The Global Luxury Closet Limited (Globalluxcloset) Reviews 

410
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products and service, highlighting the staff's professionalism, helpfulness, and extensive knowledge, which makes interactions pleasant and trustworthy. The quality of items is frequently described as immaculate and exactly as described, often exceeding expectations with authentic and well-maintained pieces. Reviewers often commend the fast and secure delivery, with items arriving beautifully packaged and sometimes including thoughtful extras. The overall purchasing process is noted for being seamless, easy, and stress-free, leading to high satisfaction and frequent repeat business. Many express strong recommendations and eagerness for future purchases, appreciating the personalized attention and reliable service provided.

What people talk about most

Product

Customers consistently report positive experiences with the product, often highlighting its immaculate... See more

Staff

Reviewers mention positive feedback about staff, with many praising a staff member for their exceptional... See more

Quality

Users describe positive interactions with quality, consistently reporting that items arrive in immaculate... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and responsiveness.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting very quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sasha is a fantastic lady who runs this service at amazing costs while simultaneously working as an emergency room doctor; how she finds the energy is beyond me. I have been watching Sasha sell for... See more

Rated 5 out of 5 stars

I’ve just made my first purchase with Sasha at GLC and it definitely will not be my last! She made me feel safe and confident buying from her, shes kind and welcoming as well as remaining professional... See more

Rated 5 out of 5 stars

A very special (big) purchase for my 30th Birthday!! Birkin 25 in Chai GHW perfect condition as described. Seamless and very helpful from start to finish! Provided authentication and fast delivery.... See more

Rated 5 out of 5 stars

Just received my 5th bag from Sasha at global lux closet and she nailed it again ! Amazing experience so reassuring a delight to work with ! She can source anything and goes out of her way to please... See more


Company details

  1. Fashion Accessories Store
  2. Bag Shop
  3. Handbags Shop
  4. Second Hand Store

Written by the company

UK based online consignment store selling guaranteed authentic high end luxury items including bags, accessories, and shoes.


Contact info

4.9

Excellent

TrustScore 5 out of 5

410 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(410)

82 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Third time purchasing

Another great purchase made through Sasha, this is my third bag from her and the service was just as great as the first and second time. I would highly recommend her to anyone wanting to purchase high end luxury items. She takes you through the whole process, right down to the arrival of your item. Also get in touch with her if there’s a bag you’ve got your eye on as she will try her best to source it for you. Absolutely amazing shopping experience hence my third time using her company.

June 11, 2024
Unprompted review
Rated 5 out of 5 stars

Trusted seller.

I have bought 3 bags from Sasha and they are all great and as described. Sasha is a very honest seller and is very helpful, not pushy at all. I would recommend to anyone and would not hesitate it buying from her again. Thanks.

June 18, 2024
Unprompted review
Rated 5 out of 5 stars

Sasha is a trustworthy, honest seller

Thank you for my Chanel bag Sasha, I love it. This was my first purchase from Sasha but I felt confident buying due to her excellent reviews. I’m a very satisfied customer and Sasha included a brand new liner for the bag too which was a nice added touch.

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

I've been looking for a Chanel bag for…

I've been looking for a Chanel bag for myself for quite a while now and was beginning to think I would never find one unless I was willing to spend double the retail price until I found a great deal on Global Lux Closet. The bag I bought was practically brand new, it was kept unused and comes with the original box, dustbag, receipt and authentication card, I couldn't be happier about the experience. I got the deal of a lifetime without exceeding my budget. Finally, I got the handbag of my dreams thanks to, Sasha from Global Lux Closet! Sasha went above and beyond to make it happen. From the moment that I contacted her, she followed up with every single question and concern I had. My bag was carefully packaged and shipping was super fast. Thank you Sasha from, Global Lux Closet for all your help. If you are searching for an authentic luxury bag, Global Lux Closet is the place to go. I couldn’t be happier. THANK You!

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

Sasha is amazing

Sasha is amazing. She reassured me through the whole process and sent me so many additional photos and videos. Even sent me the authenticity certificate prior to purchase and ensured I was happy to go ahead with the purchase.

