Fantastic experience start to finish. Was provided with several options for an 18 person hen do which took so much admin off my plate. Once I had chosen Vicki was absolutely incredible, so quick at re... See more
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Review summary
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Tom from Gohen came back with a quote in less that 24hrs. He planned an itinerary which incorporated all the activities I wanted and 2nights accommodation for under the budget I gave. This has been th... See more
Company replied
We had our hotel and transfers cancelled with 14 days left before we flew to Benidorm. Simon was great and did everything he could to support us and keep costs down. I’m extremely grateful and ap... See more
Company replied
Luke has made the booking very easy and quick , any accommodations needed were sorted in a prompt manner and was helpful with any other questions I had. Here’s hoping the rest of the booking is a smoo... See more
Company replied
Company details
About Groupia
Written by the company
Group travel made easy.
Groupia are the UK's go-to group travel specialists having sent over 700,000 people off on memorable trips away since 2002.
We organise events in the UK, Europe, and the USA including stag parties, hen weekends, corporate events, golf trips, and more.
Our brands include:
• Groupia (Group Travel)
• GroupiaGolf (Golf Trips)
• GoHen (Hen Parties)
• StagWeb (Stag Parties)
• Company Away Days (Team Building)
• Groupia School Trips (School Trips)
We’re ABTOT-bonded which means you’re protected.
Send us a free enquiry through one of our websites today or give us a call on 01225 474200 (Monday-Friday 8.30-17.30) to get the ball rolling on that next big group trip.
Groupia are the UK's go-to group travel specialists having sent over 700,000 people off on memorable trips away since 2002.
We organise events in the UK, Europe, and the USA including stag parties, hen weekends, corporate events, golf trips, and more.
Our brands include:
• Groupia (Group Travel)
• GroupiaGolf (Golf Trips)
• GoHen (Hen Parties)
• StagWeb (Stag Parties)
• Company Away Days (Team Building)
• Groupia School Trips (School Trips)
We’re ABTOT-bonded which means you’re protected.
Send us a free enquiry through one of our websites today or give us a call on 01225 474200 (Monday-Friday 8.30-17.30) to get the ball rolling on that next big group trip.
Contact info
213 London Road East, Batheaston, BA1 7NB, Bath, United Kingdom
- groupia.com
4.6
Excellent
507 reviews
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Benj was great
Benj was great! I had a LOT of changes to my original request. Bebj and his colleagues were just so helpful and nothing was a problem. Really grateful to them.
April 17, 2026
Unprompted review
Booking
Luke has made the booking very easy and quick , any accommodations needed were sorted in a prompt manner and was helpful with any other questions I had. Here’s hoping the rest of the booking is a smooth sailing!
April 1, 2026
Unprompted review
Reply from Groupia
Hey Liv 😊
Thanks for taking the time to leave us a review!!
Glad to hear the booking process was a breeze, and we can’t wait to hear how the celebrations go!
If you know anyone else planning an event, don’t hesitate to send them our way – we’d love to help 🥰
The Groupia Team
DO NOT BOOK THROUGH GROUPIA!!
I would advise anyone who is looking to book a stag do through this website to not do so. I booked a friend’s stag via this company, and after selecting times for the two activities I chose, the company then booked the activities with a 7 hour gap. They then proceeded to gaslight me into thinking I made a mistake, however, contacting the individual companies that were hosting each event confirmed that Groupia themselves made the error. I would avoid at all costs.
March 28, 2026
Unprompted review
Reply from Groupia
Hi Alexander,
Thank you for taking the time to leave your feedback. We genuinely appreciate it, as we're always looking to improve the experience we provide.
We're sorry to hear the timings didn't meet your expectations. To provide some context: when selecting times on our website, we do make clear that these are indicative and subject to availability. As your booking was made just 12 days before the event, availability was limited (most of our groups book anywhere between 6 months and 1.5 years in advance, which gives us much greater flexibility to tailor timings to their preferences). The only slots we were able to secure at that stage were 1pm for Air Rifles and 7.45pm for your 2-course meal.
It's also worth noting that many of our groups book selected activities through us and arrange other elements of their weekend independently, so we aren't always aware of a group's full itinerary. Without knowing your wider plans for the day, our team booked the best available slots. Our Destination Specialists are always on hand before booking to discuss timing preferences, so had we been contacted beforehand, we would have been happy to flag the available options and work with you to find the best fit.
We're really glad the Air Rifles venue was ultimately able to accommodate a later slot. We do want to be transparent that when our team contacted them directly, this wasn't possible at the time, so we're pleased it worked out in the end.
We take all feedback seriously and will be following up with the relevant suppliers as part of our ongoing review process. We hope that, despite the early frustrations, you and the group still had a fantastic weekend celebrating.
