Website easy to negotiate. Have had the Ultra Comfort Elite power chair for about 10 days. It is better than I expected. It is sturdy, comfortable, easily tackles uneven asphalt, and bumpy grass verge... See more
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Review summary
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2 chairs delivered today ( Wednesday) only order Monday. great service delivered by 2 men they put them together, guys wer very helpful, highly recommend this company for their product... See more
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Jane at Studley Grange garden centre was extremely helpful with our choice of chairs giving us well needed advice. Delivery was good, with friendly, helpful guys and also very quick. Highly recommen... See more
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Glebe Mobility is a breath of fresh air! They advertise the price of their products - a great help in choosing and planning your purchase. The customer service is kind, accommodating and definitely pu... See more
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Company details
- Mobility Equipment Supplier
- Bedroom Furniture Store
- Hospital Equipment and Supplies Store
- Wheelchair Store
Written by the company
With more than 10 years trading Nationwide from our premises in Wiltshire (company number 08132144) Mobility South West Limited has evolved the Glebe brand constantly over time, and what first started out as a services company to hospitals and nursing homes now has evolved into a bustling e-commerce operation combining a strong range of exclusively-imported, futuristic and premium products with an old-school friendly attitude to customer service. Glebe Mobility was born out of recognition that as younger generations come to a phase in their life where they need a mobility product, they deserve to be excited about purchasing something that stands out from the crowd in all aspects of design, both in the appearance of our products, and the careful thought into how we can make them more useful and truly valuable for the money paid.
Engineer warranty on all Products
Engineer warranty
Mobility products can be complex machines (both mechanically and electrically) that become a lifeline for our customers and as such, we have developed a strong customer support service for our customers to give them the same peace of mind if anything goes wrong that they would expect from a traditional high street store.
Contact info
End of Chelworth Industrial Estate, SN6 6HE, Cricklade, United Kingdom
- 0333 003 7079
- support@glebehealthcare.com
- glebemobility.co.uk
4.7
Excellent
975 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
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very happy with the service items…
very happy with the service items ordered parts come next day thank you
April 1, 2026
Reply from Glebe Mobility
Hey Keith, thank you for your feedback. Delighted you had a speedy delivery.
Reply from Glebe Mobility
Dear Tina, thank you for your feedback. Glad you had a good service.
Reply from Glebe Mobility
Hey Sanober, thank you for your feedback. Glad you had a speedy delivery.
Easy to order/ prromt delivery
Easy to order - rise /recline chair was reduced but all in good working order. Delivery men were very good they set up their chair for me and took it out of the packaging and showed me it working very friendly and helpful - delivered on time gave me a 3 hour time slot the night before and rang stating they would be with me in 30 mins on the day thank you
March 9, 2026
Reply from Glebe Mobility
Dear Jim, thank you for your review. Thrilled to hear all went well with your delivery.
The chair is ideal for my Mum.
The chair is ideal for my Mum.
Easy to work. Lovely colour. She's loves it!
Have deducted one star for the hassles with delivery when only half a chair was delivered. 48 hours later the other half arrived and was assembled with care. Customer services were helpful and at least at the end of the phone.
March 16, 2026
Reply from Glebe Mobility
Dear Barbara, thank you for your feedback. Sincerest apologies for the hiccup with delivery. Glad your mum loves her Highgrove!
Fantastic product with brilliant price
Fantastic product with brilliant price. Next day delivery. Well worth it.
March 12, 2026
Reply from Glebe Mobility
Dear Jane, thank you for your feedback. Delighted to hear you had a smooth transaction.
Chair not delivered although tracking…
Chair not delivered although tracking on shopify says it has and your email four days ago said it was on its way.
15/03/26
March 12, 2026
Reply from Glebe Mobility
Dear Kenneth, thank you for your feedback. Following on from our telephone conversation, there was a blip in the system sending you a delivery notification, the sincerest apologies for that. Your chair will be delivered within the promised timescale of 23rd March. We appreciate your patience and understanding.
