Go&Grow Reviews 7,886

Very fast in adding or taking money out of your account.It's almost like a normal bank account,only I make +10% return on it.Only disadvantage is, they charge 1 euro whitdrawal costs.So you shouldn't do it too often.I use it as a savings account.

you now what happened. After almost an hour of confirming my bank account, I still don't see MY MONEY.
What do I have to do to see my money

Not trustworthy
to avoid. Account opening very complicated

I have my Bondora Go & Growth account for over five years now with regular investments into my account. I went through the full KYC process when opening the account and a second time in between.

Yesterday I tried to withdrawal my funds from my account and this is when they asked for a "source of funds".

From my perspective and understanding this is not the right time to do so, they could have done it during the account opening process or latest when investing the money. And as I understand the legal framework they are neither obliged nor even authorised to ask for that - especially as it is only a 5 digit amount (so not much money).

I clearly see this as a way to delay (or even avoid) payouts, and contacting the customer service about that matter I did not even get a useful response.

Please be very careful before investing any money into BONDORA. It all looks good until you are trying to access your money

Update after their response:

Again a lie. I am not the only person complaining about these procedures - see other reviews here. This is systematically built into their software to avoid or delay payouts as long as they can.

No reply to the doubt about legal requirements to ask for SoF - they do not have any.

No contact from customer support as stated. Even if provided some SoF documents nothing is happening. Payout still blocked and my account is not accessible.

While I initially thought this might have been an unlucky coincidence I am now convinced (free a bit of research) that this is systematic cheating.

Already reached out to their regulatory body and the police to claim a criminal offense.

[New]

My account was approved in the meantime, not sure if it was because of the review or just a coincidence but now all things have been cleared out.

I had a fruitful conversations with one of the guys from the customer support and was explained the case. This has changed my mind about continuing my collaboration with the platform.

I still can't give 5 stars for now because I was put in the position of wondering and questioning instead of being kept informed about the state of things.

The only minus here is the lack of communication. If this will be improved, I can fully recommend this.

[OLD]
Completely lack of customer support for high value accounts (or any value from what I've seen here).

Since I added quite large amounts into my account it was expected to be asked the source of my funds. No problem here, I'm sending any documents necessary to prove my source of income, nothing to hide, no problem. Even though it was strange to be asked twice the same thing in a short span of time.

Since my account has quite a large amount invested, I was quite nervous after not hearing for 4 days from them, although in their FAQ they say will get back to you after 1-2 days.

I sent an email and request of contact from the chat bot but so far no answer.
Currently my account is blocked until review and the lack of communication is not a good sign of professional work.

So far I haven't had any issues for more than 2 years since I used this platform but this experience had change my mind.

If you are expecting some degree of professional work or you don't want to chat with bots which are constantly asking to close your account... pls avoid this.

I'm considering closing my account, it all depends on what happens in the next days. A pity, I considered this one of the few p2p platform worth using it.

no problems with starting the invests

Good experience

The web service in question has experienced significant issues, and its reliability has been compromised. It is not advisable to proceed with this bad service.
Unreliable web-Loan service. The system is highly flawed! I do not recommend it!

Quick transfer easy to use interface and whats is most important when is about money to be trusted. If any support issues arrise always quickly solved.Thanks for your platform !

Bondora advertises in the Netherlands and even has a Dutch section on its website so one may assume it is looking for Dutch customers. It seems so at first when they offer you a very handy identification with your Dutch bank such as ING, ABN AMRO, Bunq, etc. All magic is gone on the next step when you need to upload your bank account statement. It really puzzles you when you see NO Dutch bank is given as an option! Don't they see that they cut off all clients from the Netherlands by that!? What is the reason to advertise to the Netherlands in order just to leave potential clients frustrated right on the second step?! Just seems illogical, truly!

Top!!
Thank BONDORA!!

Use Bondora for years. Very user friendly, clean experience. Totally recommend.

I'm really surprised with the negative outcome of this place. It seems they are not consistent. I recently had the pleasure to work with Abhash platform and from start to finish their team was professional. Responsive and genuinely committed to ensuring customer satisfaction.

new app is bad old one was a lot better. statements are under maintenance all the time. returns are not calculated properly...

Invested since start. Topup to win scheme. If you don`t topup, you will loose half of your money. Another half will land in defaults. Purely a marketing driven project with hints of fin pyramid. Not worth it.

What I like most of Bondora is that they do what they say and it is great! Also, it is easy to use and friendly: it is easy to invest, the transactions are fast and transparent and it is possible to receive a report every day. Thanks!

The possibility to withdraw anytime and the % of interest