Global Shopaholics LLC 

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See what reviewers are saying

Rated 5 out of 5 stars

I've always had a great exeperience with this company for many reasons They are attentive, the packages are always delivered on time, they make sure to have a good communication with the clients... See more

Rated 1 out of 5 stars

Global Shopaholics is attempting to extort a $150 ITN/EEI fee for my package, even though the total value is well under $2500. This is a direct violation of US export regulations (15 CFR 30.2). I have... See more

Rated 4 out of 5 stars

It's a small company, but I made two shipments of iPads from the United States to Spain and everything went without problems. Before using their services, I contacted support for a question and alth... See more

Rated 5 out of 5 stars

I have used US forwarders for years. I switched to Global as they offer shipping from Target. I have just received my first shipment and it arrived within the expected time frame, with all the appropr... See more

Company details

  1. Packaging Supply Store
  2. Business to Business Service

Written by the company

"A fresh perspective on Global Shopping and Package Forwarding." The easiest place to Shop in USA and Ship internationally to your Doorstep with the lowest international shipping rates.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Our service is now very bad

Our service is now very bad. You are no longer fulfilling the service time given by you. registering a package takes more than 2 days without counting the consolidation process which takes a week for the process.

February 27, 2025
Unprompted review
Global Shopaholics LLC logo

Reply from Global Shopaholics LLC

Dear Customer,
We are really sorry for the cause that you have faced. We tried to find out your issue but we couldn't see anything. Can you please share your issue in detail so then we can investigate further and fix that.
We really appreciate your patience and cooperation.

Rated 1 out of 5 stars

lost a shipment

December 25, 2023
Unprompted review
Global Shopaholics LLC logo

Reply from Global Shopaholics LLC

Dear Customer,
We sincerely apologize for the inconvenience and frustration you’ve experienced regarding your shipment. We deeply value our customers and strive to provide the best service possible.

To better assist you and resolve this issue, could you please share your email address or Suite Number (SN)? This will allow us to look into your case promptly and get in touch with you for further updates.

Rated 1 out of 5 stars

Bad Service

Maybe they used to work well, but now they have a terrible service. I don't recommend them. To give you an idea, preparing to send a package takes 15 days and the support is full of problems. They don't keep their word. If you're looking for a service, go to MYUS. They're expensive but they work much better.

November 27, 2024
Unprompted review
Global Shopaholics LLC logo

Reply from Global Shopaholics LLC

Dear Customer,

We sincerely apologize for any inconvenience you have experienced. After reviewing your last three shipments, We found that all were prepared within the standard timeline.

Please note that our preparation time is 12 to 24 working hours, and our team operates 8 hours per day. Additionally, weekends are not considered working days, so they are not included in the preparation timeframe.

If you have any specific concerns or issues you'd like us to address, please don’t hesitate to share them. We’re committed to improving your experience.

Rated 5 out of 5 stars

Excellent experience

I have used US forwarders for years. I switched to Global as they offer shipping from Target. I have just received my first shipment and it arrived within the expected time frame, with all the appropriate paperwork in good order. I have a already placed another shipment for delivery. I look forward to continuing good service. Yes shipping is quite expensive but that's the price you pay, if you want the goods.

December 17, 2024
Unprompted review
Rated 1 out of 5 stars

Arbitrarily charged my account with a…

Arbitrarily charged my account with a negative balance of USD 100,- because returning a package declined by customs costs (quote)a lot (end quote) according to their oh-so-helpful customer support.

I do not know if this qualifies as incredibly stupid, daring or actually constitutes a criminal act.

However, since the item in question had a value of USD 70 and cost USD 30 to ship I didn't even bother arguing with the braindead support representative and took my business elsewhere.

February 14, 2024
Unprompted review
Global Shopaholics LLC logo

Reply from Global Shopaholics LLC

We sincerely apologize for the inconvenience and frustration caused.
When a shipment arrives at customs, the shipper contacts the recipient for further instructions. The shipper attempts to reach out the customer, If they don't receive any answer from customer then the customs reject the shipment and the shipper charge a return fee. Please note that return shipping fees are generally higher than standard shipping costs.
Please share your details so then we can check your issue and update you accordingly.

Rated 1 out of 5 stars

What a horrendous company

What a horrendous company. They never followed up on my request for where my package was. Tried to contact them several times but to no avail. Please Do Not Use this company. They will rip you off

November 14, 2024
Unprompted review
Global Shopaholics LLC logo

Reply from Global Shopaholics LLC

Dear Customer, We are really sorry for the cause that you have experienced. We have investigated and never found your package. We requested you via email to share original invoices along with tracking link of your package so then we can check and update you accordingly.

