Glasses Outlet Reviews 

202
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Glasses Outlet were recommended to me as being less expensive than my optician and for doing an excellent job. I sent them a pair of frames to have new lenses at my new prescription. Their quote w... See more

Rated 5 out of 5 stars

No complaints at all. Very happy with the price, communication, speed and final product. Posted my glasses on the Monday, had them back the following Wednesday. That's pretty quick, given the 2nd clas... See more

Rated 5 out of 5 stars

Really happy with my glasses and how quickly they arrived! Really easy ordering process too and will definitely be using again to reglaze my Rayban sunglasses. Just would have been good to receive ack... See more

Company replied

Rated 5 out of 5 stars

A big thanks to Allan & team , sent my glasses off with a set date for the new lenses (needed for holiday) they were sent back fully repaired in plenty of time , excellent service ! Would highly recom... See more

Company replied

Company details

  1. Glasses Store
  2. e-Commerce Service
  3. Optical Wholesaler
  4. Sunglasses Store

Written by the company

Reglaze Your Glasses with Confidence at GlassesOutlet.co.uk At Glasses Outlet, we specialise in fitting new prescription lenses into your own frames—whether they’re brand new, a second pair, or a favourite old set you’re not ready to part with. From single vision lenses from just £29 to varifocals and sunglasses, we help you save £££’s compared to high street opticians. We make it easy: simply send us your existing frames and prescription—whether it’s from Specsavers, Boots, Vision Express, or another optician—and we’ll do the rest. We even offer discounts when you supply your prescription! All lenses are high-quality and sourced from trusted brands like HOYA, PENTAX, and SEIKO. Whether you’re upgrading, replacing scratched lenses, or adding sunglasses tints, we provide a sustainable, cost-effective solution to extend the life of your glasses. You can trust us to deliver: ✅ Genuine HOYA UK lenses ✅ UK-based customer support ✅ Clear, transparent pricing ✅ A prescription accuracy guarantee ✅ Fast turnaround & 5-star service Choose the greener option—reglaze instead of replacing—and join thousands of happy customers saving money and helping the planet. Visit www.glassesoutlet.co.uk to get started!


Contact info

4.8

Excellent

TrustScore 5 out of 5

202 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(202)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was happy with the frames I had

I was happy with the frames I had for my glasses, however my optician wanted me to spend a lot of money once more on new frames
Found Glasses outlet
There website explained clearly how much it would be to have my existing glasses reframed
Sent me postal label by email
I had my glasses back 3 days later
Communication by WhatsApp was excellent
Save yourself a fortune Reglaze your glasses if you can

January 5, 2024
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Hi John,
Glad you enjoyed our speedy service.
Thanks for using us and taking time to review us so highly.

Glasses outlet team

Rated 5 out of 5 stars

Excellent service now I can have new…

Excellent service now I can have new prescription lenses put in my favourite frames, a lot cheaper too.

December 8, 2023
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Thanks for taking the time to feedback Sharon. Nice to save a ££s at this time of year.
Allan
Glasses outlet team

Rated 5 out of 5 stars

Great service and help from Allan

Great service and help from Allan, both pairs of varifocals lenses and tints are of excellent quality

November 23, 2023
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Nice choice of photochromatic lenses for your Ray Ban & Fielman frames Nick. Hope you’re enjoying them.
Thanks for using our reglazing service.
Glasses outlet team

Rated 5 out of 5 stars

Great communication and very helpful

Great communication and very helpful. Much appreciated.

November 9, 2023
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Glad to hear you enjoyed the result Stuart. We thought your Oakley’s with ultra HDO varifocals look fabulous.
Thanks
Glasses outlet team

Rated 5 out of 5 stars

Great reglazing service

My reading glasses broke so I decided to have another set of frames I already had reglazed with my prescription reader lenses. Posted the frames and my prescription off to Glasses Outlet and a week later I have my glasses back . Great service and a fantastic price.
Highly recommend using Glasses Outlet

November 11, 2023
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Thanks for the 5 star rating Gerry.

Glasses outlet team

Rated 5 out of 5 stars

Online order prescription glasses

Came onto Glasses Outlet by chance, and they didn’t disappoint. Really pleased as never ordered prescription glasses online before. Allan made the online order simple and efficient. Will definitely use them again.

