Had an amazing hen do in Liverpool with Gohen! Everything was so well organised from start to finish, which made the whole weekend stress-free and so much fun. The activities were brilliant, the acco... See more
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Review summary
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Reviews shaping this summary
Our events coordinator Vicki was fab! I'd 100 % recommend Gohen. I was stressed just thinking about planning my sisters hen weekend but then I found Gohen and they took all the stress away. I just pic... See more
Company replied
Great experience with Stephanie, from Start to finish her contact and promptness And understanding when we needed To Make changes has been brilliant and made our weekend amazing and run smoothly. W... See more
Company replied
Would highly recommend, will always use groupia/go hen to plan all hen parties in future. It's so easy to book and having everything on the app makes it all stress free. Our rep Ellie was brilliant, e... See more
Company replied
Company details
About GoHen
Written by the company
Planning your hen weekend just got easier.
Since 2002, GoHen.com - one of the UK's leading hen party planners - have helped over 700,000 people plan their unforgettable pre-wedding weekends in the UK and abroad.
Book everything in one place (accommodation, hen do activities, big nights out) and save 13 hours of planning time, on average.
With GoHen, you'll will benefit from:
• A dedicated destination expert
• An easy individual payment system
• All the hens paying directly
• Low deposits
• ABTOT protection
• Manage everything in our Groupia app
• 24/7 emergency helpline
Send us a free hen do enquiry through the website today or give us a call on 01225 474200 (Monday-Friday 8.30-17.30) to get the ball rolling on the bride's big weekend away.
• 60+ destinations
• 100s of hen-friendly houses & hotels
• 1000s of hen do activities
• 1 unforgettable weekend
Build your own weekend or book a pre-made celebration with GoHen.com.
Since 2002, GoHen.com - one of the UK's leading hen party planners - have helped over 700,000 people plan their unforgettable pre-wedding weekends in the UK and abroad.
Book everything in one place (accommodation, hen do activities, big nights out) and save 13 hours of planning time, on average.
With GoHen, you'll will benefit from:
• A dedicated destination expert
• An easy individual payment system
• All the hens paying directly
• Low deposits
• ABTOT protection
• Manage everything in our Groupia app
• 24/7 emergency helpline
Send us a free hen do enquiry through the website today or give us a call on 01225 474200 (Monday-Friday 8.30-17.30) to get the ball rolling on the bride's big weekend away.
• 60+ destinations
• 100s of hen-friendly houses & hotels
• 1000s of hen do activities
• 1 unforgettable weekend
Build your own weekend or book a pre-made celebration with GoHen.com.
Contact info
213 London Road East, Batheaston, BA1 7NB, Bath, United Kingdom
- 01225 474200
- hen@gohen.com
- gohen.com
4.9
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Go hen was brilliant definitely use them
Go hen was brilliant, so organized helped me massively, brilliant customer service and quick repossess, Natalie was brilliant and helped a lot, if your planning a hen or a party I would definitely recommend. Made the whole process so easy and fun. Took away the stress.
January 31, 2025
Unprompted review
Reply from GoHen
Hi Miss Grace Douglas!
Thank you so much for the 5-star review! ⭐
We really appreciate you taking the time to share your feedback here on Trustpilot and we'll pass it over to Natalie! 🤗
Hope you have a wonderful weekend ahead! 😊
Team GoHen
Easy Experience
Stephanie was our go to through gohen. She always replied promptly to any questions I had. It made a normally stressful experience so much easier. I would definitely recommend booking through go hen.
January 31, 2025
Unprompted review
Reply from GoHen
Hi Aoife!
Thank you so much for the 5-star review and recommendation! ⭐
We're glad to hear that you had a positive and stress-free time booking a hen party with us. 🥰
We'll make sure to pass your kind feedback over to Stephanie too! 🤩
Hope you have a wonderful rest of your week! 😊
Team GoHen
Natalie made the whole process so…
Natalie made the whole process so painless!! She was so attentive and made no questions seem silly and helped from start to finish! Bravo!!!
January 24, 2025
Unprompted review
Reply from GoHen
Hi Louise!
