Glasses Outlet Reviews 

202
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Glasses Outlet were recommended to me as being less expensive than my optician and for doing an excellent job. I sent them a pair of frames to have new lenses at my new prescription. Their quote w... See more

Rated 5 out of 5 stars

No complaints at all. Very happy with the price, communication, speed and final product. Posted my glasses on the Monday, had them back the following Wednesday. That's pretty quick, given the 2nd clas... See more

Rated 5 out of 5 stars

Really happy with my glasses and how quickly they arrived! Really easy ordering process too and will definitely be using again to reglaze my Rayban sunglasses. Just would have been good to receive ack... See more

Company replied

Rated 5 out of 5 stars

A big thanks to Allan & team , sent my glasses off with a set date for the new lenses (needed for holiday) they were sent back fully repaired in plenty of time , excellent service ! Would highly recom... See more

Company replied

Company details

  1. Glasses Store
  2. e-Commerce Service
  3. Optical Wholesaler
  4. Sunglasses Store

Written by the company

Reglaze Your Glasses with Confidence at GlassesOutlet.co.uk At Glasses Outlet, we specialise in fitting new prescription lenses into your own frames—whether they’re brand new, a second pair, or a favourite old set you’re not ready to part with. From single vision lenses from just £29 to varifocals and sunglasses, we help you save £££’s compared to high street opticians. We make it easy: simply send us your existing frames and prescription—whether it’s from Specsavers, Boots, Vision Express, or another optician—and we’ll do the rest. We even offer discounts when you supply your prescription! All lenses are high-quality and sourced from trusted brands like HOYA, PENTAX, and SEIKO. Whether you’re upgrading, replacing scratched lenses, or adding sunglasses tints, we provide a sustainable, cost-effective solution to extend the life of your glasses. You can trust us to deliver: ✅ Genuine HOYA UK lenses ✅ UK-based customer support ✅ Clear, transparent pricing ✅ A prescription accuracy guarantee ✅ Fast turnaround & 5-star service Choose the greener option—reglaze instead of replacing—and join thousands of happy customers saving money and helping the planet. Visit www.glassesoutlet.co.uk to get started!


Contact info

4.8

Excellent

TrustScore 5 out of 5

202 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(202)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very fast, great quality

I had some new lenses put in frames with the incorrect prescription. The whole process was painless and was extremely fast.

It is cheaper to get new lenses from glassesoutlet than to get a coating put on existing lenses from a high street optician!

Very happy and i will be a return customer.

June 23, 2023
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Hi Michael, thanks for taking the time to leave a review. It really boosts out team when we can help people see clearly with a new prescription and save pounds!
Thanks for using our reglaze service.
Glasses Outlet team

Rated 5 out of 5 stars

The expertise of Allan and his team…

The expertise of Allan and his team could not do enough as I needed my glasses replaced and they were done in a very fast turnaround as I live in Northern Ireland it took less than a week Allan is quick to answer any questions fantastic service from Allan

June 13, 2023
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Thanks for the 5 star review Thomas.
Glade you were happy with the product, service and communication.
Glasses Outlet team

Rated 5 out of 5 stars

Efficient and economical service

I had some designer frames stuffed in a draw for several years and I wanted to turn them into sunglasses using a new prescription. 5 min on a computer to place an order and frames sent off in the post. 7 days later my prescription sun glasses arrived. £35 all in fantastic customer service and speedy turnaround. Fantastic company highly recommended.

June 10, 2023
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

We thought they came out rather well Andrzey!
You half rimmed frames contrasted with the green lenses look cool.

Thanks for talk the time to review your experience and thank you for such a high rating. It gives the team a great deal of satisfaction to hear about how quick & easy you found the whole process and that you are happy with the final product.

Glasses Outlet team

Rated 4 out of 5 stars

Good service and reasonable price

Good service but did not add antiglare coating as requested.

June 9, 2023
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Hello Denise,
If you could remind us of your order reference or surname we can check our records regarding the missing anti reflection coating.
Glasses outlet team

Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service! Would recommend if you’re looking to turn old frames into prescription sunglasses!

May 26, 2023
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Glad to hear your satisfaction at the process. Hope you enjoying the sunshine with your new sunglasses

Rated 5 out of 5 stars

Great Service at a Great Price

Needed some prescription lenses for a great value pair of frames I found online.
I had a few reservations going this route as I’d only ever bought complete frames with lenses direct from an optician, but the service from Glasses Outlet from start to finish was faultless.

