The Global Luxury Closet Limited (Globalluxcloset) Reviews 

410
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products and service, highlighting the staff's professionalism, helpfulness, and extensive knowledge, which makes interactions pleasant and trustworthy. The quality of items is frequently described as immaculate and exactly as described, often exceeding expectations with authentic and well-maintained pieces. Reviewers often commend the fast and secure delivery, with items arriving beautifully packaged and sometimes including thoughtful extras. The overall purchasing process is noted for being seamless, easy, and stress-free, leading to high satisfaction and frequent repeat business. Many express strong recommendations and eagerness for future purchases, appreciating the personalized attention and reliable service provided.

What people talk about most

Product

Customers consistently report positive experiences with the product, often highlighting its immaculate... See more

Staff

Reviewers mention positive feedback about staff, with many praising a staff member for their exceptional... See more

Quality

Users describe positive interactions with quality, consistently reporting that items arrive in immaculate... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and responsiveness.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting very quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sasha is a fantastic lady who runs this service at amazing costs while simultaneously working as an emergency room doctor; how she finds the energy is beyond me. I have been watching Sasha sell for... See more

Rated 5 out of 5 stars

I’ve just made my first purchase with Sasha at GLC and it definitely will not be my last! She made me feel safe and confident buying from her, shes kind and welcoming as well as remaining professional... See more

Rated 5 out of 5 stars

A very special (big) purchase for my 30th Birthday!! Birkin 25 in Chai GHW perfect condition as described. Seamless and very helpful from start to finish! Provided authentication and fast delivery.... See more

Rated 5 out of 5 stars

Just received my 5th bag from Sasha at global lux closet and she nailed it again ! Amazing experience so reassuring a delight to work with ! She can source anything and goes out of her way to please... See more


Company details

  1. Fashion Accessories Store
  2. Bag Shop
  3. Handbags Shop
  4. Second Hand Store

Written by the company

UK based online consignment store selling guaranteed authentic high end luxury items including bags, accessories, and shoes.


Contact info

4.9

Excellent

TrustScore 5 out of 5

410 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(410)

82 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sasa was very professional and always…

Sasa was very professional and always keep me up to date throughout the whole process. My bag sold so quick!. Always happy to do business with Sasa as she is very trustworthy and transparent. Highly recommended business.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

What can I say this lady is trustworthy…

What can I say this lady is trustworthy and has the best selection of
Chanel and high end designer bags at very reasonable prices! Bag was sensational better than expected if am
Honest would not shop elsewhere 10*
Highly recommended Thank you Nerys. X

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect in every way

Lovely seller, helpflul in every step of the process, so the lovely bag I ordered came safe and sound to Germany via DHL express. The bag is immaculate, as depicted and described. It came with proof of authenticity, receipt, original box, bow, camelia, dustbag etc. and was lovingly wrapped as it came directly from the original company. Thank you so much!

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

Transparent and trustworthy

I was looking to sell a Chanel bag but wasn’t sure how best to go about it and rediscovered Sasha (followed on Instagram for a while but never bought or sold). Everything went very smoothly and Sasha answered all my questions, and there were a good few! I’m very happy with the transaction and would 100% use Sasha again to sell.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent in every way

Sasha was an absolute pleasure to deal with. Answered all of my questions, explained how she worked and sent many pictures of my item before the sale was agreed. It was high value and so a specialist courier was arranged by Sasha and she kept me fully informed along the way. She even gifted me a liner for my new bag.
It can be scary buying consignment especially for high value items but you can have full faith in Sasha - thank you so much !!!

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

I bought my first Chanel bag from…

I bought my first Chanel bag from Sacha. She was a dream to deal with - very thorough and honest throughout the whole experience. I had many questions, all of which she answered promptly and fully and sent more photos or information when requested. I will not hesitate to purchase from Sacha again and highly recommend her

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

Chanel bag

I purchased a Chanel bag from Sasha, she is very responsive and will respond to any questions you may have with very detailed pictures. The bag was sent promptly and very well packaged, I am very happy with my purchase and will definitely buy from her again!