Thank you so much for the 5-star review! ⭐
We are so happy to hear that your event was a total hit from start to finish! 🥰
Hope you have a wonderful rest of your week! 😎
Team GoHen
Highly recommend!
Go Hen and in particular, Luke have been brilliant. Luke found us a perfect apartment and a list of activities that covered all our needs. We were very fussy as we have a variety of different ages coming on the hen (and a couple of pregnant girls too!). He was quick to reply every time I messaged or called. Got everything set up and arranged and then we had not one, not two but three drop outs. In the same day, he managed to keep all plans the same, with no extra cost. Panic and stress free. Highly recommend!
December 2, 2024
Unprompted review
Reply from GoHen
Hi LJS,
Thank you so much for the 5-star review and recommendation! ⭐
We appreciate you taking the time to share such lovely feedback with us! 😍
And we are really happy to hear that Luke was able to organise the perfect hen do for your group! 😊
Hope you have a fantastic rest of your week! 🥰
Team GoHen
GoHen’s Third Party is Misleading
What baffles me is the third-party deposit system. If you’ve paid a protection fee to protect your deposit should you need to cancel an event, why is this not honoured?
GoHen was not a good experience for our group. Although it was by no fault, that one of the activity suppliers closed in Manchester, the alternatives offered were rather disappointing. To say we were offered karaoke or dance classes for the equivalent of the rollerblading and cocktailing was just poor - and did not fit value for money for what we were initially quoted.
It was only after pushing for other alternatives, we were then half-heartedly sold the promise that we could potentially have Bingo Lingo.
Whilst the company did manage to secure this activity and reduced the cost to £188 from our initial £204 quoted price, I’m finding the deposit policy just a little baffling.
I have paid for a protection fee - and was told that this is not looked after by Groupia but instead a third party who have their own T&Cs. I have been redirected to a third party (Refundable) which has no contact details nor does the website itself look legitimate, and does not provide me the option to refund my deposit. This is the part where I feel misled by Groupia as if I’ve paid to have my deposit protected - and this is unable to be fulfilled - why would I pay for a protection fee in the first place? I was sold on the premises that their service is fully transparent and your money is protected. I’d understand if I’d not paid for a deposit protection fee or cancelled after the event deadline but this event was cancelled a month before the payment deadline.
I’m going to be taking this complaint forward as I just don’t think this is right. I don’t like that it feels I have been almost pushed aside.
November 25, 2024
Unprompted review
Reply from GoHen
Hi Jessica,
Thank you for taking the time to share your feedback – we’re sorry to hear you had a disappointing experience with us.
We understand it’s frustrating when a supplier closes unexpectedly and that it can significantly impact plans. While we always strive to provide alternatives that match the value and enjoyment of the original activities, we recognise that preferences and expectations vary from group to group.
Regarding Bingo Lingo, this venue was in the process of opening a Manchester location, so the delay was simply due to awaiting confirmation of their opening dates. Once this was confirmed, we were happy to include Bingo Lingo in your package complimentary as a gesture to address your disappointment and we reduced your package price accordingly.
We also explored other options for you, including offering to switch destinations to one that had a roller disco available. However, we understand you chose to proceed with cancellation instead.
In terms of the payment protection policy, we’re sorry for any confusion or frustration this caused. The protection is managed by a third-party provider, The Protect Group, and is designed to cover clients in the event they are unable to attend due to unforeseen circumstances. We do our best to make this process clear at the time of purchase by sharing the company name, an overview of the coverage, and a link to their terms and conditions for full details. For your convenience, the terms can be accessed here: https://www.refundable.me/groupia/
The Protect Group operates an online portal where claims can be submitted using your reference number and a reason for cancellation. Claims are typically reviewed within 24 hours. Your Event Manager has already emailed you with detailed instructions for the claims process. If you encounter any difficulties or need further guidance, please don’t hesitate to contact us at 01225 474 200, and we’ll gladly assist you.
Once again, we’re very sorry for your disappointment and the challenges you experienced. We truly appreciate your understanding that supplier closures are beyond our control, and we hope we have addressed any remaining concerns to your satisfaction. Please don’t hesitate to reach out if there’s anything further we can do to assist.
