Goicelandtours Reviews 97

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and accommodating nature, making the planning process seamless and enjoyable. People frequently highlight the excellent customer service, noting the team's attentiveness, knowledge, and quick response times in addressing all inquiries and requests. Consumers are particularly impressed with the flexibility offered in planning their holidays, with many appreciating the personalized itineraries and the staff's willingness to make changes. The overall service is described as outstanding, with many looking forward to their trips and commending the company for going above and beyond to create memorable experiences.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being... See more

Holidays

People report positive experiences with holidays, often highlighting the exceptional planning and... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise agents for their excellent... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise agents for being... See more

Response time

Users describe positive interactions with response times, consistently highlighting prompt and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kevin did an amazing job of planning a 5 day tour of Iceland for me and my 14 year old granddaughter. He even put together a video so my granddaughter could have a visual of some of the beautiful plac... See more

Rated 5 out of 5 stars

Sophie, our tour guide was very flexible & accommodating. She was very good at following up & at the same time she was not overbearing. We decided to postpone our trip to Iceland so we are not utiliz... See more

Rated 5 out of 5 stars

Kevin was very helpful and timely in providing the itinerary/cost for an Iceland ring road tour. While the total cost of the tour he provided didn't fit our budget, he was understanding and did share... See more

Rated 5 out of 5 stars

Adam did a wonderful job helping me prepare an itinerary for solo travel later this year. His thoughtful and comprehensive plan, both written and video, with my interests in mind was exactly what i w... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

97 reviews

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Rated 5 out of 5 stars

I worked with Kevin to arrange an Icelandic driving tour

I worked with Kevin to arrange an Icelandic driving tour. He was very accommodating, patient, and always kind and followed through on all questions that were posed. He was very accommodating, patient, and always kind and followed through on all questions that were posed. It was definitely one of the easiest transactions that I have experienced, even though we ended up, deciding not to do the tour this year. In moving forward, he will be the person that I reach out to to complete our trip.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Kevin was so helpful

Just booked my honeymoon. Kevin made it very easy and was flexible when plans changed. He changed call times to accommodate my busy schedule. The activities and hotels he booked look great. And he was always trying to find savings for us. And he kept us informed every step of the way. I appreciate all the work he did.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Diarmuid offered over-the-top service!

Diarmuid offered over-the-top attention and service

He was professional, timely, positive, understanding, knowledgeble, and came across as a good person. We had to change our plans because of issues that arose for us, but would seek him another time! Thanks!
Patrick

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

Kevin did an amazing job of planning a…

Kevin did an amazing job of planning a 12 day, self-guided tour for my wife and I!!

I had just started trying to plan a trip when I ran across an add for Goicelandtours.com on social media and simply requested additional information. Kevin was prompt, but not pushy. He requested some basic data from me and built an itinerary that was far better than anything I could have done on my own and my wife and I are extremely excited about the upcoming trip!

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Kevin was great

Kevin was great. Very personable and knowledgeable on the different areas we wanted to see. Thanks a million! Highly recommend.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Planning a trip to Iceland

Planning a trip to Iceland. Our rep was/is Kevin. During the planning we had 4 or 5 phone calls. 12-14 emails. We did have a slight problem with the billing but Kevin worked his magic and got it all straighten out for us. After we made our deposit I have a few more questions and he has continued to refine our trip. It is my hope when we actually take our trip in Aug 2026 it will all go smoothly. If not I'm sure I can call Kevin and get it straighten out.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Diarmuid was the most responsive travel…

Diarmuid was the most responsive travel agent I have ever worked with. He got back to me right away, had somehow figured out most of what I wanted in a trip and had it all organized for me. After one conversation, he tweaked it and added a few more things and I couldn’t wait to go to Iceland. He was excellent to work with.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with our agent Kevin

Very happy with our agent Kevin. He was very patient with our lack of knowledge of Iceland and helped us through getting our trip together. It’s nice when they listen to your concerns about your trip. Highly recommended!!!!

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Kevin for the win!

Kevin was great at listening to my family's needs and helping to tailor a trip that met them! He was easy to talk to, attentive, and enthusiastic. I highly recommend him!

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Your phenomenal agent

Your phenomenal agent , DIARMUID WOODS, is a true asset to your company
He has worked closely, patiently& expertly on guiding us on our adventure to Iceland.
He has tailored our trip effortlessly in making it affordable & fun
I highly recommend him
Joann Schierberl- USA

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Kevin

Kevin, went above and beyond to help my wife and my self plan our Iceland trip.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Customize Itinerary with Kevin

I’ve been working with Kevin on customizing an itinerary. He has been wonderful. He’s working very hard to help me and my sister see all the one of a kind sights Iceland has to offer as well as finding us affordable options!

February 9, 2026
Unprompted review

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