Absolutely zero response to help request. I tried to change my password but it won't let me. Just says some details could not be updated. No help or information as to what the issue is. Tried to con... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I still haven't resolved my problem. Having been scammed I have been instructed to change my email password as a matter of urgency. Unfortunately no matter how hard or how often I try, their websi... See more
GMX kindly delete your account after 6 months if you don't log into it, so if after 6 months of inactivity you forget your password on a site associated with that account, you won't be able to send th... See more
used for years but then my inbox was emptied all emails were lost contacted gmx but they are useless, no support and now another problem, it does not let me log in, says my password is incorre... See more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
G M X is a great email provider.5 stars from me!.
G M X is a great email provider it beats Yahoo, Outlook, Proton mail and the rest.
Easy to set up and use
Brilliant
Brilliant , very reliable and fast emailing system , no spam
Great server
I have been with Gmx for the last 5 years or so, I can. Only say have had no problems what so ever, I-am so glad I chose GMX it serves our purpose perfectly my wife recently joined also availability of chosen Webb address makes this an easy choice.
Great service can ask no more ?
Great
"Great" because: very reliable, sleek, rather good on privacy and transparency (German company) - and free; I am also happy with the spam filtering, which matters for my peace of mind.
Not "excellent" because: not as many options as Gmail when it comes to label and classify emails; I do not really like to have adverts about football news on the login page. I get a reminder every time I do not properly log out (although I know what I am doing in these cases).
Easy to setup easy to use and it's free
Good email provider
really good for emails
I have been using this email provider…
I have been using this email provider for some time and have had no issues at all and have used it from all over Europe
Ridiculous company
Ridiculous company, used to be quite good, but now failing on a monthly basis for a variety of reasons.
Latest is, wouldn't let me send emails today
I complained
They have now blocked my account, giving no reason & no option to get it sorted out. Just referred to their T&Cs
Don't use, go elsewhere
I wonder how I get me data back?
Horrible Email Provider.
Horrible Email Provider.
This company will allow you to register but will then disable your email address once you begin using it.
You will simply not be able to login or reset your password.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






