Michael came to do 2 wheels for me today, he was excellent and did an oustanding, careful job despite the 30+ degree heat and blazing sun. He phoned the night before to confirm arrival al time, arriv... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Go Smart Repair is a mobile insurance approved repair specialists. Working with nationwide smart repair insurance policy providers we offer their customers a fast, friendly and efficient service.
Contact info
United Kingdom
- go-smartrepair.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Service
Just want to thank Mick for a great service once again.
Great customer care experience and would highly recommend you.
Thank you
Very professional arrived at the agreed…
Very professional arrived at the agreed time finished the job in good time and made a finish like new.
Fantastic service on my Bentley by…
Fantastic service on my Bentley by Grant.
Had 3 scuffs and a minor paint job
Had 3 scuffs and a minor paint job, Rhys from Go Smart contacted me the night before my appointment. On the day he came had a look at the repairs and cracked on with them. He was polite,friendly and completed the repairs to point you would not notice them. Great job would recommend them to anyone
Great service!
Prompt booking and good communication prior to visit.
Mick was excellent and got the job done with a very pleasant manner.
Top class job on my brand new X5 which…
Top class job on my brand new X5 which some idiot scraped in car park and left without a note.
Professional service in all ways.
Great Work
First rate colour match and finish. Technician arrived promptly having rung me before to check the date and time. Clearly an expert car body worker who knew what he was doing.
Great
Had insurance cover for damage where someone had opened their door into the rear door and the whole panel needed work. Easy to arrange - notification the day before to confirm ETA. Rhys the technician was great: explained what he was doing and did a first class job. Excellent/ Gwych
Grant was friendly & efficent & did a…
Grant was friendly & efficent & did a great job.
Great job and arrived on time
Great job from Mick shelly. Would highly recommend. Friendly and professional
Mick is very nice person and done…
Mick is very nice person and done really good job on my car, it was really good experience
What a lovely guy Grant was
What a lovely guy Grant was. Very pleasant and friendly. Fab communication with regards to organising times of the appointment Am really happy with the work he did to my car. 😊
The car had a small scrape whilst in a…
The car had a small scrape whilst in a car park. Insurance cover applied and sent Rhys Wake from Smart Repair to complete the job. Efficient, prompt and cleared up after the job was over. Excellent gentleman polite and nice attitude. Car looks like new again Thank You Maria Saunders
Mick was great and very knowledgable
Mick was great and very knowledgable.
Super service and results.
Mick Shelly
Mick Shelly, arrived on time and was very friendly and professional. He told me exactly what he was going to do and how long he would be. The finish was perfect and looks great.
Excellent alloy repair
Mick Shelly was excellent, very pleased with the alloy repair he did for us, looks like new. On time, friendly, would highly recommend.
Excellent service from experienced technician
Mick Shelly was our technician on the day and he was very professional, humble, polite and went out of his way to give us the best advice in addition to the completed repair jobs.
Highly recommended!
Car Rear Quarter Scuff Repair
Reliable and on time for appointment. Excellent job, car looks like new. Would use again.
Fantastic repair work.
This is the second time I’ve used mick to repair marks and scratches and he always does a fantastic job. Really polite, friendly and professional.
Paint or alloys, mick has put everything back to new.
He always calls beforehand to make sure I’m at home and if not is happy to rearrange.
I couldn’t recommend highly enough.
Amazing service!
Had a phone call to have repair done earlier which was very handy!
Grant Hart who carried out the repair was absolutely amazing and done an absolutely fantastic job, cannot thank him enough!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








