Global Edulink Reviews 2,094

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the platform well-organized, easy to follow, and flexible, allowing them to learn at their own pace. People praise the staff for being helpful, supportive, and polite, making the learning journey pleasant. However, some people were dissatisfied with the customer service and the overall service delivery. They reported issues with slow response times, unreturned calls and emails, and delays in receiving promised certificates and vouchers, which caused frustration and affected their professional progress.

What people talk about most

User experience

Customers consistently note positive experiences with the user experience. Many reviewers praise the... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the team for being helpful,... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. While some customers praise the prompt, helpful,... See more

Service

Customers had ambiguous experiences with service. While many reviewers expressed satisfaction, praising the... See more

Response time

Users describe ambiguous interactions with response times. While some customers praise prompt and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I completed a Course in Data Security Compliance at Global Edulink. The course was well structured, delivered by a real instructor, as opposed to an AI voice or image. He provided clear instructions... See more

Rated 5 out of 5 stars

I've recently started the NCFE Level 3 Understanding Mental Health course, and so far I'm very pleased with it. My mentor, Chanu Fernando was assigned to me within a couple of hours and contacted me i... See more

Rated 5 out of 5 stars

My daughter started new job and she needed some specific area training. We were able to identify the right Course and she worked on it, passed the tests and improved her proficiency substantiall... See more

Rated 5 out of 5 stars

service and people , the two irreplaceable things that I am looking for is all in perfect harmony at this online learning platform Global EduLink . I feel like I am being supported and , people are v... See more


Company details

  1. Educational Institution

Written by the company

Global Edulink is a pioneering professional and vocational educational provider in the UK with a high adherence to quality education. We offer live online courses as well as classroom courses, so you can choose an option that suits your schedule. Our goal is to meet the needs of the youth with regards to employment both within and outside of the UK. Rather than focus solely on traditional streams of education, we aim to build a bridge that spans the gap in employability skills in response to the demands of an evolving workforce. Our reputation as a leading provider of professional and vocational training as well as workforce development has helped us build trust with our community of learners scattered all around the world. We are proud to be able to provide versatile and dynamic higher education to our community in industries diverse and ranging from Accounting & Finance, Project Management, Business Management, Information Technology, HR & Leadership, Sales & Marketing and Veterinarian courses to life skills such as Yoga, Life Coaching, Gardening and Baking.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Absolute crooks

Absolute crooks! I’ve been trying to do my exam for over 6 months. After some friendly complaints, they extended my course material several times but now have stopped replying to me so I can’t access materials or do the exam. £500 down. Avoid!!!!

March 31, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid Global Edulink - A Complete Scam

Avoid Global Edulink – A Complete Scam

Global Edulink is nothing more than a money-making scheme that preys on unsuspecting students and professionals. They promise high-quality courses and certifications but fail to deliver any real value. Customer service is virtually nonexistent, and once they have your money, they couldn’t care less about your experience or success.

Many users report misleading course descriptions, poor content, and no response from their team. If you’re looking for legitimate education or career advancement, steer clear of Global Edulink and invest your time and money elsewhere.

March 26, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid Global EduLink – Untrustworthy and Unprofessional

I strongly advise anyone considering Global EduLink for online certifications to stay far away. My experience with this company has been nothing short of a disaster.

Firstly, their communication is virtually nonexistent. Any inquiries are either ignored or met with vague, unhelpful responses. I spent an excessive amount of time studying for a course, only to discover that no exam was provided, making the entire process pointless.

The course materials were shockingly poor in quality, riddled with outdated information, and the instructor was uninspiring and dull—offering no real value beyond what a simple Google search could provide.

To make matters worse, Global EduLink failed to provide the exam voucher that was promised upon enrollment. Despite numerous attempts to contact them, they completely disregarded my requests, failing to uphold their end of the agreement. This is a clear breach of contract, and I would warn anyone against trusting this company with their money.

