Glazehair Reviews 

89
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

I have long hair with a full head of medium/light blonde which I'm growing out, with natural medium brown hair. I purchased Supergloss Brilliant Bronde (per recommendation for my hair colour), and fir... See more

Rated 5 out of 5 stars

Saw this on instagram and now I'm obsessed! Keeps my color super fresh (so I can keep pretending I'm a natural redhead) and leaves my hair SO GLOSSY. I use it every 3 weeks like a conditioner- so mu... See more

Rated 1 out of 5 stars

I’d recently gone brunette from blonde and was looking to refresh my colour before my next hair appointment. All I can say is DO NOT under any circumstances use the blazing brown shade on hair that ha... See more

Company replied

Rated 1 out of 5 stars

RUBBBBBBISHHHHHHH DONT WASTE YOUR MONEY LOL. Wish I read these reviews before purchasing. I bought caramel, it did nothing other than making my hair feel a bit soft but that would happen if I left m... See more

Company replied


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1.8

Poor

TrustScore 2 out of 5

89 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.8

All reviews

(89)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

All hype ....nope don't

I bought a new colour blazing blonde ...I'd read reviews good and bad but feel you have to actually try something yourself to give an opinion ...errrm it did take the slight orange out of my hair ..and was very soft ..the shine is good but not as good as 8 second miracle that I also use ..but did not use on this occasion ....I left it on my hair the alloted time as my scalp did start to tingle so I was tempted to leave on longer but left it on ten mins only ...I'd hoped like many ,to neutralise my hair while it's growing out ..but have decided to get a half head of highlights instead I think ...just to give it a proper lift ..this is good though if you would like to freshen up your hair and in non commited as it washes out after ten washes ,though I suspect if like me you like to wash your hair twise ..less of course ...overall it was ok ..just ok you could get your hair just soft using deep conditioner and 8 second miracle I think it's Garnier but I'm too lazy to climb the stairs to bathroom to check ! Colour wise I feel if you have natural hair evenly spread it would highlight the texture ..but for ppl that realy need to neutralise your hair for any reason it's a no no Nil poi ...and esp if it turns your highlights purple ...! Or blue nope but glad I tried it myself then I know what's best for me..all problems with bottle that I note in an ad from 2020 they said they were redesigning ...ahem three years ago ?????

April 24, 2023
Unprompted review
Glazehair logo

Reply from Glazehair

Hi Trisha,

Thanks so much for getting in touch!

Apologies for the impromptu email. We were just completing a reviews audit and found that you left a 2 star rating a while back.

We're so sorry that you didn’t have the best experience with our Super Gloss. Unfortunately, as mentioned on our site, Super Gloss is designed to enhance your current shade, not for a total transformation, and our darker shades can stain blonde, bleached or more porous hair. We recommend always performing a patch test before committing to a full head.

Luckily, you should find it fades out of your hair naturally in up to 10 washes. To speed up the process you can try a clarifying or detoxifying shampoo.

Again, we're so sorry that you didn’t have the best experience! Although late, we would be more than to process a refund for you and (hopefully) win you back as a Glaze babe.

Thank you again for your support,
Team Glaze x

Rated 1 out of 5 stars

dont bother

i have grey /white hair after growing out my old colour, it looked like a product to buy, but its awful my hair was dry and lifeless. definitely not worth the £15 price tag.

April 6, 2023
Unprompted review
Glazehair logo

Reply from Glazehair

Hi!

Apologies for the impromptu email. We were just completing a reviews audit and found that you left a 1 star rating a while back.

Firstly, I would like to thank you for your honest review and I'm so sorry you didn't have the best experience with Super Gloss.

Although late, I would be more than to process a refund for you and (hopefully) win you back as a Glaze babe.

Once again, I'm so sorry you didn't have the best experience and I hope moving forward, you're more excited by Glaze.

Team Glaze x

Rated 5 out of 5 stars

This is a fantastic product, worth every penny!

