Glasses Outlet were recommended to me as being less expensive than my optician and for doing an excellent job. I sent them a pair of frames to have new lenses at my new prescription. Their quote w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
No complaints at all. Very happy with the price, communication, speed and final product. Posted my glasses on the Monday, had them back the following Wednesday. That's pretty quick, given the 2nd clas... See more
Really happy with my glasses and how quickly they arrived! Really easy ordering process too and will definitely be using again to reglaze my Rayban sunglasses. Just would have been good to receive ack... See more
Company replied
A big thanks to Allan & team , sent my glasses off with a set date for the new lenses (needed for holiday) they were sent back fully repaired in plenty of time , excellent service ! Would highly recom... See more
Company replied
Company details
Written by the company
Reglaze Your Glasses with Confidence at GlassesOutlet.co.uk At Glasses Outlet, we specialise in fitting new prescription lenses into your own frames—whether they’re brand new, a second pair, or a favourite old set you’re not ready to part with. From single vision lenses from just £29 to varifocals and sunglasses, we help you save £££’s compared to high street opticians. We make it easy: simply send us your existing frames and prescription—whether it’s from Specsavers, Boots, Vision Express, or another optician—and we’ll do the rest. We even offer discounts when you supply your prescription! All lenses are high-quality and sourced from trusted brands like HOYA, PENTAX, and SEIKO. Whether you’re upgrading, replacing scratched lenses, or adding sunglasses tints, we provide a sustainable, cost-effective solution to extend the life of your glasses. You can trust us to deliver: ✅ Genuine HOYA UK lenses ✅ UK-based customer support ✅ Clear, transparent pricing ✅ A prescription accuracy guarantee ✅ Fast turnaround & 5-star service Choose the greener option—reglaze instead of replacing—and join thousands of happy customers saving money and helping the planet. Visit www.glassesoutlet.co.uk to get started!
Contact info
Not open to public. Office address, 3 Brighouse Park Gait, EH4 6QT, Edinburgh, United Kingdom
- 0131 235 2944
- enquiries@glassesoutlet.co.uk
- glassesoutlet.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was happy with the frames I had
I was happy with the frames I had for my glasses, however my optician wanted me to spend a lot of money once more on new frames
Found Glasses outlet
There website explained clearly how much it would be to have my existing glasses reframed
Sent me postal label by email
I had my glasses back 3 days later
Communication by WhatsApp was excellent
Save yourself a fortune Reglaze your glasses if you can

Reply from Glasses Outlet
Excellent service now I can have new…
Excellent service now I can have new prescription lenses put in my favourite frames, a lot cheaper too.

Reply from Glasses Outlet
Great service and help from Allan
Great service and help from Allan, both pairs of varifocals lenses and tints are of excellent quality

Reply from Glasses Outlet
Great communication and very helpful
Great communication and very helpful. Much appreciated.

Reply from Glasses Outlet
Great reglazing service
My reading glasses broke so I decided to have another set of frames I already had reglazed with my prescription reader lenses. Posted the frames and my prescription off to Glasses Outlet and a week later I have my glasses back . Great service and a fantastic price.
Highly recommend using Glasses Outlet

Reply from Glasses Outlet
Online order prescription glasses
Came onto Glasses Outlet by chance, and they didn’t disappoint. Really pleased as never ordered prescription glasses online before. Allan made the online order simple and efficient. Will definitely use them again.

Reply from Glasses Outlet
Fantastic service friendly and…
Fantastic service friendly and professional staff, Thier website was very easy to use and straight forward, all options and prices made clear.
Flawless, I would highly recommend.

Reply from Glasses Outlet

Reply from Glasses Outlet
Highly Hecommended
Highly recommended this company for prescription glasses. Great attention to detail and my varifocal lenses are perfect. Brilliant service!

Reply from Glasses Outlet

Reply from Glasses Outlet
Fantastic company, super quick service
Fantastic company, super fast turn around and new lenses perfect in my frames , highly recommended will be using again 👍👍👍👍

Reply from Glasses Outlet
First class service
From start to finish the service was quick and easy. Very helpful. Had new prescription put into old frames
Would definitely use them again

Reply from Glasses Outlet
This is the second order I have had and…
This is the second order I have had and both times very satisfied with the service and regular updates. Well done and thank you.

Reply from Glasses Outlet
Top class service
Sent off my sunglasses to be re lensed with prescriptions and literally the easiest process every super fast and helpful got them back today I love them thanks

Reply from Glasses Outlet
I wouldn’t go anywhere else!
Got some nice sunglasses abroad and wanted to get my prescription in them, found glasses outlet on google. Customer service responded to all of my annoying questions and were so helpful. Sent the glasses and they came back with in a week. Amazing thank you so much guys

Reply from Glasses Outlet
Excellent service
Excellent service, communication over WhatsApp and fast turnaround.
Great communication and service
Great communication, reasonable pricing and good quality outcome. Replaced lenses on Chloe sunglasses.

Reply from Glasses Outlet
Replacement Armani lenses
A big thanks to Allan & team , sent my glasses off with a set date for the new lenses (needed for holiday) they were sent back fully repaired in plenty of time , excellent service ! Would highly recommend this company. After trying the usual high Street companies with no luck these guys sorted it straight away ☆☆☆☆☆☆

Reply from Glasses Outlet
Don't buy new frames unless you have to.
After replacing my glasses every two years with cheap uncomfortable frames, I recently found out about Glasses Outlet. I had an old pair of Oakley frames that I kept hoping a lens replacement service existed. A few internet searches and I decided to take a punt. They replaced the lenses which are perfect.
Allan even provided order clarification and delivery costs via WhatsApp.

Reply from Glasses Outlet
Would 100% recommend!
Superb service from the glasses outlet team, turned my glasses around far quicker than I expected and the quality of their work is excellent. So good to be able to reuse old frames. Will definitely be back!

Reply from Glasses Outlet
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







