The Global Luxury Closet Limited (Globalluxcloset) Reviews 

410
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products and service, highlighting the staff's professionalism, helpfulness, and extensive knowledge, which makes interactions pleasant and trustworthy. The quality of items is frequently described as immaculate and exactly as described, often exceeding expectations with authentic and well-maintained pieces. Reviewers often commend the fast and secure delivery, with items arriving beautifully packaged and sometimes including thoughtful extras. The overall purchasing process is noted for being seamless, easy, and stress-free, leading to high satisfaction and frequent repeat business. Many express strong recommendations and eagerness for future purchases, appreciating the personalized attention and reliable service provided.

What people talk about most

Product

Customers consistently report positive experiences with the product, often highlighting its immaculate... See more

Staff

Reviewers mention positive feedback about staff, with many praising a staff member for their exceptional... See more

Quality

Users describe positive interactions with quality, consistently reporting that items arrive in immaculate... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and responsiveness.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting very quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sasha is a fantastic lady who runs this service at amazing costs while simultaneously working as an emergency room doctor; how she finds the energy is beyond me. I have been watching Sasha sell for... See more

Rated 5 out of 5 stars

I’ve just made my first purchase with Sasha at GLC and it definitely will not be my last! She made me feel safe and confident buying from her, shes kind and welcoming as well as remaining professional... See more

Rated 5 out of 5 stars

A very special (big) purchase for my 30th Birthday!! Birkin 25 in Chai GHW perfect condition as described. Seamless and very helpful from start to finish! Provided authentication and fast delivery.... See more

Rated 5 out of 5 stars

Just received my 5th bag from Sasha at global lux closet and she nailed it again ! Amazing experience so reassuring a delight to work with ! She can source anything and goes out of her way to please... See more


Company details

  1. Fashion Accessories Store
  2. Bag Shop
  3. Handbags Shop
  4. Second Hand Store

Written by the company

UK based online consignment store selling guaranteed authentic high end luxury items including bags, accessories, and shoes.


Contact info

4.9

Excellent

TrustScore 5 out of 5

410 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(410)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful Experience as a First Time Buyer

As a nervous first-time buyer from Global Lux Closet and of a high-end designer bag, Sasha made the entire experience absolutely perfect.
Communication was excellent and prompt — she was patient, helpful, and happy to answer all my questions.
Shipping was incredibly fast, and the item arrived in amazing condition, exactly as described, and beautifully packaged.
Sasha’s customer care is truly faultless.
I would 100% recommend buying from her and will definitely return for my next designer purchase.
Thank you so much, Sasha, for such a wonderful experience!

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Customer service and item as described

Fantastic seller, very accommodating and patient. The item was shipped immediately from the UK, and arrived within five days here in Canada. The item was well packaged and was as described. It was a very good experience! 10/10!!
First time customer and I’m very pleased.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

This was my first time purchasing from The GlobalLuxCloset and I spent quite a while deliberating over my purchase. I found Sasha to be very responsive and she fully answered all my inquiries. Her level of communication and service is excellent. She accurately described condition of the bag. Delivery was prompt. The bag arrived beautifully packaged. Thank you Sasha!

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience! Highly recommend and will be using again! 🥰

Absolutely amazing bag and great experience with this company!
I Have been following this seller on instagram for a long time, and finally decided to give it a go. No regrets at all, will be getting another bag hopefully one day again! 100% authentic bag, amazing condition, exactly as described. Packaging was super cute and secure!
Many payment options available which is helpful too!
Sasha was amazing in sourcing the bag for me and reassuring me on the process and procedures of purchasing, as this was my first purchase from her. Definitely 5 stars!! 🥰 very pleased customer!

October 19, 2025
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience

I had an amazing experience purchasing my Chanel 25 Medium from Sasha at The Global Luxury Closet Ltd. From start to finish, everything was seamless — communication was clear, delivery was speedy, and the bag arrived in absolutely brand-new condition. The packaging was immaculate and thoughtfully done, and to top it off, there was even a little surprise gift inside! Sasha truly goes above and beyond to make the shopping experience special. Highly recommend her and The Global Luxury Closet for anyone looking for authentic luxury pieces and exceptional service!
Thank you 🙏

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Chanel Coco handle

I recently purchased a stunning Coco Handle Chanel bag from Global Luxury Closet Ltd, and I couldn’t be happier with my experience! The bag arrived in immaculate condition exactly as described, beautifully packaged, and with all the original accessories and authentication details.

