I completed a crypto exchange on Godex and sent the coins as instructed. Hours later the order is still not finished and I have received nothing. I contacted support through the website contact... See more
Company replied
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See what reviewers are saying
I'm editing my original 1 star and agitated review to 5 stars and high praise for Godex tech support. I had a $500 swap go awry because I failed to enter the exact number of tokens being swapped. I... See more
Company replied
This trasactitton has processed perfect. Unfortunately I have been trying to contact regarding a trasaction on 19/10/22 and although it looks completed the XMR is not in the wallet. I really need h... See more
I Go to Web site and use the converter to see how many Monero i would get for 1 BTC, it says 250 approx, I Go To Google and check How Many MONERO For 1 BTC and Says 259, RIGHT THERE I Would SAY They... See more
Company replied
Company details
Written by the company
A private and fast cryptocurrency exchange platform with no registration required. Swap over 893 coins in a couple of clicks securely and anonymously.
Contact info
Seychelles
- hello@godex.io
- godex.io
You should know
2.7
Poor
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 63% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
godex.io is the goat
I have used Godex.io for exchanging to XMR for investment purposes for months now, and this is by far the fastest exchange that I have found.
September 18, 2021
Unprompted review
First time and now First go to.....
First time I've tried Godex and it was a godsend! Easy process, clear and rather quick. I'll be using Godex for many future trades. THANK YOU!!!!
September 17, 2021
Unprompted review
Very quick and easy to use
September 9, 2021
Unprompted review
It worked exactly like it should
It worked exactly like it should. Only took a couple minutes
September 8, 2021
Unprompted review
Excellent and fast
September 5, 2021
Unprompted review
It's when you have an issue that…
It's when you have an issue that requires support where a company truly shows its colors!
I've had dozens of successful transactions, my latest had an issue, godex support was right on it and fixed it!!
I'll highly recommend the service!!
Norman
September 3, 2021
Unprompted review
Very fast and accurate exchange with no…
Very fast and accurate exchange with no hangups.
August 14, 2021
Unprompted review
had an issue wrong type of wallet they…
had an issue wrong type of wallet they work it out good job
August 11, 2021
Unprompted review
Yet to receive my btc for close to 3 hours now.
Excellent team at godex. Recent experience is 5 stars from me.
Perfecto!!!
August 10, 2021
Unprompted review
Reply from Godex
Dear Isaac,
Thank you for your positive (we hope we understood it correctly) feedback!
However, the number of stars given somewhat confuses us and suggests that you are dissatisfied with something. We will be happy if you contact us via support@godex.io - we will do our best to make your experience of using Godex even better!
always quick and seamless
August 2, 2021
Unprompted review
Fast and simple exchange
A+++
Fast and simple exchange.
Highly recommended
August 2, 2021
Unprompted review
Go to Go...Dex !
July 27, 2021
Unprompted review
smooth smoooth!
July 20, 2021
Unprompted review
best exchange by far i did 2 exchanges…
best exchange by far i did 2 exchanges today and both of them were done within 10 minutes each
July 18, 2021
Unprompted review
Second To None...As always the TX is done and in a…
Second To None... As always the TX is done in a timely manner. Excellent Customer Service as well...
July 16, 2021
Unprompted review
$500 recovered
I'm editing my original 1 star and agitated review to 5 stars and high praise for Godex tech support. I had a $500 swap go awry because I failed to enter the exact number of tokens being swapped. I honestly believed that all that mattered was the exact quantity that actually arrived. The contact page on the Godex site did not function leading me to believe I was SOL. I shared my frustration on Trustpilot and gave Godex a single star.
To my surprise tech support answered my review within minutes and proceeded to conjure wizardly blockchain magic and ultimately recovered my 500 bucks.
Whoever this person is in tech support has my respect and appreciation...and deserves a raise
July 16, 2021
Unprompted review
Reply from Godex
Hi David,
Thank you for your feedback.
We sincerely apologize for possible inconvenience caused!
In order to resolve the issue as quickly as possible and get your transaction back on track, please contact us via support@godex.io and provide us with the Order ID you are experiencing issues with.
Once we have that information, we can assure you that our support team will investigate your case promptly.
Looking forward for your reply!
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