Many of the positive reviews here seem highly suspicious—likely fake or manipulated. My advice? Avoid this company at all costs and look elsewhere for legitimate, professional online learning platforms.

March 26, 2025
Unprompted review
Rated 1 out of 5 stars

EduLink does not excist

I registered with the Business Management Level 3 program in December 2024, but for the past two months, I have received no response from anyone—my mentor, the sales team, or any other contact. None of my work has been marked, and there has been complete silence from EduLInk. I am completely stuck, and with university approaching, I no longer have enough time to finish my course. I belive I have to complaint to ATHE.

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

I did my level 3 counselling course…

I did my level 3 counselling course with Global Edulink, I had a great experience. The website is so easy to access and I can learn on my flexible time. The information the course provide is throughout, I learnt a lot of it and I am ready to continue my learning.

March 10, 2024
Unprompted review
Rated 5 out of 5 stars

Leadership Development Training

I took a few courses with Global Edulink, and I found them to be informative and well-structured. The content was easy to follow, in-depth and challenging in a good way, and the platform was user-friendly and well-organized. I would recommend these courses to anyone looking to improve skills and gain knowledge in a specific field.

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

Really recommend Global Edulink

I really enjoyed learning with Edulink! The courses are easy to follow, and the lessons explain everything step by step. I feel like I've learned a lot in a short time, and the whole platform is super simple to use. Definitely recommend!

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Useful practical course, at own pace and with a helpful provider

I recently took both a L3 Business Administration and an Office Management course with this provider, and had initially low expectations. However they proved me wrong with superb learning materials, genuinely useful and valuable learning plus a helpful and supportive approach from Global Edulink as a training provider. I don't put my name to things easily, but am more than happy to recommend them for anyone seeking to upskill and add value too their resume plus give themselves a competitive edge in the workplace, or fill a skills gap. Thank you!

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

The knowledge delivered is real like what I experienced when I worked before.

I have worked in a hotel before. Due to some reasons I temporarily stopped my career as a receptionist. And here I am back to learning and refreshing my knowledge about hospitality especially in the front office/reception area!. the courses given are very clear, the audio and images are also clear. The knowledge delivered is real like what I experienced when I worked before. Thank you GEL for providing the best online education that is in accordance with the reality in the field.

Regards,
Rita

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Appraisal

Some years back i studies an introductory course in Excel from GlobalEdulink. What i envoyez was the facility to navigateur through courses and the detail centredness of course material. It was a very great expérience studying here.

February 22, 2025
Unprompted review
Rated 1 out of 5 stars

ITIL 4 Exam Voucher - Waiting for 8 months

Completed my ITIL 4 modules and requested the Exam Voucher in June 2024 and I am still waiting... I have contacted customer services several times and People Cert (the examining board) and have been told that there was a system glitch which has been resolved and I would get the Exam Voucher soon but I'm still waiting. I have paid over £450 to obtain a qualification which I'm unable to attain through no fault of my own.....its absolutely unacceptable

July 1, 2024
Unprompted review
Rated 1 out of 5 stars

To whom it may concern

To Whom It May Concern,

I am writing to formally complain about Global Edulink's failure to provide the ITIL exam I was entitled to upon completing their course. I enrolled in the ITIL course in April last year and completed the study portion by June. Since then, I have repeatedly requested an exam date, but none has been provided.

As this certification is now a pre-employment requirement for my current role, I have been forced to retake the course with another provider. Consequently, I requested a full refund from Global Edulink in December 2024 due to their breach of contract in failing to deliver the promised exam.

Despite numerous attempts to follow up since December, my refund request remains unaddressed. This lack of response is unacceptable and unprofessional, especially from a supposedly reputable business. I am deeply disappointed with the service I have received and strongly advise potential customers to exercise caution when considering Global Edulink. I expect a prompt resolution to this matter and a full refund as previously requested.

February 18, 2025
Unprompted review

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