of 5 stars

A big thanks to Allan & team , sent my glasses off with a set date for the new lenses (needed for holiday) they were sent back fully repaired in plenty of time , excellent service ! Would highly recom... See more

Company replied

Company details

  1. Glasses Store
  2. e-Commerce Service
  3. Optical Wholesaler
  4. Sunglasses Store

Written by the company

Reglaze Your Glasses with Confidence at GlassesOutlet.co.uk At Glasses Outlet, we specialise in fitting new prescription lenses into your own frames—whether they’re brand new, a second pair, or a favourite old set you’re not ready to part with. From single vision lenses from just £29 to varifocals and sunglasses, we help you save £££’s compared to high street opticians. We make it easy: simply send us your existing frames and prescription—whether it’s from Specsavers, Boots, Vision Express, or another optician—and we’ll do the rest. We even offer discounts when you supply your prescription! All lenses are high-quality and sourced from trusted brands like HOYA, PENTAX, and SEIKO. Whether you’re upgrading, replacing scratched lenses, or adding sunglasses tints, we provide a sustainable, cost-effective solution to extend the life of your glasses. You can trust us to deliver: ✅ Genuine HOYA UK lenses ✅ UK-based customer support ✅ Clear, transparent pricing ✅ A prescription accuracy guarantee ✅ Fast turnaround & 5-star service Choose the greener option—reglaze instead of replacing—and join thousands of happy customers saving money and helping the planet. Visit www.glassesoutlet.co.uk to get started!


Contact info

4.8

Excellent

TrustScore 5 out of 5

202 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(202)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

This service is literally as easy as it…

This service is literally as easy as it says it is! I’m so pleased to have my designer sunglasses with lenses now! The what’s app chat service is so helpful, with fast replies to my questions. My glasses were back with me in one week, so really pleased the with the time they took too. Can’t recommend them enough!

May 11, 2024
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Thought your Prada sunglasses look fabulous with new lenses

Thank you!

Glasses outlet team

Rated 5 out of 5 stars

Highly Recommended

Excellent communication and instructions. Real value for money and efficient service. Would recommend highly

May 8, 2024
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Hello Courtney,
Hope you can clearly out of your new lenses in your new Ray Bans.

Thanks for taking the time to review

Glasses outlet team

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Wld give more stars if possible. Communication excellent! Went over and above to get my glasses ready for my holiday.

April 29, 2024
Glasses Outlet logo

Reply from Glasses Outlet

Thanks Maggie. Hope you can clearly now with your new lenses .

Glasses outlet team

Rated 5 out of 5 stars

Communication was great

Communication was great. Allan phoned me to confirm the order straight after I had placed my online order. The order was dealt with very speedily and I had my glasses within a few days. I will definitely be using this company in the future.

April 23, 2024
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Glad you are enjoying your new Hoya varifocals in your Jimmy Choo frames.

Thanks for using our service

Glasses outlet team

Rated 5 out of 5 stars

Exceptional service

I am very impressed at the care and attention that I received, and the speed and efficiency with which my requests were dealt with.

This was a truly exceptional experience, and I won’t hesitate in recommending this organisation to others!
Thanks Alan and your team!

Prof H Waldmann
Oxford university

April 24, 2024
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Many Thanks for using our reglaze service for your 6 pairs. And glad you had a satisfactory experience.

Glasses outlet team

Rated 5 out of 5 stars

Great customer service and quick turnaround

Great communications, even happy to take a phone call over Easter weekend! Quick turnaround, super easy to deal with.

It's a shame there aren't more companies like this!!

April 8, 2024
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Glad you were happy with your Serengeti sunglass lens replacement.

Glasses outlet team

Rated 5 out of 5 stars

Great professional service

Great, professional and prompt service at a good price. Allan was detailed and accurate in his communication and did everything that he said. I will definitely be using him again

March 30, 2024
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Thought your new Lindberg frames looked fantastic with ultra thin lenses.

Thanks for the review

Glasses outlet team

Rated 5 out of 5 stars

This is a genuinely fantastic company…

This is a genuinely fantastic company to use for getting your lenses/glasses reglazed!! I was really nervous about sending the only designer pair of frames I've ever bought, out in the post incase they got lost etc, but I needn't have worried. Really fast turnaround too; I posted them out on Fri 8th March and had them back Sat 16th March! And Allan on their customer service will answer anything you need promptly and politely, he's great!! My glasses went all the way up to the beautiful Edinburgh and back without a hitch and I now have my renewed prescription lenses (but in my favourite frames without having to buy more) for a FRACTION of the price I was quoted at a big name optician. Would use these guys anytime and hope they're still going strong for next time :)

March 18, 2024
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Our pleasure Jen. Thanks for the high praise. Enjoy your new reflection free lenses.

Glasses outlet team

Rated 5 out of 5 stars

Great service for lens replacement

Great service for lens replacement. Pricing was great and super fast and efficient service via WhatsApp.

March 13, 2024
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Glad to hear you are happy with your Tom Ford frames reglazed with 1.74 Hoya lenses.
Thanks
Glasses Outlet team

Rated 5 out of 5 stars

Amazing service

Just received my second pair from this company. Amazing service. Very quick return. Excellent communication and super value. They go the extra mile.
Highly recommended

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. I'm so happy to have new lenses fitted into my favourite glasses and so much cheaper than I was quoted at Vision express. Thank you

February 27, 2024
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Glad you enjoyed the end product. Always beat vision express on price & quality.

Glasses outlet team

Rated 5 out of 5 stars

Very good service

Easy to order. Quick turnaround. They reused my frames, when they were returned they were adjusted and felt like new frames. They kept me informed at all stages of the service. Will definitely use again.

February 24, 2024
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Enjoy your photochromatic lenses in your frames. With this weather they should come in handy!

Glasses outlet team

Rated 5 out of 5 stars

Great job Glasses Outlet

Superb from cost, service, quality and speed. Cost of high quality 1.74 (Hoya) lenses is cheaper than high street, service was excellent with Allan responding promptly to my questions. I got my reglazed frames in 5 working days and 2 of them were shipping.

February 5, 2024
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Thanks for taking the time to review.
Your thinner lenses looks good in your Cubitts frames.

Glasses outket team

Rated 5 out of 5 stars

Great customer communication and care

Glasses outlet were easy to contact gave me a quote, subject my prescription and reglazed my sunglasses in a matter of days. It’s great to be able to re-use frames I like and sustainable too.

January 30, 2024
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Reglazing your frames is good for the environment and easier on the purse.
Thanks for reviewing

Glasses outlet team

Rated 5 out of 5 stars

Exceptional service

Really happy with my re-glazed sunglasses. The service was exceptional. Communication was clear and quick. Once notified they were ready to be sent back, I asked if it was possible for my glasses to be returned quicker than usual as I was going on holiday, and I received them next day by tracked delivery at no extra cost. I feel that the company, Allan and the team, went above and beyond for me. Having used my new glasses for several weeks, I am happy to give the company 5 stars and will definitely be recommending them to friends and family, as well as using them again myself in the future.

January 8, 2024
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Hope you had a good holiday. So happy we got them in time for you and that you can see clearly with you prescription varifocal sunglasses into your prada frames

Glasses outlet team

Rated 5 out of 5 stars

1 Week Turnaround

1 week turnaround. Great Price for Varifocals. Good Communication. Will use again.

January 10, 2024
Glasses Outlet logo

Reply from Glasses Outlet

Hi John,
Glad you are enjoying your new varifocals.
Many Thanks for taking time to review.

Glasses outlet team

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