May 24, 2023
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Thanks Tim, hope you enjoyed your new reading lenses into your Gucci frames

Rated 5 out of 5 stars

New prescription lenses in Oakley sunglasses.

Wanted some Oakley frames changing from sunglasses to prescription sunglasses. Emailed to see if they could do this, they could and gave me a quote up front. Sent the glasses recorded delivery, had constant contact all the way through the process with the same person. Glasses paid for and returned recorded delivery. Lenses are perfect. Excellent service.

May 23, 2023
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Thought your Oakley straight jackets looked fantastic reglazed with brown sunglass lenses . We look forward to serving you again. Glasses Outlet team

Rated 5 out of 5 stars

Excellent in every way

Excellent, faultless, speedy service.
Clear description of services on offer.
I am delighted with the newly glazed glasses and will.order again - much better value than reglazing at a high street store.

May 10, 2023
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Thank you so much Erica for the glowing praise. Lovely gradient tinted Hoya varifocals into your own frame.Now we just need sunshine ;)
Glasses Outlet team

Rated 5 out of 5 stars

Fantastic product

Fantastic product. Very happy with the quality. I ordered the extra thin lens with photovoltaic lens. Quality is amazing

May 13, 2023
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Fabulous option to go for the thinner Hoya photochromatic lenses that work behind the windscreen of a car. Glad they have met your expectations. Thanks Glasses Outlet team

Rated 5 out of 5 stars

Great company

Great company, will definitely use them again in the future. Great communication. Very quick service.

April 14, 2023
Unprompted review
Rated 5 out of 5 stars

I sent away two pair of precision glass…

I sent away two pair of precision glass with costly frame and received back two lovely pairs of sum glasses.
Very good service.

March 27, 2023
Glasses Outlet logo

Reply from Glasses Outlet

Thanks for taking the time Georgina. You made great use of your gorgeous existing frames turning them into sunglasses.
Allan
Glasses Outlet Team

Rated 5 out of 5 stars

Second time using Glasses Outlet.. Fabulous Service

Second time using Glasses Outlet. Service fast and efficient, great prices and quick turn around. Website very easy to use and great communication through the process.

Highly recommend.

February 10, 2023
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Thanks Lynette, Thanks for the repeat business. I guess we must be doing something right!
Glasses Outlet Team

Rated 5 out of 5 stars

Good all round

Good Price, Reglazed lenses appear good and Allan kept me informed of progress along the way

Happy to use them again when the time comes

February 10, 2023
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Thanks for sharing your positive experience. Thought your thinner blue light lenses look fabulous in your Oakley frames. Thanks for using Glasses Outlet

Rated 5 out of 5 stars

Hassle free and always reliable

Hassle free and always reliable. Would highly recommend

February 10, 2023
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Thanks for using our services again Ivan.Your James Bond Tom Fords looked great! Glasses outlet team

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. Prescription uploaded and processed without issue.
Website super easy to understand.

Prescription lenses made, fitted and on my face within a week.

Thanks so much. I’ll be using again

January 17, 2023
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Glad to hear you are getting on well with your Tom Ford frames with progressive lenses.Thanks for the positive experience feedback. Glasses outlet team

Rated 5 out of 5 stars

Excellent service

Excellent service. Great communication throughout. Received my glasses with great new lenses promptly. I would definitely use this company again.

November 29, 2022
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Thanks so much Susie for the high rating. Much appreciated! Glad you are happy with your Boots frames reglazed with blue light protect lenses. Glassesoutlet.co.uk

Rated 5 out of 5 stars

Good product at a good price

Good product at a good price, and helpful staff.

October 31, 2022
Glasses Outlet logo

Reply from Glasses Outlet

Thank you. Glad to hear you are enjoying you photochromic varifocals reglazed in your specsavers frames

Rated 5 out of 5 stars

I’m very happy with my glasses

I’m very happy with my new glasses, the process was very smooth and Allan kept me updated throughout.
I will be using them again and my husband is ordering a new pair from them based on my positive experience.

October 29, 2022
Unprompted review
Glasses Outlet logo

Reply from Glasses Outlet

Great to hear Janette that you are getting on well with your new varifocals. Thank you.

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