The communication was excellent, nothing was too much. Highly recommend this seller.

Thank you

June 11, 2024
Unprompted review
Rated 5 out of 5 stars

Sasha at global luxury closet is…

Sasha at global luxury closet is wonderful, she is able to provide a fantastic service for luxury handbags, the attention to detail is incredible, the handbags available are mainly Chanel of which I have now purchased five from her, all immaculate, compete sets and with the added addition of zeko authenticity also. Sasha has sourced rare and hard to get hold of items for me previously.
Trusted seller and fantastic communication, would recommend
Thank you Sasha for such a wonderful service.

June 5, 2024
Unprompted review
Rated 5 out of 5 stars

Sasha was excellent

Sasha was excellent. I was a first time customer not too long ago and wish I'd found her sooner. I will definitely continue to purchase from her!

March 16, 2024
Unprompted review
Rated 5 out of 5 stars

I bought a Chanel trendy bowling bag…

I bought a Chanel trendy bowling bag from Sasha, this was my third purchase from her. Her price is reasonable and the instalment plans helps. Sasha is always so helpful and explains the condition in such great detail and will send pictures of every angle of the bag. Condition was as described!. The bag actually exceeded all my expectations. It was like I had bought it from the store. I absolutely love the bag and the service was amazing. I cannot recommend her more. I will definitely buy from her again!

May 14, 2024
Unprompted review
Rated 5 out of 5 stars

Sasha is incredibly kind and thoughtful…

Sasha is incredibly kind and thoughtful and 100% trust worthy. I wouldn't go anywhere else. She goes above and beyond to make sure you are happy and is so detailed in her description, I’ve never met anyone like this before. This demonstrates how she truly cares and wants her customers to be happy. Even the way the item is packaged and shipped to you is none other then perfection. I love my Chanel white top handle bag. If anyone is unsure I’m telling you Sasha is the best in the business you will not be disappointed!!
Thank you so much Sasha you are amazing.

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great communication with the seller…

Great communication with the seller Sasha! Item is well packed and everything as described and discussed. Lovely to have a trustworthy seller like Sasha. Will definitely recommend her to everyone interested in luxury bags with authentication guaranteed.

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely Wonderful Experience

Absolutely wonderful experience buying my dream bag from Sasha! Excellent communication throughout, super fast shipping and it arrived packaged beautifully and carefully, a real luxury experience to unbox. The bag itself is everything I hoped it would be and exceeded description in terms of condition - it’s perfect! I would 100% recommend and will definitely be back to buy again from this lovely seller. Thank you :)

May 4, 2024
Unprompted review
Rated 5 out of 5 stars

First time purchasing, absolutely superb!

This is my first purchase from GLC after following the company and Sasha in various online groups for a good while. I would not hesitate to recommend, 5* all day long. I am extremely happy with the first bag in my purchase (2nd one on the way!) and cannot wait for the 2nd! Incredible service throughout the buying experiencing - providing tonnes of detailed photos, the bag arrived exactly as described and beautifully wrapped a day later. Sasha was super helpful answering all my questions and has just been a complete darling throughout. Her attention to detail is amazing.
I am absolutely over the moon with the bag I have received and Sasha’s service. Thank you so much you have most definitely have my custom moving forward ❤️

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

First time purchase from The Luxury…

First time purchase from The Luxury Closet and I would highly recommend. Having never purchased a pre loved bag on line before I was a little apprehensive regarding authenticity and condition etc without actually seeing the bag and I also chose to do a bank transfer, however there was no reason to be concerned. Sasha is fantastic she is extremely knowledgeable , honest and reassuring answering my many questions and sent me lots of photographs and videos of the bag. She also uses the most reputable people to do independent authentication with a certificate and searches on the bag. The bag arrived and it surpassed my expectations it was like new and I’ll definitely be back to purchase again. Thank you, Sasha.

April 20, 2024
Unprompted review
Rated 5 out of 5 stars

Love!

Sasha was so kind and patient with all of my questions, the bag is beautiful and just as described I will be a returning customer

April 18, 2024
Unprompted review

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