The team at Global Luxury Closet Ltd were professional, responsive, and made the entire process smooth and enjoyable from start to finish. It’s clear they take pride in offering only genuine luxury pieces and exceptional customer service. Thanks for all your help Sasha x

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

10 bags deep 🙈🥂

Having worked with Sasha for nearly 3 years now I am on my 10th bag purchase from her. Each one has arrived completely as described and without any hassle. Each time more than 20 photos have been provided so I could inspect every inch of each bag. I honestly would never go past her when on the hunt for a bag. Thank you Sasha for all your hard work and professionalism; I would never have the bags I do without you

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous Buying Experience

Just purchased a fabulous Chanel 25 from this wonderful Company. Truly exceptional service. Sasha is amazing with great communication from start to finish. Highly recommend, expert Seller of Chanel.

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

Not professional

I reached out to consign a bag and received a quote, which I understood was a bit low given the current market. I politely declined but when I asked for a quote on a second item, I never received any response.

April 1, 2025
Unprompted review
The Global Luxury Closet Limited (Globalluxcloset) logo

Reply from The Global Luxury Closet Limited (Globalluxcloset)

Dear DC

I am so sorry to hear that you felt I was not professional because I failed to reply to you. I do not remember our interaction and if I failed to give you the quote for second item please kindly accept my sincere apology.

I am single handedly running globalluxcloset and as you mentioned the date of experience was 6 months ago which was a long while back. I am aware it is not an excuse but as I am also full time A&E consultant and this is my side business; as much as I try my best to answer all the enquiries, sometimes I may have failed to answer BUT NEVER be intentionally, please kindly accept my shortfall for this.

Please if you would like to reach out and ask something and I ever not answer again, please do not hesitate to give me another follow up message. I would endeavour to answer whenever I can. Thank you so much.

PS you have just supplied me with your information and I just looked back at my email and it was in spam mailbox, please accept my apology that I missed your email however I feel this is not justified such a bad review? I also have WhatsApp number 07888 95 99 65 and Instagram globalluxcloset which you can always contact me for normally instant replies and I would encourage to do so rather than emails which can be missed. Again please accept my apology.

Thank you very much.
Sasha

Rated 5 out of 5 stars

The best experience!

Sasha was absolutely amazing helping Me secure a dream bag! She was so helpful and patient with Me, her communication was brilliant. Always on hand to answer any questions and provided all the information I needed as well as sending Me lots of photos of the bag! The bag arrived today packaged beautifully like store fresh! I am over the moon and can’t wait to buy from Sasha again and I would definitely sell My bags with her also. So happy I came across her wonderful business!

Thank you Sasha! Xxx

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

21K Chanel Silver Glittery Unicorn 🦄

Sasha is absolutely amazing! I purchased a Unicorn Chanel Bag in immaculate condition. Sasha was so understanding and helpful with everything I needed. I have shopped a lot but her eye for detail, communication and her knowledge makes me want to shop with her again. Highly recommend her. Thank you Sasha for everything!

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

Consignment & Purchase

Just completed a consignment and purchase via Global luxury closet, this is my 5th purchase and 1st sale via Sasha and as previously everything went fabulously. I will always use Sasha to source/sell my items in the future. A very happy customer again 🥰

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Sasha has been extremely helpful. She had a wide selection to choose from and was always very responsive. From my initial enquiry, and even after delivery, she has promptly responded to my messages. She arrived postage the day I made payment and my bag arrived the next working day.
My bag was wrapped beautifully.
I will definitely be recommending her.

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Wow Beautiful Chanel CF Navy 💙

Super pleased with my Chanel Navy CF
Always a great experience to buy from Sacha
Incredibly honest so trustworthy would 200 % recommend
Wrapped so beautiful like buying from a store ♥️💙♥️

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Global Luxury Closet

Sasha was so professional, friendly and helpful during the purchase of my bag. I received numerous photos and advice during the process. The bag arrived very quickly, it was well packaged and I am extremely pleased with it. Already looking forward to my next purchase from Global Luxury Closet and recommend Sasha to anyone without hesitation.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Sasha at Global is an exemplary seller…

Sasha at Global is an exemplary seller . From enquiry to delivery of your purchase the communication is amazing . So many photos , lots of information - this allows you to make your purchase with confidence . I have just purchased my second Chanel from her , I love it and it was such an easy smooth transaction . I would 100% recommend and have done to friends who have also had seamless purchases . Thank you 🤩

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great Company

Have just purchased from this company, the bag arrived well packed and on time. It’s exactly as it was described and I love it! Throughout the transaction Sasha was friendly, responsive and professional and after asking her advice, I have now sent a bag to her to sell for me. Would absolutely use again!

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

100% trusted seller

Another fabulous purchase from Sasha.
The beautiful bag was exactly as described. There was confusion by the delivery service who misread the postcode but she was monitoring its journey until it arrived safely to me.
Completely trustworthy and genuine seller. The only issue is not buying another bag so soon.

August 23, 2025
Unprompted review

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