Go Girl Insurance Reviews 2,322

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 307 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the competitive pricing, often finding it significantly cheaper than other providers, especially for new or provisional drivers. The service is frequently described as easy, smooth, and hassle-free, with many appreciating the straightforward process of getting a quote and managing their policy. The website is also praised for being user-friendly and simple to navigate. However, some customers also noted issues with customer service, describing it as unhelpful, unprofessional, or slow to respond. A few people experienced difficulties with the website, such as logging in or making changes to their policy, and some were dissatisfied with how certain policy adjustments were handled or priced.

What people talk about most

Price

Users describe positive interactions with price, often finding competitive and affordable quotes, especially... See more

Service

Clients share positive opinions on service, highlighting quick and efficient processes, helpful staff, and... See more

User experience

People report positive experiences with the user experience. Customers consistently describe the process,... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers found the support team responsive,... See more

Website

Consumers find the website experience to be positive. Many reviewers praise the ease of use and navigation,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve found Go Girl car insurance really easy to use and deal with. The website is simple to navigate, getting a quote only takes a few minutes, and the policy details are clear. Whenever I’ve needed t... See more

Rated 4 out of 5 stars

Good price and easy to use web site. Good that things like handbags are covered too. However, I travel a lot and did not realize I had to send in my proof of no claims as other insurance companies n... See more

Rated 4 out of 5 stars

Switching to GoGirl was easy and all the documentation is easy to find and download from the website. They came in with a good price for a provisional driver without the black box so it made the decis... See more

Rated 4 out of 5 stars

At my age insurance companies seem reluctant to insure me for a second year (no accidents in the meantime) so it was a relief to find Go Girl Insurance was relatively cheaper. Waiting to see what happ... See more


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Beware - still charge when policy cancelled

They still take the money even if the renewal has been cancelled then have the audacity to say it will take 10 days to return it. Took them less than 5 seconds to take it from my account, why does it take 10 days to return it

their customer service is so so - and their website it really S**T

Having used them previously - it took ages to be able to log back in, because it kept registering the old policy which expired about 4 years pre this one

Never using them again

October 20, 2025
Unprompted review
Go Girl Insurance logo

Reply from Go Girl Insurance

Hi, we are sorry to see this review regarding the refund on your policy. If you require us to look into this further, please email us at feedback@sabre.co.uk ensuring to include your Policy Number and full explanation of your issue(s). Kind Regards.

Rated 4 out of 5 stars

Oldies drive better

At my age insurance companies seem reluctant to insure me for a second year (no accidents in the meantime) so it was a relief to find Go Girl Insurance was relatively cheaper. Waiting to see what happens in a year's time.

September 7, 2025
Unprompted review
Rated 1 out of 5 stars

Bunch of con artists

Horrible experience. First time i ever used this company even though I’d never heard of them. Last time.

3rd month into a car insurance policy, their direct debit for a premium doesn’t go through. They could have done a second attempt like any other company would, instead they just cancelled the entire policy 7 days later. I offered to pay it manually but they just said no and kept my 3 months’ deposit - a massive profit! Stay away from this company, there are plenty of other trustworthy choices out there.

October 15, 2025
Unprompted review
Go Girl Insurance logo

Reply from Go Girl Insurance

Hi, we're sorry to see this review. If you require us to look into this further, please email us at feedback@sabre.co.uk ensuring to include your Policy Number and full explanation of your issue(s). Kind Regards.

Rated 5 out of 5 stars

Car Insurance at its best!

I received a quote and went straight to Go Girl web site and followed the simple steps …very easy to use and I am 77 years old and definitely not a techie!! I was delighted with the quote and have used GoGirl for a few years now. Customer service is always immediate and they are so helpful. The policy etc. can be viewed in the app and any changes to policy can be made on the app. All in all I would think GoGirl is one of the better companies for car insurance and I shall be using them again next year.

October 17, 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointing and unfair…

Very disappointing and unfair experience with Go Girl Insurance

I had a very disappointing experience with Go Girl Insurance.

My car insurance for me and my son was £63 per month for a small Nissan Micra. After my son passed his driving test, the premium increased dramatically — by around £348 in total, becoming about £411 per month.

Later, when I decided to remove my son from the policy, Go Girl asked me to pay an extra £53 just to remove him, and then my own premium increased again from £63 to about £69per month — for the same small car, which is completely unreasonable.

I had already paid £154 as a deposit at the start of the policy. When I tried to cancel because the price increase was unfair, they refused to refund any of that money.

I feel this is very unfair treatment. The prices changed without proper explanation, and the customer service was not helpful at all. I would not recommend Go Girl to anyone.

Update: Thank you for your reply, but I prefer not to continue this discussion.
I believe customers should share their honest experiences, not change reviews after being contacted.
I will not deal with your company again, even if it costs me more, because respect and honesty are more important than money.

October 16, 2025
Unprompted review
Go Girl Insurance logo

Reply from Go Girl Insurance

Hi, we are sorry to see this review in relation to recent quoted amendments made to your policy. If you require us to look into this further, please email us at feedback@sabre.co.uk ensuring to include your Policy Number and full explanation of your issue(s). Kind Regards.

Rated 1 out of 5 stars

Absolutely disgraceful - DO NOT RECOMMEND

Absolutely disgraceful -
Bought insurance thru Money Supermarket and got insurance via Go Girl … while everything ok on the surface, but not so true as seem they are the only company to charge customers a cancellation fees of £45 even thought the policy have NOT YET STARTED AT ALL … they DO NOT even provide a 14 days cancellation period let alone , Still have full 2 weeks before the policy come into effect… still have to pay £45 cancellation … managed to get down to £25 but still it is truly unbelievable and unacceptable… DO NOT Recommend at all to use GO GIRL daylight robbery to me

October 16, 2025
Unprompted review
Go Girl Insurance logo

Reply from Go Girl Insurance

Hi, we're sorry to see this review in relation to the cancellation fee applied to your policy. If you require us to look into this further, please email us at feedback@sabre.co.uk ensuring to include your Policy Number and full explanation of your issue(s). Kind Regards.

Rated 4 out of 5 stars

I bought my car 4 days ago

I bought my car 4 days ago, but I was searching for good insurance coverage and a reasonable price. After comparing several options, I found this website, and it gave me a very good deal on my car insurance.

October 12, 2025
Unprompted review

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