Very happy with this delivery .
Very happy with this delivery. It could not have been a more organised delivered delivery.
March 9, 2026
Reply from Glebe Mobility
Hey Jean, thank you for your feedback. Delighted to hear you had a seamless delivery.
Front light useless to say it's a pro…
Front light useless to say it's a pro model seat very unstable a couple of scratches on plastic bur runs good the light is a problem as I use it at night coming home from daughters it shines in the sky a blinds oncoming pedestrians
March 9, 2026
Wrong address on delivery correct…
Wrong address on delivery correct address on invoice and confirmation
Delivered with a little bit of hassle
March 11, 2026
Reply from Glebe Mobility
Dear John,
Thank you for your feedback. Please accept our apologies for the issue with the delivery address. We always strive to provide a hassle-free service, and we’re sorry that this wasn’t your experience on this occasion.
We truly value your feedback and use it to help improve our service moving forward.
Reply from Glebe Mobility
Dear Robert, thank you for your feedback. Delighted to hear you are happy.
Easy process
Easy process, good description of available scooters and prompt delivery! What's not to like....
March 10, 2026
Reply from Glebe Mobility
Hey Steven, thank you for your kind words. Hope you are enjoying your Errand Pro.
The company worked hard to deliver my…
The company worked hard to deliver my halo wheel chair and accessories
March 4, 2026
Reply from Glebe Mobility
Dear Patrick, thank you for feedback. We hope you are enjoying your Halo.
Really great chair Avon in grey very…
Really great chair Avon in grey very smart next day delivery got a phone call from the delivery guys for a time would recommend.
March 9, 2026
Reply from Glebe Mobility
Dear Carol, thank you for the review. We are thrilled to hear all went well.
Great bag
Great bag, fast delivery, very well made thank you for a great service best mobility shop around, excellent service and very helpful anything you need they will do there best to help
March 2, 2026
Reply from Glebe Mobility
Dear Yvonne, thank you for the kind words. Thrilled to hear all went smoothly and you had such a wonderful experience.
Scooter is great
Scooter is great, instruction manual does need a little thinking about in parts but nothing that the average person can't cope with. Delivery was a day early but I'd had the chance to check with the carrier beforehand. No visible damage and the scooter was3/4 charged even tho you are told to charge for 8-14 hrs before first use.
March 9, 2026
Reply from Glebe Mobility
Hey Michael, thank you for your feedback. We have taken your points on board. Delighted to hear you are happy with your Errand Pro.
Every ting went very well.
Every ting went very well. Quick delivery and helpful personal. Very pleased.
March 9, 2026
Reply from Glebe Mobility
Dear Mai, thank you for your feedback. Delighted to hear all went well.
Reply from Glebe Mobility
Dear Alice, thank you for your feedback, delighted to hear all went smoothly.
Reply from Glebe Mobility
Dear Ann, thank you for the feedback, glad all went smoothly.
Chair is perfect, company polite and helpful
Following an intial misunderstanding which saw me cancel my order, I spoke with Tara who explained to me why and how the issues occurred so I reinstated my order.
My chair arrived today and the delivery men couldn't have been more helpful. They installed the chair and demostrated how it worked etc.
The chair itself is perfect for my particular needs and I can foresee me spending many painfree hours sitting in it.
February 24, 2026
Unprompted review
Reply from Glebe Mobility
Dear Suzanne,
Please accept my sincerest apologies for the poor communication you experienced. Your ticket had been allocated to a member of staff who unfortunately had to leave early on Friday due to illness, and as a result, your case was unintentionally missed. I completely understand your frustration at not receiving timely responses to your emails.
We genuinely care about our customers and would never want to cause unnecessary stress. I am delighted we were able to find a resolution for you. The third party white glove service have confirmed delivery for Friday 13th.
Thank you for your patience and understanding.
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