Go Smart Repair Reviews 

1,849
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 472 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the technicians for their professionalism, friendly demeanor, and excellent communication regarding arrival times and processes. The quality of the repair work is frequently highlighted, with many noting that their vehicles look "like new" or even "better than new" after the service. People appreciate the efficiency, thoroughness, and attention to detail shown by the staff, often exceeding expectations with flawless results. No significant repeated minority sentiment was identified across multiple distinct reviews to be included in this summary.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising technicians for their... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, efficiency, and... See more

Quality

Customers consistently report high satisfaction with the quality of work, often describing repairs as... See more

Product

Clients share positive opinions on the product, with many impressed by the end result, stating that damage is... See more

Customer service

People report positive experiences with customer service, highlighting helpful, courteous, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mick came this morning to do some repairs on my wife's audi A6. Thanks to the Cambridge County Clowcil her wheels were Trashed. Mick done an excellent repair as before he'd been to us and I'm No D... See more

Rated 5 out of 5 stars

Rhys kept us updated on his arrival to do our wheel repair. On arrival we told him we'd put a claim in for another wheel repair which had not at the time been authorised. He asked for a few deta... See more

Rated 5 out of 5 stars

Michael came to do 2 wheels for me today, he was excellent and did an oustanding, careful job despite the 30+ degree heat and blazing sun. He phoned the night before to confirm arrival al time, arriv... See more

Rated 5 out of 5 stars

Absolutely gobsmacked by how good Grant Hart did on this 'repair' this morning; I'm a really fussy git and I honestly wouldn't know that there had ever been any damage - it's as good as new, and was... See more


Company details

  1. Car Repair and Maintenance
  2. Auto Body Shop

Written by the company

Go Smart Repair is a mobile insurance approved repair specialists. Working with nationwide smart repair insurance policy providers we offer their customers a fast, friendly and efficient service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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5.0

All reviews

(1,849)

467 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mick Shelly

Mick Shelly, arrived on time and was very friendly and professional. He told me exactly what he was going to do and how long he would be. The finish was perfect and looks great.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent alloy repair

Mick Shelly was excellent, very pleased with the alloy repair he did for us, looks like new. On time, friendly, would highly recommend.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic repair work.

This is the second time I’ve used mick to repair marks and scratches and he always does a fantastic job. Really polite, friendly and professional.
Paint or alloys, mick has put everything back to new.
He always calls beforehand to make sure I’m at home and if not is happy to rearrange.
I couldn’t recommend highly enough.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service!

Had a phone call to have repair done earlier which was very handy!

Grant Hart who carried out the repair was absolutely amazing and done an absolutely fantastic job, cannot thank him enough!

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

DENT REPAIR

Dent repair was expertly resolved by Rhys, who arrived on-time and completed the job to a high standard. From advising the issue to completing the job was done within a week which was very good.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Recommend !

Mick carried out a smart repair on my Mini bumper and did a fantastic job. He arrived right on time and the quality of the work was excellent. Highly recommend!

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Appointment brought forward.

Smart Repair had a cancellation so phoned and brought our appointment forward by over 2 weeks which was much more convenient. Grant Hart was very efficient, quickly finding a further small scratch, both areas of damage dealt with at the same time. So polite and very professional, a credit to Smart Repair. Very pleased with the repair.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Used this service to repair paintwork…

Used this service to repair paintwork on a wheel and some light scratches on the door. From start to finish the service was excellent. Lee who carried out the repair was outstanding in both the quality of repairs and communication. Thank you

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

SCRATCH REPAIRS

Mikey Ould of insurance approved smart repair did an excellent job of removing scratches to my car. Can’t rate him highly enough.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great job. Thank you

Excellent service from booking to actually doing the repairs.
Special thanks to Mick Shelly who was very polite and professional and did an excellent job.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Mick Kelly

Mick Kelly, arrived on time. Very friendly, did a fabulous job. Extremely happy with the result and service. Would recommend to anyone needing a damaged repair on car bodywork.

March 4, 2026
Unprompted review

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