GloverPriest Solicitors Reviews 

736
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being attentive, professional, and efficient, often highlighting their hard work and expertise in making complex processes smooth and stress-free. The service provided is frequently described as excellent, with many appreciating the transparency, clear explanations, and constant updates throughout their transactions. Reviewers are particularly impressed with the quick response times and the ease of communication, noting that they rarely had to chase for information and felt well-informed. However, some customers also noted issues with communication, experiencing slow responses to emails, unanswered phone calls, and a lack of consistent updates. A few other people also felt that the contact process was not always straightforward, with some instances of conflicting information and a need for clients to actively chase for progress.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising their professionalism, efficiency, and... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction and... See more

Response time

Consumers generally express satisfaction with response times, highlighting that staff are often quick to... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's professionalism, clear... See more

Customer communications

Clients share ambiguous opinions on contact, with many reviewers expressing frustration with communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great Solicitors, super attentive and always respond in a timely manner. I have used glover priest 3 times now for conveyancing and they never disappoint. This time dealt with Sally and her team and h... See more

Company replied

Rated 5 out of 5 stars

Really delighted with the service provide by Glover Priest in purchasing my first property. Especially the work Sally Howes and Ellie Howes put in to make the purchase as stress free and positive as p... See more

Company replied

Rated 5 out of 5 stars

The team at Glover priest Wellingborough have been fantastic. I have used them 3 times now for a first house purchase, the subsequent sale of that house and purchase of the next one. They have always... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend using GloverPriest for conveyancing. We used them for the purchase of our first home and completed within 8 weeks. All the staff that worked on our case were incredibly effici... See more

Company replied


Company details

  1. Legal Services
  2. Conveyancer
  3. Divorce Lawyer
  4. Family Law Attorney
  5. Law Firm
  6. Lawyer

Written by the company

We have a long standing history since 1749, with our Tamworth branch being one of the oldest recorded law practices in the UK. Our outstanding solicitors are based in multiple offices covering The Midlands area - both geographically and in legal expertise! We sit on all major lending panels delivering a high Quality service. All of our lawyers have a wealth of Experience in dealing with matters from start to finish and every client is valued. Affordable services are the backbone of our company, with transparent fees set out. Residential Property Conveyancing | Commercial Property & Leasing | Family & Divorce | Litigation | Employment | Wills | Probate | Trusts


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

736 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(736)

108 reviews in the last 12 months

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Rated 5 out of 5 stars

House purchase

Excellent service from start to finish on our purchase of our House..
Highly recommend

November 21, 2024
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review Andy. We appreciate the positive feedback you have given us, best of luck with the new house and we look forward to working with you in the future.

Rated 3 out of 5 stars

Missed key enquiries that should have been raised

Glover Priest appeared to be good through out the transaction for the purchase of our first home.

However, we are now selling out property and it has become apparent that they failed to raise a lot of enquiries which is now costing us money to rectify. I appreciate that some things can be missed but they are not cheap and I expected the job to be done well and correctly. Very disappointed.

September 19, 2024
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your review Juste. I am pleased to see your initial purchase went through without any issues. I am sorry that you feel that the team failed to raise certain enquires, our legal team raise enquires that relate to the property and the information provided at the time of the transaction and against the current best practices.

Rated 5 out of 5 stars

Highly recommend - Professional team

Another successful completion with Stephen Johnson! Having worked with Stephen in the past, I had no hesitation in returning, and once again, it was the right decision. Stephen, along with Nadine Gill and Paige Steven, provided clear and detailed explanations, responded promptly to all my queries, and maintained constant communication throughout the entire process. Their professionalism and dedication ensured a smooth purchase, allowing us to complete just in time to avoid the stamp duty changes.

Overall, we were extremely pleased with the service and would highly recommend them anytime. Thank you for all your help—I’ll definitely be back again!

March 28, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your wonderful feedback, Keem! We're so happy to hear that Stephen, Nadine and Paige made your transaction a smooth and positive experience. It’s great to know that everything went seamlessly for you. We truly appreciate your trust in us and would be more than happy to assist you again in the future.

Rated 5 out of 5 stars

First time buyers

As first time buyers, the team at Glover Priest in Wellingborough were really patient and understanding, happy to answer any questions and made the whole process painless and simple. Thanks especially to Elizabeth and Nadine! Always at the end of the phone or email, and responded quickly to any queries we had. It was so good to finally get the keys to our first home in our hands!

