The Global Luxury Closet Limited (Globalluxcloset) Reviews 

410
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products and service, highlighting the staff's professionalism, helpfulness, and extensive knowledge, which makes interactions pleasant and trustworthy. The quality of items is frequently described as immaculate and exactly as described, often exceeding expectations with authentic and well-maintained pieces. Reviewers often commend the fast and secure delivery, with items arriving beautifully packaged and sometimes including thoughtful extras. The overall purchasing process is noted for being seamless, easy, and stress-free, leading to high satisfaction and frequent repeat business. Many express strong recommendations and eagerness for future purchases, appreciating the personalized attention and reliable service provided.

What people talk about most

Product

Customers consistently report positive experiences with the product, often highlighting its immaculate... See more

Staff

Reviewers mention positive feedback about staff, with many praising a staff member for their exceptional... See more

Quality

Users describe positive interactions with quality, consistently reporting that items arrive in immaculate... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and responsiveness.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting very quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sasha is a fantastic lady who runs this service at amazing costs while simultaneously working as an emergency room doctor; how she finds the energy is beyond me. I have been watching Sasha sell for... See more

Rated 5 out of 5 stars

I’ve just made my first purchase with Sasha at GLC and it definitely will not be my last! She made me feel safe and confident buying from her, shes kind and welcoming as well as remaining professional... See more

Rated 5 out of 5 stars

A very special (big) purchase for my 30th Birthday!! Birkin 25 in Chai GHW perfect condition as described. Seamless and very helpful from start to finish! Provided authentication and fast delivery.... See more

Rated 5 out of 5 stars

Just received my 5th bag from Sasha at global lux closet and she nailed it again ! Amazing experience so reassuring a delight to work with ! She can source anything and goes out of her way to please... See more


Company details

  1. Fashion Accessories Store
  2. Bag Shop
  3. Handbags Shop
  4. Second Hand Store

Written by the company

UK based online consignment store selling guaranteed authentic high end luxury items including bags, accessories, and shoes.


Contact info

4.9

Excellent

TrustScore 5 out of 5

410 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(410)

82 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My first experience shopping with…

My first experience shopping with Sasha. Very helpful and quick to respond. Sent videos and pictures of the Chanel Coco 22K. Once paid for arrived as promised on next day delivery. Kept me informed and beautifully packaged as if from a store. Sent pictures of the packing and posting receipt. Authenticity received too. My bag was as described and a wonderful addition to my collection. I will definitely purchase from Sasha again.
It is always a bit daunting buying such high end goods online, hoping the product arrives safely and as described, that the seller is legitimate. I would wholeheartedly recommend Global Luxury Closet and will tell my family and friends about Sasha.

I will definitely be buying again ….

Thank you 🙏💗
Kim

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

My 4th transaction!

Highly recommend Sasha at GLC for her attention to details, and how meticulous she is at ensuring all her customers have a great experience.

An honest seller, you don’t have to worry about whether you’ll have “scratches” or “signs of wear” because she would have already picked it up before the camera and yourself. She will tell you whatever you need to know to ensure you are making an informed decision to purchase.

Always appreciative of Sasha’s efforts to ensure we can achieve our dreams to get any bags we want!

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

I can wholeheartedly say that Sasha…

I can wholeheartedly say that Sasha has been an absolute pleasure to deal with since the moment we spoke. She is the most trustworthy person you would want to buy from and deal with. Thank you Sasha for this beautiful experience and for my gorgeous bag. I am in love ❤️
I will be back again soon for some more stunning creations. 5 ⭐️ service !

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

"beautiful products and great service!"

"Just bought a card holder from Global Luxury and I'm extremely satisfied with my purchase! The service was excellent, with Sasha providing top-notch assistance throughout. The card holder's color is stunning, and it arrived incredibly quickly. I’m very happy with what I received and highly recommend Global Luxury for their beautiful products and great service!"
🤎🧡

September 4, 2024
Unprompted review
Rated 5 out of 5 stars

Chanel Jumbo Classic Flap 💕

This was my first time buying from Global Luxury Closet, but it certainly won’t be the last time! I had a great experience buying from Sasha. She kept me updated from the moment of purchase, all the way up until my bag arrived. The whole buying experience was such a pleasure, so easy & seamless. I absolutely love my new bag! The item arrived exactly as described & was beautifully packaged. I had a great experience purchasing from her! Thank you so much Sasha! Highly recommend 👌🏻

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Couldn’t be happier!