The GoHen Team
Fandabydosy hen weekend
What an amazing weekend we had. Everything that we planned with GoHen was organised with perfection. The communication was great and service was outstanding.
November 1, 2024
Unprompted review
Reply from GoHen
Hi Mrs Victoria!
Thank you so much for the 5-star review! ⭐
We're so happy to hear that you've had an easy time organising the hen weekend with us! 🤩
Give us a shout if you need any help planning your next big celebration! 🥳
Hope you have a wonderful weekend! 🥰
Team GoHen
Groupia was a great way to book the hen…
Groupia was a great way to book the hen party, easy enough for us to all look after our own payments without the headache of chasing everyone, plenty of emails and texts advising of dates for payments and a full itinerary set for the hen weekend. Natalie was so nice and very helpful too.
Thanks so much for giving Emily and all her friends and family a hen weekend to remember xx 🥰
November 2, 2024
Unprompted review
Reply from GoHen
Hi Annette!
Thank you so much for the 5-star review! 🤩
We're happy to hear that you've had a positive experience booking a hen party with us! 😍
Give us a shout if you need help planning your next big celebration! 🥳
We wish you and the entire hen group a fantastic rest of the week! 🥂
Team GoHen
Steph was super helpful and efficient.
Steph was super helpful and efficient.
Nothing was too much.
November 1, 2024
Unprompted review
Reply from GoHen
Hi Charlie,
Thank you so much for the 5-star review! ⭐
We're happy to hear that you've had an easy time planning your party with Steph's help! 😊
We will pass your lovely feedback over to her right away as it will make her day! 🤩
Our team wishes you an amazing rest of the week and we hope to see you back again soon for your next big celebration! 🎉
Team GoHen
Their team was wonderful to work with
Their team was wonderful to work with, and their ideas were fresh and exciting. They helped us select a beautiful venue that fit our budget, and the decor they provided was absolutely stunning. Every detail was thoughtfully planned, from the food to the entertainment. On the day of the event, their team was on-site to handle everything, which made the experience so much more enjoyable for us. We received so many compliments from our guests! We can’t wait to work with them again next year!
February 10, 2024
Unprompted review
Reply from GoHen
Hi Margaret!
Thank you so much for taking the time to leave us a positive review! ⭐
We value your feedback and will make sure to pass it on to the relevant teams! 🤗
Hope you have a wonderful weekend! 😊
Team GoHen
Great organisation and communication
Great organisation and communication
When there was a problem, there was immediately a solution
October 19, 2024
Unprompted review
Reply from GoHen
Hi Elena!
Thank you so much for the 5-star review! ⭐
We are happy to hear that you've had a positive experience booking with us! 😊
Hope you have a wonderful rest of your week! 🤗
Team GoHen
Very easy and stress free!
Absolutely smooth transaction from start to finish, everyone I spoke to were very helpful and accommodating to our needs, the trip went extremely smoothly and took all the stress away.
October 11, 2024
Unprompted review
Reply from GoHen
Hi Tina!
Thank you so much for the 5-star review! ⭐
We are really happy to hear that you've had an easy time organising a party with us! 🤗
And we look forward to helping you plan your next trip! 😊
Have a wonderful rest of your week! 🥂
Team GoHen
Go Hen Party
Everything about the process was easy, any questions I had Ellie was available to answer which also made the stress of planning the hen do a lot less.
The bottomless brunch and apartments were great, all in all would book again with Go Hen as it was simple and we all had a brilliant time.
October 11, 2024
Unprompted review
Reply from GoHen
Hi Daniella!
Thank you so much for the 5-star review! 🤩
We are so happy to hear you've had an easy time planning your party with Ellie! 🥰
We'll let her know she's a star! ⭐
Enjoy the rest of your week and give us a shout if you need any help organising your next big celebration! 🥳
Team GoHen
Highly recommend
Natalie our event manager was super! Always so quick to come back on any queries and made the whole process so easy from start to finish. Would highly recommend Natalie Go Hen & Groupia 😊
October 11, 2024
Unprompted review
Reply from GoHen
Hi Eilís!