March 28, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you, Kirsty. We're thrilled to hear you're happy with the service Elizabeth and Nadine. We truly appreciate your recommendation, all the very best with your new home.

Rated 5 out of 5 stars

Complex house purchase

Stephen, Nadine and Paige at Glover Priest Solicitors were the conveyacing team for the purchase of a property via a Will Trust.
I found the team to be professional, efficient, proactive, communicative and knowledgeable. They made what could have been very complicated, extremely easy to navigate and brought the purchase in earlier than expected. I would highly recommend them to anyone moving house and in need of excellent conveyancing services.

March 27, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your wonderful feedback, Tracy! We're so glad to hear that Stephen, Nadine and Paige kept you well-informed and provided clear, professional communication throughout the process. We truly appreciate your recommendation and would be happy to assist you again in the future!

Rated 5 out of 5 stars

Thanks to Charlotte and the team

Charlotte and the team we worked with were great. They were friendly, always quick to respond and very helpful at all points along the way. Many thanks!

March 27, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you, Peter, for your fantastic review! We're delighted to hear that Charlotte provided a friendly and responsive service throughout. Your recommendation means a lot, and we truly appreciate it!

Rated 5 out of 5 stars

What can I say...

The experience I have had with Elizabeth and her team (Nadine and Amanda) at Glover Priest has been second to none! We tasked them with the impossible of helping us complete prior to the stamp duty deadline and gave them 7 short weeks to achieve the unthinkable. Not only did they help us achieve this, but they did it in such a manner I have NEVER experienced with solicitors. As an ex-estate agent of 15 years, I have had my fair dealings with conveyancers and legal firms but these ladies have been fantastic from start to finish. Kept totally in the loop from start to finish, things were done when they said they were going to be done and properly. No corners cut and thorough despite the pressing time frame. I have already passed out their details amongst my agency contacts and will continue to do so. They are by no means the cheapest firm on the market (although they are competitive) but the adage 'you get what you pay for' certainly rings true here!

Thank you for all your hard work!

March 26, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Hi Abby. Thank you for your wonderful feedback! We're delighted to hear that Elizabeth, Nadine and Amanda provided such a positive experience. We’ll be sure to pass on your kind words to the team. Wishing you all the best!

Rated 5 out of 5 stars

Conveyancing team

We found Stephen Johnson and the wider conveyancing team great to work with, very attentive, efficient and thorough. They were very good at explaining the issues in layman’s terms and helping to find pragmatic solutions. We wouldn’t hesitate to use you again in the future.

March 19, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you, Adam! We're pleased to hear that Stephen and the team made such a positive impact on your conveyancing experience. Your kind words about his responsiveness and support mean a lot. We appreciate your feedback!

Rated 5 out of 5 stars

Best solicitors I’ve ever used for a…

Best solicitors I’ve ever used for a house move. Always answers your calls, replies to emails very quickly and Stephen did everything in his power to resolve any hiccups that came up. 100% recommend.

March 20, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your kind words, Emma. We're thrilled to hear that Stephen was always on hand when you needed him and resolved any issues. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Exceptional Support Through a Challenging Time

I recently went through a divorce, and I could not have asked for better support than what I received from Salvia Akram and Cathy Jones. From the very beginning, they treated my case with sensitivity, professionalism, and a level of understanding that was truly comforting during such a challenging time.

Salvia's and Cathy's attention to detail and strategic guidance made the entire process much smoother than I ever anticipated. They were always available to answer my questions and provided reassurance every step of the way. Their dedication and expertise led to a successful resolution, and I am incredibly grateful for their support.

Thank you, Salvia and Cathy, for your outstanding service and for going above and beyond to help me move forward with confidence. I highly recommend their services to anyone seeking legal assistance.

March 25, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your fantastic feedback Stuart. We're glad Salvia and Cathy supported you through such challenging times ensuring the process was as smooth as possible and keeping you reassured throughout. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Effective, competent, friendly

Conveyancing solicitor Stephen Johnson and his team (Nadine and Paige) were professional but with a human touch. Totally competent and timely in managing the process, exhibiting good communication skills (quick to inform, explain), easy to contact when questions arose. Plus friendly. Knowing this team were not just providing a service but also supporting me made a lot of difference. I wish I could award 10 stars

March 24, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your kind words, Ingrid! We're delighted to hear that Stephen and the team provided such a smooth and friendly service. Your recommendation means a lot to us.

