Absolutely outstanding service from Steven and his team, Steven and Rebecca McDonald have went above and beyond fighting our wee corner.. They take over so I do not even have to contact the party who... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great service, always follow up with a polite service. Have used them on more than one occasion and will continue to stay in touch in case we require their services again. Would recommend, to take awa... See more
Company replied
We have used Glenwood for about a year now and have had a fantastic experience. Not only with debt recovery which they have been fantastic with and helped settle some very old debt. Their credit check... See more
Company replied
Have dealt with Glenwood for many years and would never consider going anywhere else for debt recovery. Have always been able to get advice & help from the staff there when needed. They're professiona... See more
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Company details
Written by the company
We are the UK's leading construction debt recovery and dispute resolution firm offering ‘no win no fee’ debt collection services all over the UK and Ireland. Our mission is to provide approachable, transparent, and effective debt recovery services to the construction sector, strengthening our clients' financial resilience while fostering long-lasting relationships.
Contact info
9000 Academy Business Park, G51 1PR, Glasgow, United Kingdom
- +44141 465 9016
- contact@glwood.co.uk
- glwood.co.uk
4.7
Excellent
65 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Responsive and efficient
First impressions of Glenwood at initial call was very impressive and it's obvious they take their business seriously with professionalism and more important, great results. They appear to be super responsive, efficient and friendly and we are looking forward to partnering with them for a long time yet.
September 13, 2024
Unprompted review
Reply from Glenwood Debt Recovery
We really appreciate your kind feedback! It's fantastic to hear that you're happy with our service. We're committed to maintaining this level of satisfaction and are always here to help!
No action debt recovery
Instructed this company to recover the debt. Gave them all the facts from the outset. When we chased them as heard we'd heard nothing and challenged this, apparently they don't work like this and won't be spoken to in that manner, so they closed the case without due notice until I chased again!
December 6, 2023
Unprompted review
Reply from Glenwood Debt Recovery
Thank you for sharing your feedback with us. We are sorry to hear that your experience with Glenwood did not meet your expectations.
In situations like yours, it is sometimes the case that, after thorough evaluation, we find certain debts are not viable to pursue. These decisions are made carefully, considering various factors to ensure we act in the best interest of our clients. We understand this can be disappointing when the outcome is not as hoped for.
We appreciate your input as it is crucial for our ongoing commitment to improve our services and communication. If there's anything further you wish to discuss or if you have any other concerns, please do not hesitate to contact us at contact@glwood.co.uk. We are here to listen and to address any issues you may have.
Thanks,
Steven Murray, Sales Director
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