The Global Luxury Closet Limited (Globalluxcloset) Reviews 

410
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products and service, highlighting the staff's professionalism, helpfulness, and extensive knowledge, which makes interactions pleasant and trustworthy. The quality of items is frequently described as immaculate and exactly as described, often exceeding expectations with authentic and well-maintained pieces. Reviewers often commend the fast and secure delivery, with items arriving beautifully packaged and sometimes including thoughtful extras. The overall purchasing process is noted for being seamless, easy, and stress-free, leading to high satisfaction and frequent repeat business. Many express strong recommendations and eagerness for future purchases, appreciating the personalized attention and reliable service provided.

What people talk about most

Product

Customers consistently report positive experiences with the product, often highlighting its immaculate... See more

Staff

Reviewers mention positive feedback about staff, with many praising a staff member for their exceptional... See more

Quality

Users describe positive interactions with quality, consistently reporting that items arrive in immaculate... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and responsiveness.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting very quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sasha is a fantastic lady who runs this service at amazing costs while simultaneously working as an emergency room doctor; how she finds the energy is beyond me. I have been watching Sasha sell for... See more

Rated 5 out of 5 stars

I’ve just made my first purchase with Sasha at GLC and it definitely will not be my last! She made me feel safe and confident buying from her, shes kind and welcoming as well as remaining professional... See more

Rated 5 out of 5 stars

A very special (big) purchase for my 30th Birthday!! Birkin 25 in Chai GHW perfect condition as described. Seamless and very helpful from start to finish! Provided authentication and fast delivery.... See more

Rated 5 out of 5 stars

Just received my 5th bag from Sasha at global lux closet and she nailed it again ! Amazing experience so reassuring a delight to work with ! She can source anything and goes out of her way to please... See more


Company details

  1. Fashion Accessories Store
  2. Bag Shop
  3. Handbags Shop
  4. Second Hand Store

Written by the company

UK based online consignment store selling guaranteed authentic high end luxury items including bags, accessories, and shoes.


Contact info

4.9

Excellent

TrustScore 5 out of 5

410 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(410)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Couldn’t be happier

Just received my 5th bag from Sasha at global lux closet and she nailed it again ! Amazing experience so reassuring a delight to work with ! She can source anything and goes out of her way to please you ! She never makes you feel like you have to purchase but I will never buy a Chanel anywhere else ! Her prices are the best around and she pays for authenticity which takes any worry from the experience ❤️
Ps she always includes a little something else too eg an organiser, a base shaper, or clip to shorten chain but this time I got a cute turtle 🐢

August 15, 2025
Unprompted review
Rated 2 out of 5 stars

Good bags , bad management

She has good collection of preloved bags at good prices . Shame for her manners. She is quick to anger and pushy at times. If you ask her for a bag she assumes you will definitely going to buy , if you don’t , you are counted as a time waster . Never again , the market is full of resellers with better manners. Good luck to her business

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful seller

Wonderful seller! Bought many times. The last purchase was my birthday present! It’s is gorgeous in the most perfect condition! Reasonable prices in the current market and comparing with other sellers online! Also I was able to split my payments which was great. The item was shipped very quickly, also with a nice card. Thank you so much! Looking forward to shopping with you again!
J

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

I had a great experience buying my first pre-loved bag from Sasha, she was very responsive and shared a ton of extra photos I'd asked for.

The bag came very quickly and boxed well. I would definitely purchase again. Thank you Sasha!

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service

This is my 3rd purchase from (The Global Luxury Closet Ltd)
Perfect service every time.
Sasha is such lovely person, she sent me lots of pics and a vid of the bag. Just received today and once again it was beautifully packaged and quickly delivered.
Thank you, absolutely love my new bag ❤️😍

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Bag purchase

Just enquired about stocks available for a particular bag I had in mind and within few minutes, Sasha got me one and the bag was with me by the weekend.
This was in perfect condition and was easier than travelling/ purchasing a bag from store which isn’t there in my city.
Sasha also kept me updated thoroughly throughout the process and will definitely buy from her in the future again.