Rated 5 out of 5 stars

Stephen Johnson

Stephen Johnson, Nadine and Paige at Glover Priest Solicitors in Lichfield were excellent in the work they did to complete our house purchase in a short time. They are very professional and their communication is first class, keeping you informed at every stage of the process. It is only when you have used an average Solicitors that you appreciate how hard Stephen, Nadine and Paige are working for you . I would not hesitate to recommend them.

March 20, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your feedback Paul. We're glad Stephen could guide you through the process and answer all your questions. Best of luck in your new home!

Rated 5 out of 5 stars

Stephen has been very thorough…

Stephen has been very thorough throughout the process and has been persistent in chasing up the other parties. Nothing has been too much trouble!

March 17, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your wonderful feedback, Adam. We're thrilled to hear that Stephen and the team provided a through service throughout your transaction. Your recommendation means a lot to us, and we’re glad we could guide you smoothly through the process.

Rated 5 out of 5 stars

Sale completed

Glover Priest always returned my calls and emails.
Kept me up to date on the progress of the sale.
The staff always helpful.
Amina the legal Assistant was so polite and helpful she is a great asset to your Company.
So thankyou Glover Priest.

March 14, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your fantastic review, Stephen! We're so glad Amina and the team were always on hand and polite. Your kind words and recommendation mean a lot to us!

Rated 5 out of 5 stars

Great Service

Just used GloverPriest to do the conveyancing to sell my house. I found Sally and Amina very responsive and helpful in keeping me informed on the whole process. Very pleased with the service and would definitely recommend.

March 13, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for taking the time to leave your review! We're glad to hear your house sale was smooth and hassle-free. We appreciate your recommendation for Sally and Amina and are pleased we could provide a positive experience!

Rated 5 out of 5 stars

Excellent service from all members of…

Excellent service from all members of the team. Polite and friendly and very professional.

March 7, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your wonderful feedback, Jason! We're so pleased to hear that the team provided you with such polite and professional service.

Rated 4 out of 5 stars

Definitely use them again

Everyone was helpful, accessible and were happy to discuss anything I was unsure of. My solicitor Rhys was great,and talked to me as jargon free as possible. One small miscommunication towards the end of my house sale/purchase, but kept me in the loop at all times. Would use again,definitely

March 7, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your kind words, Lorraine. We're glad to hear that you found Rhys's communication clear and kept you in the loop throughout. We look forward to working with you in the future.

Rated 5 out of 5 stars

Friendly and Professional

I first accompanied my mother when she had an appointment to see Roanna who helped her update her will, after the death of my father.
I was very impressed with how professional yet friendly and empathetic she was throughout the whole appointment, so much so that myself and my husband have appointed her to do our wills’, We have in turn recommend her to another family member.
I would recommend without hesitation Glover and Priest Solicitors Kings Heath Roanna specifically. ⭐️⭐️⭐️⭐️⭐️

February 27, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your wonderful feedback! We're so pleased to hear that Roanna provided a professional, and friendly approach throughout you mothers Will. We truly appreciate your recommendation!

Rated 1 out of 5 stars

Dishonest, Incompetent & Caused My Mum Serious Stress

Glover Priest are my mum’s solicitors during her house sale & purchase, and their dishonesty and mishandling of the case have caused her unbelievable stress—so much so that it has began to impact her health.

From the start, they have been unreliable, evasive, and completely unprofessional. Key documents were mishandled, promises were made and broken, and we were repeatedly misled about progress. My mum had to chase them constantly, only to be ignored or given excuses. Important deadlines were missed with no explanation, and their incompetence turned what should have been a straightforward sale & purchase into a nightmare.

Their complete lack of care or accountability has made an already stressful situation far worse. No one should have to go through this, especially not someone who put their trust in professionals to handle such an important matter. I strongly advise avoiding them at all costs.

If you do make the mistake of choosing these to represent you let's hope you do not get assigned Stephanie like my mother has.

February 26, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you Mark for taking the time to leave your review. You are not our client and are in fact on the opposite side of the transaction and I can confirm that several points made in your review are not factual.

Rated 5 out of 5 stars

Excellent understanding of customers…

Excellent understanding of customers needs and requirements.
Worked very well in all aspects from start to finish.
Everything was dealt with efficiently and professionally and well before the due date.
Would highly recommend.

January 30, 2025
Unprompted review
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Reply from GloverPriest Solicitors

Thank you for your wonderful review, Onkar! We're delighted that the team exceeded your expectations and handled your matter with professionalism and efficiency. We truly appreciate your recommendation!

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