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

I just bought a Chanel 25 bag from…

I just bought a Chanel 25 bag from Sasha. This is one of many Chanel bags I have bought from Sasha over the years - vintage and “hot” new bags- and yet again the delivery was super fast, the communication wonderful and the bag is stunning and of exceptional quality. I couldn’t be happier yet again and will always buy my bags from Sasha if they are not available in the boutique.

April 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great Seller!

Great experience purchasing a Chanel bag! Everything was exactly as listed and it arrived beautifully packaged with all of the original packaging. Communication was great and the whole transaction felt very secure. I will definitely be purchasing again from this store in the future!

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

This is my second purchase from Global…

This is my second purchase from Global Lux Closet. The wonderful owner, Sasha is a dream to deal with. I’ve also sold a bag through her and every time it’s been a perfect transaction. The bags are EXACTLY as described. Sasha goes above and beyond to make sure she finds you your perfect bag, sending loads of photos and proof of authentication. When buying preloved, I wouldn’t go anywhere else!

March 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent and trustworthy seller

I’ve had an amazing experience with GLC. Sasha is extremely knowledgeable, very helpful and provides lots of information as well as photos and videos. Also she’s so lovely to deal with and is very honest and trustworthy which I appreciated and keeps you informed on every step including prompt shipping. Will look forward to using her services again in the future. Was very happy with the whole experience and love my purchase. I literally can’t fault her and will be recommending her to friends and family.
I also love the fact that she works for the NHS and does this as a hobby which is why she’s so honest and grounded.

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve just completed my 3rd purchase…

I’ve just completed my 3rd purchase from Sasha, x2 Chanel bags and Chanel earrings!
I can honestly say it’s one of the best, easiest shopping experiences. She is transparent, thorough and goes over and beyond! Being on maternity leave, she has gone the extra mile to make every purchase smooth.
Highly recommend for beautiful authentic items ! Thank you Sasha💕

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

I have an amazing experience with…

I have an amazing experience with Sasha, she is exceptional. She didn't let me feel any doubt of the whole transaction and prompt response to all my questions, she always assure me everything will be perfect, Thank you Sasha and more power to you!💖

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic seller

Fantastic seller has an amazing variety of handbags. Sasha is such a lovely person too which makes buying from her so stress free. She fully authenticates every item and I absolutely have no doubts on the authenticity of what she sells. I purchased a Chanel Mini in Caramel colour (which was very difficult to get hold of!). Condition was as advertised and price was great. Will definitely shop from GLC again.

February 23, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience. I bought a bag from the Global luxury closet and it was a fantastic experience. Sasha was very patient with answering all my questions and giving advice. I couldn’t decide between 2 bags and she sent me videos and pictures comparing the two bags to help me decide. The bag arrived in superb condition, like new. Beautifully packaged and arrived super quick. I will be definitely buying more bags from Sasha and I’m so grateful for all her help.

February 17, 2025
Unprompted review
Rated 5 out of 5 stars

Top notch service from start to finish

Top notch service from start to finish. I requested a very special and specific handbag and it was sourced so quickly. I even had options for me to choose from. Sasha took all my specifications into consideration. A family member personally collected the bag for me then it was sent off to Sasha who carefully inspects it herself with her knowledge and skill. The whole process was so efficient. I was even provided an authentication certificate with another company and a bag organiser as a surprise for my new piece. I love that it also includes a lifetime authenticity guarantee which many companies do not offer. I never had to worry for a second as everything was communicated with great detail. From sourcing, photos, packaging everything was flawless. I cannot thank her enough for this wonderful service she offers. Highly recommended.

February 17, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing seller

Amazing seller. Kind, open, and trustworthy. Will be working with her again!

February 16, 2025
Unprompted review
Rated 5 out of 5 stars

Superb experience

Superb experience. Sasha was extremely helpful and quick to reply to questions. Bag arrived this morning (the day after payment!) and was in as new condition. Beautifully wrapped too. Would not hesitate to recommend the Global Luxury Closet.

February 11, 2025
Unprompted review

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