August 2, 2025
Unprompted review
Rated 5 out of 5 stars

This is my second purchase from Sasha…

This is my second purchase from Sasha and she ALWAYS goes above and beyond in packing and wrapping. Customer service is beyond this world. She inputted an insert and a little keychain. I was happy go lucky! Look no further, your bag personal shopper is here!!!

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Sasha is just brilliant

Sasha is just brilliant. I’ve now had 4 Chanel bags from her as well as some SLG pieces and I am just so happy with everything. She sources anything and is always so transparent with photos and is so knowledgeable. Couldn’t recommend her more!

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service All-Round!

This was my first time ordering with Sasha/Global Luxury Closet and it definitely won't be my last! From helping me place my order to giving me updates about shipping, and delivery, everything was seamless and stress free. Sasha was an absolute pleasure to work with, trust her completely!

My experience exceeded my expectations and was better than some of the luxury websites I used in the past. I HIGHLY recommend Sasha and Global Luxury Closet!

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

1st time to source but 4th purchase

This is my 1st time using Sasha to source a piece for me but my 4th purchase from her. I asked her for what I thought was the impossible as I couldn’t find this item anywhere. But Sasha found one brand new and a complete set. She is always on the other end of the phone answering any queries and is always so patient. I’m so happy with my new purchase and recommend her highly. Thank you for my new addition.

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

Finding the dream bag..

This is the third time purchasing from Global Luxury closet and dealing with Sasha. I was after a certain Chanel bag in a specific colour and have been trying Chanel stores to find one. After giving up I contacted Sasha for help in finding it for me. Not long after she located the bag and the process of purchasing was more than seamless. The photos from every centimetre of the bag was taken and sent to ensure I was happy with the condition. In addition Sasha communicated every step of the process from the initial photos, proof of purchase and estimated delivery dates. Once the bag had arrived, it was beautifully packaged, nothing was damaged and the bag came with a full set. Thanks again for finding my dream bag and ensuring I had an amazing experience.

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

Completely hasslefree and wonderful…

Completely hasslefree and wonderful buying experience from Sasha. Everything mentioned in description came nicely packed together with the bag. Trustworthy & one of the most decent priced place for Chanel.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Sasha was brilliant to deal with again

Sasha was brilliant to deal with again. She is very meticulous in her examination & description of bags and very willing to explain any queries & sends extra photos. I trust her completely and have no reservations recommending her. Now to save up again😂. Thank you Sasha.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional luxury site

Exceptional service in every way.
Sasha is very professional and friendly.
Have bought various bags and very pleased with the product. 100% as described.
Sasha goes above and beyond.
Highly recommend to anybody 👌

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

A fabulous buying experience from start…

A fabulous buying experience from start to finish . Sasha is so professional and knowledgable …. 100 % patient and her customer care and service is exemplary . I wouldn’t hesitate to recommend her and will definitely be buying from her again.

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

I have nothing but praise for Sasha @…

I have nothing but praise for Sasha @ Global Lux. I was very hesitant at first because I live in the USA and she lived in Britain but Sasha was very thorough with photos and videos of her product and was very trustworthy. Shew was very flexible with a payment plan. She was there to answer questions and all times of the day. She messages you when she is going to ship the bag, when it's shipped and when it's out for delivery. She was the only one to have my bag Chanel 21C. It was my dream bag and I am so grateful to have found it through her. I am getting a second bag and plan to get more from her in the near future. If you are skeptical or hesitant, please don't be. Global Lux can take care of all your needs! If she doesn't have the bag, she can source a wonderful condition purse of your dreams! Thank you for everything Sasha.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Trusted seller

Sasha is 100% trustworthy
Lovely lady very Informative lots of knowledge about bags colors sizes ect…
Keep you upto date with delivery’s ect
Wonderful service so happy with my purchases

May 20, 2025
Unprompted review

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