Thank you so much for the 5-star review! ⭐
We'll pass your kind feedback over to Natalie! 🥰
And we hope to see you back again soon for your next party! 🤗
Enjoy the rest of your week! 😊
Team GoHen
Great experience
It was so easy to book through Go Hen. The website was very user friendly. Our weekend went very smoothly, amazing hotel & great activities.
Thank you to Carmen for everything.
October 4, 2024
Unprompted review
Reply from GoHen
Hi Imogen!
Thank you so much for the 5-star review! ⭐
We are really happy to hear that you enjoyed all aspects of your hen weekend! 😊
And we'll pass your kind feedback over to Carmen! 🥰
Enjoy the rest of your week! 😎
Team GoHen
Amazing
Ellie was brilliant answered any query I had pretty much straight away. Booking was easy, price was very competitive and it was nice to have everything in one place. All activities went smoothly with no hiccups the timings were also spot on. Highly would recommend
October 4, 2024
Unprompted review
Reply from GoHen
Hey there!
Thank you so much for the 5-star review! ⭐
We are happy to hear that you've enjoyed your hen weekend! 🎉
We'll pass your lovely feedback over to Ellie and hope to see you back again soon! 😊
Have a wonderful rest of your week! 🥰
Team GoHen
Hen Do - Bath
Would use GoHen for ease of booking, ease of payments, range of activities to choose from and properties. Stephanie was great at answering any queries and resolving any requests I had. Would def recommend!
September 20, 2024
Unprompted review
Reply from GoHen
Hi Carly!
Thank you for taking the time to leave us a positive review! 😊
We really appreciate it and will make sure to share it with Stephanie! 😇
Hope you have an amazing week ahead! 🤗
Team GoHen
Bournemouth Hen
We booked the hen do through Gohen and cannot recommend them enough. Throughout the booking process Stephanie was on hand to answer my many questions and quickly solved any queries we had. I would recommend for a group of any size, however we were a larger group of 23 and this took away a lot of the stress of organising, booking and dealing with peoples money as everything is done through the portal. Would highly recommend! We did life drawing, save the groom and drag cabaret and did not stop laughing all day. We had the best time! Thanks to Stephanie and all of our suppliers
September 28, 2024
Unprompted review
Reply from GoHen
Hi Vikki!
Thank you so much for the 5-star review! ⭐
We are super happy to hear that your party was a success! 🥳
We'll pass the awesome news over to Stephanie and hope to see you back again soon for your next big celebration! 🍾
Team GoHen
Really easy to book and make payments…
Really easy to book and make payments for the whole group, quick responses to my emails, the actual weekend was really well organised and was so much fun
September 21, 2024
Unprompted review
Reply from GoHen
Hi Becky!
Thank you for the 5-star review! ⭐
We are glad to hear that you've had a positive experience booking with us! 🥰
Hope you have an amazing weekend! 🥂
Team GoHen
Great Weekend
Carmen made our planning very straightforward, all queries were answered quickly, and everything ran as it should.
Anyone planning a group event should not hesitate in going with GoHen - Groupia
September 27, 2024
Unprompted review
Reply from GoHen
Hi Lesley!
Thank you so much for the 5-star review and recommendation! ⭐
It's great to hear that you've had an easy time booking your party with Carmen! 🤩
And we're glad you enjoyed your party! 🥳
Hope you have a wonderful rest of your week! 🥂
Team GoHen
Fantastic weekend celebrating my 60th
Fantastic weekend celebrating my 60th - a fun packed time Axe Throwing and Escape room with plenty of refreshments; Afternoon tea and Bottomless brunch. The Radisson Blu hotel was absolutely superb - totally recommend.
September 27, 2024
Unprompted review
Reply from GoHen
Hi Clare!
Thank you so much for the 5-star review! 🤩
We're happy to hear that you had a fun time on your birthday weekend! 😍
Enjoy the rest of your week and give us a shout if you need any help organising your next party! 🎉
Team GoHen
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