November 9, 2023
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Your thinner lenses with blue light coating came out well. Thanks for taking the time to review
Glasses outlet team

Rated 5 out of 5 stars

Fantastic service friendly and…

Fantastic service friendly and professional staff, Thier website was very easy to use and straight forward, all options and prices made clear.

Flawless, I would highly recommend.

November 1, 2023
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Look forward to serving you again Davey.
Enjoy your new lenses
Glasses outlet team

Rated 5 out of 5 stars

Highly Hecommended

Highly recommended this company for prescription glasses. Great attention to detail and my varifocal lenses are perfect. Brilliant service!

November 1, 2023
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

We thought your photochromatic varifocal as look fabulous in your Oakley frames.
Thanks
Glasses outlet team

Rated 5 out of 5 stars

Excellent service

Excellent service, no complaints at all

October 31, 2023
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Thank you Derek. Enjoy your new lenses
Glasses outlet Team

Rated 5 out of 5 stars

Fantastic company, super quick service

Fantastic company, super fast turn around and new lenses perfect in my frames , highly recommended will be using again 👍👍👍👍

October 19, 2023
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Hope you enjoy those blue photochromatic lenses in your Oakley frames Tim.

Glasses outlet team

Rated 5 out of 5 stars

First class service

From start to finish the service was quick and easy. Very helpful. Had new prescription put into old frames
Would definitely use them again

October 16, 2023
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Looking forward to supplying new lenses in your frames. Thank you
Glasses outlet team

Rated 5 out of 5 stars

This is the second order I have had and…

This is the second order I have had and both times very satisfied with the service and regular updates. Well done and thank you.

September 25, 2023
Glasses Outlet logo

Reply from Glasses Outlet

Thank you Helen. Thought both your Victoria Beckham frames came out beautifully with new lenses.
Glasses outlet team

Rated 5 out of 5 stars

Top class service

Sent off my sunglasses to be re lensed with prescriptions and literally the easiest process every super fast and helpful got them back today I love them thanks

September 30, 2023
Glasses Outlet logo

Reply from Glasses Outlet

We thought your sunglasses look fabulous. Glad you are happy with the prescription sunglasses. Thank you
Glasses outlet team

Rated 5 out of 5 stars

I wouldn’t go anywhere else!

Got some nice sunglasses abroad and wanted to get my prescription in them, found glasses outlet on google. Customer service responded to all of my annoying questions and were so helpful. Sent the glasses and they came back with in a week. Amazing thank you so much guys

September 2, 2023
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Thanks for using our reglazing service. Hope you enjoy the sunglasses in the low winter sunshine.
Glasses outlet team

Rated 5 out of 5 stars

Great communication and service

Great communication, reasonable pricing and good quality outcome. Replaced lenses on Chloe sunglasses.

September 5, 2023
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

we thought the Chloe's lens replacement came out well - glad we matched your expectations. Enjoy the sunshine,
Glasses Outlet team

Rated 5 out of 5 stars

Replacement Armani lenses

A big thanks to Allan & team , sent my glasses off with a set date for the new lenses (needed for holiday) they were sent back fully repaired in plenty of time , excellent service ! Would highly recommend this company. After trying the usual high Street companies with no luck these guys sorted it straight away ☆☆☆☆☆☆

August 12, 2023
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Glad we got in time for your holiday Jamie. Hope you had pleasant time in the sunshine.
Glasses Outlet team

Rated 5 out of 5 stars

Don't buy new frames unless you have to.

After replacing my glasses every two years with cheap uncomfortable frames, I recently found out about Glasses Outlet. I had an old pair of Oakley frames that I kept hoping a lens replacement service existed. A few internet searches and I decided to take a punt. They replaced the lenses which are perfect.
Allan even provided order clarification and delivery costs via WhatsApp.

July 19, 2023
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

We always aim to please and save people’s money, so thanks for using our service.
We pride ourselves or good product, service & communication.
Glasses outlet team

Rated 5 out of 5 stars

Would 100% recommend!

Superb service from the glasses outlet team, turned my glasses around far quicker than I expected and the quality of their work is excellent. So good to be able to reuse old frames. Will definitely be back!

July 5, 2023
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

New lenses into your Ray Bans. So happy we got them in time for your holidays.
Thanks for taking the time to review.
Glasses Outlet team

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