This is a fantastic product.
I've been looking for a product to enhance my sandy neutral blade and get a shine on it and its all ash products now. Not good when you're pushing 50 and Ash is "natural " ha! So I mixed Pearl and Beach blonde together 50/50 and the results are perfect.
No grey, a gorgeous silky soft swishing neutral blonde that looks salon fresh.
Please never discontinue!

April 8, 2023
Unprompted review
Glazehair logo

Reply from Glazehair

Hi Claudine,

Thank you so much for reviewing, we're so glad you love it!

Team Glaze x

Rated 1 out of 5 stars

Atrocious customer service and product

Absolutely ruined my hair and sent it green in places and the customer service is atrocious. I emailed them to explain what happened in the hopes that they could provide some answers but all ingot in return was a patronising response and a 20% off code. I wouldn't recommend this to my worst enemy.

December 12, 2022
Unprompted review
Glazehair logo

Reply from Glazehair

Hi Sam,

Apologies for the impromptu email. We were just completing a reviews audit and found that you recently left a 1 star rating.

Firstly, I would like to thank you for your honest review and I'm so sorry you didn't have the best experience with Super Gloss.

You mentioned that you received a poor response from our customer care team. I was wondering which email you sent this to as we never received an email from your email address? Although late, I would be more than to process a refund for you and (hopefully) win you back as a Glaze babe.

Once again, I'm so sorry you didn't have the best experience and I hope moving forward, you're more excited by Glaze.

Happy Holiday 😊
Team Glaze x

Rated 1 out of 5 stars

Website is in violation of UK GDPR law…

Website is in violation of UK GDPR law regarding cookies and forced consent to collect and track your personal data. There is no option to adjust or reject all tracking.

September 22, 2022
Unprompted review
Glazehair logo

Reply from Glazehair

Hi Christine,

Apologies for the impromptu email. We were just completing a reviews audit and found that you left a 1 star rating a while back.

Please can you email hey@glazehair.co and we will aim to get this sorted ASAP

Team Glaze x

Rated 1 out of 5 stars

The WORST

The WORST! Hair treatment that I've ever wasted my money on :( It looked amazing in the constant Instagram/Youtube ads, but it was sooooo messy, stained the tiles in my shower, and left my hair very lank and dull looking. It's also really difficult to get out of the bottle...you can't squeeze it it because the bottle is made from very hard plastic :( the product is very thick and was near impossible to get out. I'm glad I didn't go for the "buy one get a second half price" offer. I'd never recommend this.

September 19, 2022
Unprompted review
Glazehair logo

Reply from Glazehair

Hi!

Apologies for the impromptu email. We were just completing a reviews audit and found that you left a 1 star rating a while back.

Firstly, I would like to thank you for your honest review and I'm so sorry you didn't have the best experience with Super Gloss.

Although late, we would be more than to process a refund for you and (hopefully) win you back as a Glaze babe.

Once again, I'm so sorry you didn't have the best experience and I hope moving forward, you're more excited by Glaze.

Team Glaze x

Rated 1 out of 5 stars

Dreadful experience

Still haven't recieved my order .
3weeks over due expensive postage paid as well as the product price and nothing.
Very poor customer service.
Contact can only be made via email which is pointless as the don't reply....its impossible to get a phone contact.

August 31, 2022
Unprompted review
Glazehair logo

Reply from Glazehair

Hi Ruby,

Apologies for the impromptu email. We were just completing a reviews audit and found that you left a 1 star rating a while back.

Firstly, I would like to thank you for your honest review and I'm so sorry you didn't have the best experience with Super Gloss.

You mentioned that you never received a reply to your email to our customer care team. I was wondering which email you sent this to as we never received an email from your email address? Although late, I would be more than to process a refund for you and (hopefully) win you back as a Glaze babe.

Once again, I'm so sorry you didn't have the best experience and I hope moving forward, you're more excited by Glaze.

Happy Holiday 😊
Team Glaze x

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