Warm regards,
The Groupia Team
Company cancelled event at short notice
Booked an activity April 2025 for a Hen Party April 2026. Before booking & paying any deposit I checked with the GoHen/Groupia if the activity would be suitable and OK to be held at the AirBnB booked and supplied pictures, and was told everything would be okay. As soon as final payments had been taken , I was asked to supply pictures of the Airbnb to see if the area was suitable (Firstly I’m not sure why they would only question this after final payments were taken if they thought it could be an issue, but even more so when I’d taken the initiative to check this myself before booking and had confirmation it would be fine) A lot of back and forth but ultimately what’s ended up happening is they’ve cancelled the booking just a little over two weeks away from the Hen Weekend, leaving us with no activity for the weekend as it’s FAR too much short notice to book something else. Really disappointing and very unprofessional.
March 25, 2026
Unprompted review
Reply from Groupia
Hi Lindsay,
Thank you for taking the time to leave us feedback.
We’re sorry to hear about your experience, especially given how important a hen weekend is and how frustrating this situation must have been so close to your event date.
Having looked into this in detail with your Event Manager, it appears that while the venue details were discussed with your Destination Specialist prior to booking, unfortunately, due to human error, this was confirmed as suitable without first being verified with our supplier. This is not the level of diligence or service we aim to provide, and we completely understand the disappointment and inconvenience for your group.
While this does not excuse what happened, we would like to be transparent that the team member you initially spoke with is no longer with the company. That said, we fully recognise that responsibility sits with us as a business, and we sincerely apologise that this error was not identified earlier in the process – particularly before final payment was taken.
As soon as the issue came to light, your Event Manager made every effort to rectify the situation. We understand from our supplier that an alternative solution was explored, including sourcing a nearby suitable venue so that your group could still enjoy the activity. However, given the short timeframe and understandable frustration, your group chose to proceed with a full refund, which was processed accordingly.
We completely acknowledge that we dropped the ball on this occasion. Please be assured that we have taken this matter extremely seriously and have since implemented additional internal checks and procedures to ensure that all venue suitability is confirmed directly with suppliers before being communicated to customers. Our goal is to prevent situations like this from happening again in the future.
We are truly sorry for the impact this had on your plans and for the disappointment caused at such an important time. Thank you again for bringing this to our attention.
The Groupia Team
Tom was brilliant and so helpful!!
Tom was absolutely brilliant and so helpful! He made the whole booking process really easy for me. He always responded to my questions straight away and was quick to help whenever I got stuck with anything. He even changed our accommodation two or three times to make sure it suited our hen party perfectly. I honestly couldn’t recommend him enough!
March 9, 2026
Unprompted review
Reply from Groupia
Thanks for the amazing review 😊
We’ll pass your kind comments on to Tom!!
If you know anyone else planning a hen, stag or group event, don’t hesitate to send them our way – we’d love to help them plan their weekends too!!
The Groupia Team
Josh helped me with a different time…
Josh helped me with a different time for our event he went above & beyond thank you
March 1, 2026
Unprompted review
Reply from Groupia
Hey Bridget!!
Thanks for the 5-star review – really appreciate you taking the time to give us your feedback 😊
We’ll be sure to pass your comments on to Josh!!
Thanks again,
The Groupia Team
Large hen group
I have been trying to organise a very large hen do and the thought of managing payments booking venues, times etc all seems very over whelming but with the help of GoHen, everything is so much easier. All well organised and super happy with the help provided. Highly recommend.
February 27, 2026
Unprompted review
Reply from Groupia
Hey Tori 🙂
Thanks for the review!
We love that we were able to take the stress out of planning a hen do for a big group of you!!
If any of the hens are planning anything in the future, definitely point them in our direction – we’d love to help them out, too!
The Groupia Team
Tom is really great and so helpful
Tom is really great and so helpful! Nothing was to much to ask!
February 25, 2026
Unprompted review
Reply from Groupia
Hey Sasha 😊
Thanks for the amazing review!!
We’ll pass your kind comments on to Tom!
The Groupia Team
Amazing company great staff!
Amazing company! A big shout out to Vicki for helping with the hen do I planned for my bestie. She was patient, excellent at communicating and super friendly. 100% recommend and would use again!
February 21, 2026
Unprompted review
Reply from Groupia
Thanks for the 5 stars 🙂
We’ll be sure to pass your comments on to Vicki!!
The Groupia Team!
initial booking
Josh has been great with the initial
Booking process and getting the ball rolling!
February 13, 2026
Unprompted review
Reply from Groupia
Hey Beth 😊
Thanks for taking the time to leave us a review – we’ll be sure to pass your comments on to Josh!!
The Groupia Team
Reply from Groupia
Hey there!!