Sasha is amazing! This is my fourth purchase with her (3 bags and 1 SLG!) and every experience has been 5 stars. She is patient, highly knowledgable and reassuring. She is more than happy to send as many photos/videos as you want - even when she’s away on holiday! - and everything I’ve purchased from her has always been superb quality. She’s highly critical of every item and sends detailed photos so you can really trust what you’re buying. She’s also amazing at sourcing any rare unicorns you have your eye on!

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Chanel Mini Rectangle

I have known that Sasha and the Global Lux Closet are a reputable and well trusted place to buy from for many years, so when I made my first purchase recently I knew I was in safe hands. My item arrived the day after payment was made and was exactly as described. Beautifully packaged and as perfect as I had hoped it would be. This could be a slippery slope to my handbag addiction 🥰

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

My first time and it was fabulous

My first time and it won’t be my last time. Sasha has been fabulous taking me through my first time journey for a consignment. Her experience, communication and reassurance to me was the most helpful asset. I had so many doubts and she was so patient answering all my questions and every time assured me that it will be fine even I had the most absurd questions. All I can compliment is she is very passion about her business and she really trust all her customers even they are first timer to her or vice versa. She went above her beyond to make me feel comfortable, easy, smooth and safe transaction. Also her eye for detail about my bag was superb. Thank you very much Sasha for the journey and I really appreciate it xxx

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous

Great experience - purchased a Chanel jumbo at an incredible price and the condition was near immaculate! Would definitely recommend!

August 5, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you for the great communication

Thank you for the great communication. I felt safe with the anzen purchase, everything went smoothly.
Now to the bag, it matches the description 100%, thank you for the buying experience. It was my first purchase and nimein my last!!!! Thank you 👍💕🙏

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Chanel Denim Mini Rectangular Bag


I recently purchased a Chanel denim bag and couldn't be happier with the experience. The customer service was outstanding, handling everything from sourcing the product to communication and delivery with remarkable efficiency. The entire process was completed in a short time frame, and the bag arrived exactly as specified. I absolutely love it! Thank you Sasha, you are amazing at what you do!

July 13, 2024
Unprompted review
Rated 5 out of 5 stars

Returning customer

This is the 2nd purchase I have made from Global Lux Closet. The whole experience is seamless. The item is 100% as described, packaged beautifully and sent quickly. Sasha keeps you updated throughout. Before my first purchase I was a little hesitate but wouldn’t shop anywhere else now and would recommend Sasha to friends and family. Thank you Sasha for a great buying experience and lovely item.

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

bought and sold my goods with the…

bought and sold my goods with the global luxury closet, sasha is amazing and the item are in it’s perfect condition as described! never disappoint with the service!! 100% recommend xx

July 4, 2024
Unprompted review
Rated 5 out of 5 stars

Buying luxury bags

Absolutely amazing from start to finish! Excellent communication. Loved the whole experience of buying something designer. Lots of photos and videos sent. Absolute transparency. Sasha was so lovely and responded so quickly to messages. Will definitely recommend.

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

This was my first time purchasing from…

This was my first time purchasing from Sasha but it won’t be my last. The whole process was seamless, she answered every question I had, sent pictures and videos as requested and kept me up to date with delivery. My bag is 100% as described. I’ve had a wonderful experience purchasing from her and she is such a lovely person.

June 29, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous experience

Sasha has been an amazing seller. She heard my needs and provided all the info and pictures so I could make a conscious decision about the boy bag I wanted to acquire. She is detail-oriented and superb at keeping you updated on the delivery. When I received my package I could further appreciate her hard work. I highly recommend her services 💫

June 29, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent WOC 19

Amazing, seamless buying process. Sasha was patient with me and provided information without prompting or chasing her.

My WOC 19 was as described. Will definitely recommend and buy more. Thanks, Sasha!

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

My forth Chanel from Globalluxcloset

Just received my fourth Chanel that I have bought from the wonderful Sasha. I asked her to source a caramel Chanel 19 & she replied the next day to say she had one. She sent me photos of a as new bag that hadn’t been used. Paid by bank transfer on Thursday & arrived today (Saturday). The bag is even more stunning in real life than the photos showed. I’m so pleased. I wouldn’t go anywhere else now to buy my bags. They are always in better condition than described & Sasha is so responsive to WhatsApps & doesn’t give me a moment to worry. I could not recommend her highly enough. Buy your bags from Sasha( Global Lux Closet) you will never regret it.

June 22, 2024
Unprompted review
Rated 5 out of 5 stars

A trustworthy and a Legit Luxury seller

I’ve bought a chanel WOC and all i can say is definitely the best person for your luxury needs (bags, accessories, etc) Sasha is very trustworthy and very meticulous when it comes to the items she sells so you’re definitely in good hands. ❤️

June 20, 2024
Unprompted review

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