GLS Denmark Reviews 

1,983,610
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

I am extremely happy with both GLS and vidaXL! The delivery was fast and smooth, and my suitcases from vidaXL are absolutely beautiful and of great quality. Everything arrived safely and exactly as ex... See more

Rated 5 out of 5 stars

Ordered an item on Wednesday afternoon to online shop, sent in the end of day, received on Thursday noon.

Rated 2 out of 5 stars

It was supposed to deliver at home address , It showed up “can’t be delivered” , and after few hours it delivered to little bit far (25 mints by walk)from home address . It’s not fair.

Company replied

Rated 5 out of 5 stars

Perfect delivery at a pakkeshop of my choice, as the delivery of choice, when paying for the item. Every shipper should have this option, always.

Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Shipping and Mailing Service
  4. Shipping Service

About GLS Denmark

Written by the company

Det, du sender og modtager, betyder noget. Det véd vi hos GLS. Og er det vigtigt for dig, er det vigtigt for os.

Vi har mere end 1200 GLS-biler og 1.750 pakkeshops, så vi altid er tæt på dig. Vi leverer, hvor det passer dig bedst, og sørger for, din pakke kommer hurtigt og sikkert frem. Er du ikke hjemme, tager vi den med til din lokale PakkeShop, eller du kan give os fuldmagt til at lægge den et aftalt sted på adressen.

Du kan altid følge dine pakker via Track&Trace, som du finder her: http://bit.ly/findpakke

Du kan også følge dine pakker via GLS-appen, der giver dig det fulde overblik over dine pakker: Download den her: https://link.gls.dk/glsappen

Contact info

GLS-appen gør dit liv lidt nemmere

Med GLS-appen har du altid det fulde overblik over dine pakker.

4.6

Excellent

TrustScore 4.5 out of 5

2M reviews

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4.6

All reviews

(1,983,610)

313,377 reviews in the last 12 months

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Rated 4 out of 5 stars

Clarify

It would be better if you write that the customer FIRST need to write the last four digits of the package number, and AFTER that is the "hentecode", Fortunately it was employee from Brugsen there and he helped me.

July 28, 2026
Rated 1 out of 5 stars

soooo slow

little to no updates, takes forever.

July 28, 2026
GLS Denmark logo

Reply from GLS Denmark

Hi Erica

Thank you for reaching out 💙

I have looked into the delivery of your parcel 📦

I can see that we receive the parcel from your sender 27/7 and we deliver the parcel 28/7.


If your sender has informed you of a different delivery time I understand your confusion.

This is also why you have not received any updates until we receive the parcel.


For further information you need to contact your sender.

I wish you a nice day ☀️

Best regards
Christian A - Customer Service

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