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Glenbotal Reviews 

153
•
TrustScore 4.5 out of 5

4.3

Alcohol Store
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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the impressive and vast selection of hard-to-find spirits, alongside the exceptionally careful packaging that ensures delicate bottles always arrive safely and in perfect condition. Consumers also mention the remarkably prompt shipping services and the extremely helpful, responsive communication from the team when placing online orders. Some reviewers were not happy with the delivery times, noting that shipments occasionally took slightly longer than expected to reach their destination. A few people also felt somewhat anxious about tracking updates or general communication during the ordering process before their items finally arrived securely.

What people talk about most

Delivery service

Consumers find delivery service to be positive, highlighting prompt arrivals and secure packaging. Reviewers... See more

Product

Clients share positive opinions on product, highlighting a great variety of items and the ability to find... See more

Service

Reviewers highlight positive aspects of service, frequently expressing satisfaction with the vast choice and... See more

Order

Customers consistently note positive experiences with order delivery, highlighting quick arrival times and... See more

Price

Customers had positive experiences with price, noting that the costs seemed fair and very reasonable for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found a getting harder to find bottle of Crawfords 5 star on Glenbotal website, ordered on Monday 8th June and received a well packaged bottle on the Thursday morning. I was kept well informed of th... See more

Company replied

Rated 5 out of 5 stars

The price I paid for the Whiskey purchased was lower than any other on-line provider I could find. The delivery of my whiskey was very prompt and the item was in perfect condition.

Company replied

Rated 5 out of 5 stars

Unfortunately, due to Royal Mail misplacing my bottle it took a couple weeks to arrive. But customer service from Nimrod was outstanding. Very pleased with the outcome. And my JD collection is getti... See more

Company replied

Rated 5 out of 5 stars

First and foremost, their stock is amazing. Such a great selection of Cognacs, but no ordinary Cognacs, some of the best available! Secondly, their communication and customer service is second to no... See more

Company replied

Company details

  1. Alcohol Store

Written by the company

Rare Spirits Merchant

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

153 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(153)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

What a waste of time

What a waste of time. Made an order and they decided to cancel it a few hours after they confirmed it and with no explanation given for cancelling. What a joke of a company and so don't waste your time choosing things and trying to make an order.

April 20, 2025
Unprompted review
Rated 5 out of 5 stars

King George IV

Wow! My King George IV bottle just cleared 5 days in customs, and I have just opened packaging.
And what a beautiful bottle, what a beautiful sight I have in my hand to behold. I cant be happier with this bottle and my experience with this company. They replied to emails and questions very quickly, they packaged my bottle very well destination Australia. Thanks

July 15, 2024
Unprompted review
Rated 5 out of 5 stars

I purchased a Port Charlotte First Cut

I purchased a Port Charlotte First Cut. Came in original tin, and to my surprise had even been autographed by distiller Jim McEwan! Dispatched quickly, communication excellent. Packaged very well. Would not hesitate to use again or recommend to a friend.

June 3, 2024
Rated 5 out of 5 stars

Well done😀

Easy payment, fast delivery to Germany and the Bottle still in best condition. Great Thanks from me. I'm very happy even with their fair pricing.

May 13, 2024

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