Rated 1 out of 5 stars

The company never shipped my items and…

The company never shipped my items and never returned the money I sent them for the purchase. They showed me a fake picture of my purchase, as if it had arrived at their location, but I never recieved anything.Avoid this company at all cost!

December 22, 2023
Unprompted review
Global Shopaholics LLC logo

Reply from Global Shopaholics LLC

Dear Customer,

We sincerely apologize for the inconvenience you’ve experienced. We’ve attempted to locate your details using the name provided in your review but couldn't retrieve any information. Could you please share your SN or email address? This will help us reach out promptly and resolve the issue you’re facing.

Thank you for your cooperation.

Rated 1 out of 5 stars

Used to be great, but support is now trash

I have been a loyal and frequent customer since 2017, but have seen their support gradually decline to complete uselessness. They never made good on their promise to email you back even then, but at least the chat was helpful.

At this point I have been trying to have an issue resolved for over a year. A package was returned, for which they charged me $70 in customs, then never added this to my dashboard, despite repeated promises they would do something. Months upon months had gone by before I was even able to get hold of someone online, and every time they would either promise to email me back or just quit responding. I finally got an email chain going last week by replying to a wrongful message my account would be closed due to inactivity, but they are now bouncing my emails.

I hate to see one of my favorite services go down this road but I must warn against using these guys. It might work out, or you’ll be ripping your hair out for a freaking year to get help, to no avail.

Since writing this they have yet again promised to email me back, but of course they haven’t.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

faster delivery

faster delivery, lowest shipping rates and cooperative customers support team.
highly recommended

October 9, 2024
Unprompted review
Rated 1 out of 5 stars

Extremely terrible company

Extremely terrible company. I decided to give them a try and to my greatest horror, even the worst ever shipping company I've ever used fare way better than global shopaholics. My items to be shipped have been with them for over 1 month and they haven't made any effort at shipping them. With MyUS, my items got shipped within 24hrs of arrival at their facility. ANYONE WHO DESIRES PEACE OF MIND AND WHO WOULDN'T WANT TO LOSE THEIR PRECIOUS MONEY AND GOODS SHOULD AVOID GLOBAL SHOPAHOLICS. Looks more like a fraudulent company and a scam.

September 16, 2024
Unprompted review
Rated 5 out of 5 stars

A great company to use

It is really a great company with understanding whenever the customer complains. They attend to customers' request speedily. I will call again!

September 9, 2024
Unprompted review
Rated 1 out of 5 stars

I will close my account as soon as I…

I will close my account as soon as I get my items that are stuck in it:

1- Almost impossible to reach their customer service and when I was able to reach them they don’t help much
2- many orders marked as delivered on eBay and not showing in my storage
3- No ETA provided for orders preparation

August 16, 2024
Unprompted review
Global Shopaholics LLC logo

Reply from Global Shopaholics LLC

Dear Customer,
We're truly sorry for the issues you've encountered. Our team is actively trying to reach out to you via email. Please check your inbox and respond as soon as possible so we can assist you further. We appreciate your patience and are committed to resolving this matter.

Rated 4 out of 5 stars

I had two packages sent through Global…

I had two packages sent through Global Shopaholics and everything went smoothly, except for a small hiccup the second time when my package didn't show up in my storage on their site after two days. I reached out to Peter in live support, and he resolved it in under a minute. No complaints—great service!

July 3, 2024
Unprompted review
Rated 1 out of 5 stars

Can't delete my payment info or account

There is no way to completely delete my credit card on file, or delete my profile. I've been waiting for a human being in their chatbox for 20 minutes already. I've emailed them to tell them to delete my profile. No response. The whoel site is a scam.

July 25, 2024
Unprompted review
Global Shopaholics LLC logo

Reply from Global Shopaholics LLC

Dear Customer,

We sincerely apologize for the inconvenience you experienced. We addressed your request promptly when it came through the chat. Upon investigation, we found that your issue was resolved immediately. However, we were unable to inform you as the chat was ended on your end.

Thank you for bringing this to our attention, and we appreciate your understanding.

Rated 1 out of 5 stars

Stay away from Global Shopaholics!

June 20th is the date Global Shopaholics assumably shipped my Parcel and then it went downhill into Oblivion!
The parcel is nowhere to be found with no reply from their end in the recent couple of days, this is most frustrating and also infuriating. The last time i will be doing business with them, very bad experience.

July 20, 2024
Unprompted review
Global Shopaholics LLC logo

Reply from Global Shopaholics LLC

Dear Customer,

We sincerely apologize for the inconvenience you are experiencing. After a thorough investigation, we have found that the delay is due to the shipper you selected. This particular shipper typically requires more time for delivery. Rest assured, our team is in constant contact with the shipper and is actively working to expedite your shipment.

We want to assure you that there is no delay on our end, and we appreciate your understanding and patience in this matter.

Thank you for your understanding.

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