Global Rent-a-Car Reviews 

If you really expect me to wash the car before returning you are in the wrong business.
Airport car rental companies require customers to wash the car before returning it, I will post this
online and let people have some fun with it. Joke,Joke,Joke
The car had as much gas as when I got the car.
Got a bad car, need to wash it and add some extra gas for you.
Is KRAKOW in the middle of Africa?

Do not rent a car from these clowns.
They will bill you huge amount of money after you return on false pretense.

I don't understand how a company can have so much evidence of being fraudulent and still operate. I guess it's fine to fook people once they have left the country and have little to do.

They are claiming I didn't provide them the parking ticket. The guy at the counter was busy, I told him we could not park in any of the global parkings as were busy but that the ticket and the car were in spot 5090. He said "No problem at all!".

Unbelievable that they are still operating.

Besides the bad cars, that look much older than they are due to the very low trim levels, they really try to trick you and fool you. In the end, it's not reliable and not worthy the risk. Better to go with a more reputable brand.

I have to say that this car's supplier is the worst that I have ever used. They fabricate evidence and cheat to get money from the customer insurance.

RUN AWAY!!! Just the WORST Rent a Car in the World!!

After I have complained about being charged 30 Euros, for not leaving the parking ticket at the front desk, they found out(!) 5 days after the return of the car (!!) that the car had a scratch on the paint. Which obviously didn't exist. But that didn’t stop them from debiting me 256 euros. SHAME ON YOU!!!

As I said: RUN AWAY. This is not a trustworthy and reliable company!!

Gdańsk Poland - Horribile avoid avoid avoid!!!! It is much safer to pay more and avoid their scam. I already has had bad expierience with them in Kraków, when they force me to but another insurance from them ( I already had full protection) they rejected my credit card it was most expensive rental ever in the middle of the night conviniently.
Obviously I forgotten and rented again. In Gdańsk they charged me for Petrol when I filled up to full 5 min from AirPort ! Replied to my complain with generic e-mail that they will keep the money also charged me for scratch under the front bumper huge amount of money ! Looks from reviews like it is their common scam I cannot believe it! Never again!!! It was good lesson to me I need to read reviews more often now

I was renting a car couple of times from this company from different airports in Poland. But my recent experience was not great. I think I got scammed by this company in Kraków Airport. They gave me a 3 years old car with with nearly 100k on mileage and a lot of scratches and damages on the car already. Apparently when I returned a car they found new huge scratch on the back of roof of the car. The car had roofs rails and the cars roof was slanted so I got no idea how the hell I would cause such a damage. Not recommend.

worst car rental I have experience, they over charged me with hidden conditions, I would never recommend someone to rent a car by them, never had this by Avis or Hertz.

Dishonest. Very bad service.

Not the best service but, all in all, it went well, no mistakes or problems.

On 17th December I rented a car through Economy Car Rental however It was actually Global Rent a car with a branch in Gdansk Airport. In Gdansk I have been forced to buy an additional insurance for £360 at the start but when a lady saw my dissapointment she reduced the price to nearly £200 just because it was my initial rather than full name on my credit card. There is nothing mentioned about that in their T_C and nothing in the T_C from Global. Although I felt cheated_ I paid what they ordered because it was the middle of the night and I was with two little children. I was told this insurance would cover everything even the car doesn_t need to be wiped clean_ and it doesn_t need to be full of fuel. On 4 January I gave the car away and day later I received another bill for PLN 250 because the car was dirty inside!!
This company is an absolute joke. Please AVOID THEM.

I had already wrote a review of this company but it has disappeared off this site! Strange.
Stay away.. no listen STAY AWAY. They will steal your money like thousands of others.
The owners should be in prison not running a car rental company. It’s cheap for a reason. They make their profit by making up damage claims. The Polish law system needs to join the modern times. Any other company like this in Europe would be closed down.

I would give 0 if I only could. I am not going to say anything much different than other hundreds of dissatisfied customers already done before me.
They will try to charge you hundred of £££ for existing tiny scratches. Likely, I took many, many photograph of all scratches and this saved me from loosing hundred of £££ which they took of my deposit but returned to my credit card after a month long battle and after I advised them of a legal action i am going to take.
Best advise : AVOID!!!!!!
I hope they will be gone soon if the situation with covid restrictions will continue and this will be probably the only positive thing coming out of it.

NEVER AGAIN! Abusive and dishonest. We were firstly forced into paying an additional amount as we were renting the car at Warsaw Airport, Poland, (apparently all my credit cards had no my first name in full on them! I have a long last name and Im not the issuing bank!) and then they'd charged us a cleaning fee after we returned the car as they deemed it dirty inside! What an absolute pile of rubbish! We were two professionals using the car for a brief trip, in and out, nothing else and definitely we'd not left any dirt behind, I never do! But, by then, we were already abroad with no chance of scrutinising it further so spoke to their their customer care instead who did not give a damn.. Do not use them, ever! I'd give them a zero if I could!

Bunch of scammers, avoid at any cost.
I got charged for cleaning the interior of the car despite the “dirty” marks were clearly indicated on the car inspection form, when I collected the car at Cracow airport.
As a reply to my claim against their charge I received a nonsense email which stated that I should have reported the marks when I was collecting the car - once again - these marks were already indicated on the inspection form sent to me via email.

Not good in many ways !!!
Scammers first of all do not return vehicle after working hours or you will be charged for scratches you didn’t make... that in the past recently rented a car never seen any rental company who rent vehicle with so many scratches on it keep on coming... it was dirty inside nobody newer reply to my emails and mobile number provided newer answers calls.
Best of all .. after an hour drive somewhere in south Poland starts raining so I turn wipers on and find out that the driver side wiper was torn in pieces and couse road hard to see
Guess what nobody answer the phone nobody replay to emails. Had to buy a wiper on motorway service and nobody want to refund as I didn’t take invoice just the recipe ..
It’s a JOKE COMPANY in my opinion and will definitely recommend to avoid them for peace of mind...

never have I experienced anything like this. first they give us a car in a lower class for the same price. we had chosen mercedes but we got a mazda. They claimed it was an upgrade. When we handed over the car we checked it for damage and there was none but a few hours after we were told it has a big scratch. It is very clear that it has been applied after delivery. I therefore ask for footage from the surveillance but this they ignore.

Stay away from this scam company

I rented a car at Krakow airport. The car was all covered in scratches and was very dirty inside (lots of sand). No one even bothered to come with me and talk me through damages. I was told to take photos if I see something that wasn't shown on their form and show them at the return. This wasn't possible in the dark multistorey carpark so I drove outside and took about 100 pictures of the car as it was not possible to find every single scratch and dent and compare with the form.
When I returned the car I asked twice and been waiting nearly an hour for someone to check the car with me. This didn't happen but latter they claimed I maid a massive scratch charging me over £200. I don't know if they enhanced it in photoshop but luckily similar scratch was visible on the photos I made and I managed to get my money back.

Lesson learnt:
1. Don't go to these scammers as they are making money charging for fake or old scratches.
2. If you choose to take them, take as many pictures as you can as this is your only way to get your money back

Worst rental car company I’ve used in the past 10 years as a regular travel. Always take a comprehensive video and photos of a rental car before you use it. Including bumpers, wheel rims, door panels top-to-bottom. Evidence in case needed against disgusting companies like this one; with the only focus to rip-off and catch out trusting consumers. This is a terrible company that does nothing for the reputation of the car hire industry. The more people that read these reviews, the less people this company will treat so badly.