Easy to deal with! Exceptional service, very solution focused and would happily go through them again should I need to purchase another vehicle.
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Te Oka was an amazing specialist who helped us organise a plan. He listened to us and helped guide us with better alternative options. Previous conversations we've had with other specialist they didn'... See more
Company replied
CSR Te Oka Offered one off deal @ 50% only valid for 2 weeks from today ending on the 28/02/25 due 2 looking into my account. Love his customer service listening skills was on point especially go... See more
Company replied
Te Oka explained to me 3 options I am able to select to help me with my overdue account as I have been struggling since paying for my warrant of fitness & registration. A huge total of over $1400 to c... See more
Company replied
Company details
About Go Car Finance
Written by the company
We’re not your average car finance company (but we are a car finance company)
We’re specialists in getting you into the car you need - and making sure you stay in it. The way we do it? It’s more than our flexible finance - it’s our wraparound support packages that look after you, your finances, and your car. Once you’ve got your wheels, we’re by your side (and on your side) to make sure things stay on track.
Contact info
Level 4/414 Khyber Pass Road, Newmarket, Auckland 1023, 1023, Auckland, New Zealand
- 0800462277
- info@gocar.co.nz
- gocar.co.nz
Reply from Go Car Finance
Hi there,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Really well trained and good customer service
Very well trained and good customer service
February 26, 2025
Reply from Go Car Finance
Hi Jagmohan,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Greatful for the assistance with gocar…
Greatful for the assistance with gocar finance and customer service is awesome when calling and speking with them with any issues.
February 26, 2025
Reply from Go Car Finance
Hi Aaron,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Great service and quick response by Te…
Great service and quick response by Te Oka not waiting long and excellent phone manners which I was satisfied with the service.
March 5, 2025
Reply from Go Car Finance
Hi Tui,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Good communication
I was a call with Aaron nice greeting, very straight forward answer all my questions.
March 5, 2025
Reply from Go Car Finance
Hi Katrina,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Reply from Go Car Finance
Hi Jack,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Tuko (sorry if I spelt that wrong) was…
Tuko (sorry if I spelt that wrong) was awesome he covered everything I asked about and made changes that was needed to my account. Thank you again.
March 5, 2025
Reply from Go Car Finance
Hi Epifania,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Reply from Go Car Finance
Hi Feauini,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
These guys are trustworthy in all concepts really happy with what they do helping out their customers and making sure they understand and know what cars are suitable for their customers
My experience was honestly amazing with how they take good care of me, making sure that I was comfortable around them and it was surpricingly easy to comunicate with them for they try and understand you and how they put you down and show you the cars and whats good and bad about them, really greatful for these guys did an amazing job and Ill be happy to go there again for another vehicle
March 3, 2025
Reply from Go Car Finance
Hi Viliami,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Customer service and concerns discussed
March 2, 2025
Reply from Go Car Finance
Hi Hohepa,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
I purchased my 2006 Nissan Serena from…
I purchased my 2006 Nissan Serena from Go Car Company in 2020. Overall, I'm satisfied with my experience, but there were some areas that fell short.
The team at Go Car Company were helpful and understanding about 70% of the time, which made the buying process relatively smooth. However, I was disappointed with the car services insurance they provided, particularly the warrant of fitness, registration, and roadside assistance. Unfortunately, the roadside assistance was subpar and didn't meet my expectations.
Despite these issues, I would still recommend Go Car Company to others. They have some work to do in improving their car services insurance, but their friendly and understanding staff make up for some of the shortcomings.
Would I buy from them again? Maybe. But for now, I'm happy with my Nissan Serena, and I appreciate the efforts of the Go Car Company team.
February 19, 2025
Reply from Go Car Finance
Hi Nupaia,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Arron was very helpful and…
Arron was very helpful and understanding.. Made a stressful situation very pleasant 😊
February 26, 2025
Reply from Go Car Finance
Hi Mavis,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Reply from Go Car Finance
Hi Mele,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Reply from Go Car Finance
Hi Mo'unga,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Aaron was very helpful and customer…
Aaron was very helpful and customer service was excellent. Summarizing our phonecall was excellent. Thank you Aaron for your awesome hospitality👍💯
February 26, 2025
Reply from Go Car Finance
Hi Norma,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Great customer service
Aaron who served me, was lovely and quick. He apologized for the long wait and proceeded to tackle what I was calling about. He was very helpful.
February 26, 2025
Reply from Go Car Finance
Hi Jennifer,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Aaron call center is the bomb sorted everything and best customer service
I was stuck in a pickle and I tell u the last thing I could do was think . And I didn't have too Aaron did it all ended the call very happy thank u so much
February 26, 2025
Reply from Go Car Finance
Hi Melody,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Aaron was extremely understanding and…
Aaron was extremely understanding and supportive in helping me come to an agreement
February 25, 2025
Reply from Go Car Finance
Hi Jesse,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Reply from Go Car Finance
Hi Fuifui,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Brilliant Customer Service Yash
I felt that Yash amazing customer skills. He showed really good empathy and congratulated me on how far I've come with my payments and how I was nearly done. It's nice to speak to someone like this especially being bounded by a contract for so long. Yash showed that I wasn't just a customer of yours but I left that call feeling accomplished. Thank you Yash!
February 25, 2025
Reply from Go Car Finance
Hi Mele,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
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