Thanks for the 5-star review and your kind comments – we’ll be sure to pass them on to the guys 😊
The Groupia Team
Easy app to use contacted straight…
Easy app to use contacted straight away. Really helpful
February 3, 2026
Unprompted review
Reply from Groupia
Hey Lisa 😊
Thanks for taking the time to leave us a review – really appreciate it!!
Glad to hear you found our itinerary app a breeze - really does save a lot of faff 😊
Thanks again,
The Groupia Team
Tom from Gohen came back with a quote…
Tom from Gohen came back with a quote in less that 24hrs. He planned an itinerary which incorporated all the activities I wanted and 2nights accommodation for under the budget I gave. This has been the easiest event to plan, with all hens able to pay direct and individually without myself having to chase for payments. All the staff have been super helpful with any queries I have had and I will 100% be using Gohen and Groupia to plan more events in the future!
January 11, 2026
Unprompted review
Reply from Groupia
Hey Emma 😊
Love that review! Definitely get back in touch with any events you need help with in the future – we’d love to help plan them with you!!
Thanks again,
The Groupia Team
Smooth and Easy!!!
My mate and I had a smooth and easy experience booking our annual trip with Groupia Golf. They took the time to clearly explain the full itinerary, and the Groupia VIP Members Area was definitely a big plus. We were able to track everything in one place, from payments to detailed itineraries.
One of the most useful features was the ability to manage payments individually. I didn’t have to chase anyone for money, which made the whole process far less stressful. It’s definitely ideal for bigger groups.
Based on conversations with the Groupia team, it’s clear they take the time to personally visit and play many of the destinations and courses they offer. Because of this, I would absolutely trust their experience and judgement when it comes to choosing the right golf holiday.
Ellie and Steve were both very responsive to my queries, whether via email or through the VIP Members Area.
December 26, 2025
Unprompted review
Reply from Groupia
Thanks for the amazing review, Ilyas! 😊
We’re glad to hear you had an amazing time on your golf trip and had a great experience planning it!!
We’ll hopefully get you out on the course again in the future? ⛳
We’d love it if you could recommend us to anyone else planning a golf trip – we’d love to help!!
The Groupia Team
Fab company
Fab company. So easy to work with and so fast with replies .
Would highly recommend
January 8, 2026
Unprompted review
Reply from Groupia
Thanks for the 5-star review, Eilish – we really appreciate it! 😊
Please do give us a shout if you guys need another event planning in the future, we’d love to help!!
The Groupia Team
Overall the weekend was great
Overall the weekend was great! The house we stayed at was amazing and in a great location. The butler in the buff was good and entertaining. The hen has a great weekend!
We had issues with one of our activities, but Vicki from Groupia resolved it for us and dealt with the issue brilliantly.
October 3, 2025
Unprompted review
Reply from Groupia
Hey Dani 😊
Thanks for the great review!
Glad to hear you guys had an amazing time and we’re pleased to hear Vicki was able to help with one of the activities!!
Be sure to get back in touch the next time someone in the group needs to plan a hen – we’d love to help!!
The Groupia Team
Liaised with Luke Macfarlane.
Liaised with Luke Mcfarlane, great communicator. Answered all questions with confidence and clarity.
November 20, 2025
Unprompted review
Reply from Groupia
Hey Harriet 😊
Thanks for taking the time to leave us a review – we’ll be sure to pass on your kinds feedback to Luke!
If you or anyone you know needs help planning an event in the future, be sure to send them our way – we’d love to help you guys plan another event 🙂
The Groupia Team
100% recommend for a stag booking. Especially for larger bookings
Booking through stagweb/groupia has been a breeze. Sophie has been absolutely brilliant and has also been really patient throughout.
November 14, 2025
Unprompted review
Reply from Groupia
Thanks for the big 5 stars, Scott! 🙂
Great to hear booking the stag was a breeze!!
If you or any of the guys are planning another big getaway, send them our way! We’d love to help you guys plan another event!
The Groupia Team
Great customer service
Great customer service so far, easy to book and great advice, the team answered my questions quickly and have given me reassurance that the hen party will go smoothly and hassle free, by far the easiest way to arrange a hen party , no need to chase people for deposits and feel the stress of paying over others! Just copy the link into your group chat and leave the rest to GOHEN .
November 3, 2025
Unprompted review
Reply from Groupia
Thanks for the amazing review, Emma 🙂
We’re so pleased we were able to take the stress out of planning the hen party!!
The Groupia Team
Very quick to send through details of…
Very quick to send through details of quotes etc.
October 27, 2025
Unprompted review
Reply from Groupia
Hey Wendy 😊
Thanks for taking the time to leave us a review – really appreciate it!!
The Groupia Team!
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