GMG watches Ltd Reviews 

225
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

You should buy from GMG. They are honest, kind, and you will never regret choosing GMG. When you are spending your hard earned then you need to trust who you deal with. You CAN trust GMG - I wont ev... See more

Rated 5 out of 5 stars

Spoke to Zach on Saturday about helping me find a watch within my budget. He gave me so many options and explained different models for me. come today, 48 hours later I have a dream watch in immaculat... See more

Rated 1 out of 5 stars

Abysmal customer service and almost certainly a scam set up, could smell the owner’s blatant lies as he was waffling on the phone all day. Most of their negative reviews on various platforms get a res... See more

Company replied

Rated 5 out of 5 stars

I messaged Lee about a gold Daytona I saw on instagram which had actually just been sold… however Lee sourced another brand new 2022 the same day, we agreed a price and exchange for two pieces I had... See more

Company details

  1. Watch Store

Written by the company

We buy and sell luxury watches. We focus primarily on Rolex, Cartier, Patek, AP, Hublot, Franck Muller watches, however, we will be happy to quote for many other brands


Contact info

4.2

Great

TrustScore 4 out of 5

225 reviews

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4.2

All reviews

(225)

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Rated 5 out of 5 stars

gold Daytona

I messaged Lee about a gold Daytona I saw on instagram which had actually just been sold… however Lee sourced another brand new 2022 the same day, we agreed a price and exchange for two pieces I had to trade in.
the following week I met Zack at their office in London to pick up my new watch (very safe and secure)
Top guys and top service, would not hesitate to use again

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

Great Service

I contacted Lee from GMG, looking to source a discontinued Rolex I had been trying to source myself for a long time without any luck. Within a few days Lee had sourced the exact watch I was looking for and arranged for it to be shipped to Hong Kong. Great service and I would definitely recommend and use them again!

May 31, 2022
Unprompted review
Rated 5 out of 5 stars

Can’t fault them..

I saw a watch I wanted on Chrono24 and decided to make direct contact to ask some questions.
Turned out the watch had just sold but Lee sorted me out with a slightly more recent one for exactly the same money…paid a deposit..collected at my convenience.
Great service would highly recommend!!

May 21, 2022
Unprompted review
Rated 5 out of 5 stars

Great company

Having only ever bought and sold my Rolex’s from one dealer in the past, I was naturally cautious about selling to a new dealer.
However the whole process with GMG Watches was extremely friendly, fair and professional and would recommend them to anyone buying or selling a watch.

Thanks again for making this process nice ans easy.

April 29, 2022
Unprompted review
Rated 1 out of 5 stars

Beware

Made contact with this company to buy a Rolex offered to pay a deposit for the watch and they said don't worry, if you want the watch just pay the full amount in the showroom. Made an appointment and travelled to Liverpool the next day. On my arrival they had sold the watch.

February 24, 2022
Unprompted review
GMG watches Ltd logo

Reply from GMG watches Ltd

Hi Sean thank you for your review.


I can confirm you made an enquiry to view the watch via Chrono24 on Monday. A batman 116710BLNR. One of the hottest watches in the market.

You asked if you could view the watch on Friday. You also asked if you could pay a deposit.

Chrono24 do not allow deposits and they do not encourage face to face viewings without purchase commitment via their web site.

Whilst we are happy for any perspective client to visit us at our boutique in Liverpool or London we cannot hold a watch without a deposit or full payment. Certainly not based on an enquiry and promise to view.

I can confirm you did not travel view the watch the next day. As you enquired on Monday and arranged to view on Friday.

Thursday evening another client took the decisive action to buy before viewing and paid for the watch.
As the saying goes ‘you snooze you lose’
It’s as simple as that.

Whilst we appreciate you enquiring about the watch and showing willing to come and view the watch we cannot legislate for watches selling so promptly in the current market.

Chrono24 encourages perspective customers to buy now and offer a buyer protection that the watch being received is exactly as described and pictured. All our watches have approximately 9 photographs available on each and a video of the watch is available at request.

We’re happy to source any watch for you at any time and always happy to help but commitment is often required.

We wish you the best of luck in your search for a new watch.

Thanks for your review.

Rated 5 out of 5 stars

Rolex submariner

Great service. Lee very helpful and had watch on my wrist within 2 days. Could not recommend enough. Will definitely buy from GMG again.

November 15, 2021
Unprompted review
Rated 5 out of 5 stars

Omega seamaster

Saw the watch on Instagram being a GMG follower, made the call spoke to Lee, paid the invoice, within 24 hours it was on my wrist, great to deal with, will be a buyer again.

October 2, 2021
Unprompted review
Rated 5 out of 5 stars

Daytona delivered quickly at good price

GMG found a Daytona ‘panda’ - unworn at good price within 2 days of me contacting them. Met up in Hatton Garden at my convenience. Great service all round. Very fair, open and businesslike. Would definitely use them again.

September 29, 2021
Unprompted review
Rated 5 out of 5 stars

Selling Rolex to GMG

Sold my Rolex to GMG and despite me having a busy schedule they made plans to accommodate me to make thing work.
Payment was immediate and will definitely be happy to do business with them in the future

September 19, 2021
Unprompted review
Rated 5 out of 5 stars

Great selection and service 5* to team GMG

Great selection, great prices and awesome service from Lee and the team, came to have a look at a brand new two tone Daytona in Liverpool, left a small deposit and picked up a week later in London, really happy with the watch and service received, will not hesitate to use and recommend them in the future !

July 20, 2021
Unprompted review

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