Goicelandtours Reviews 97

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and accommodating nature, making the planning process seamless and enjoyable. People frequently highlight the excellent customer service, noting the team's attentiveness, knowledge, and quick response times in addressing all inquiries and requests. Consumers are particularly impressed with the flexibility offered in planning their holidays, with many appreciating the personalized itineraries and the staff's willingness to make changes. The overall service is described as outstanding, with many looking forward to their trips and commending the company for going above and beyond to create memorable experiences.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being... See more

Holidays

People report positive experiences with holidays, often highlighting the exceptional planning and... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise agents for their excellent... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise agents for being... See more

Response time

Users describe positive interactions with response times, consistently highlighting prompt and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kevin did an amazing job of planning a 5 day tour of Iceland for me and my 14 year old granddaughter. He even put together a video so my granddaughter could have a visual of some of the beautiful plac... See more

Rated 5 out of 5 stars

Sophie, our tour guide was very flexible & accommodating. She was very good at following up & at the same time she was not overbearing. We decided to postpone our trip to Iceland so we are not utiliz... See more

Rated 5 out of 5 stars

Kevin was very helpful and timely in providing the itinerary/cost for an Iceland ring road tour. While the total cost of the tour he provided didn't fit our budget, he was understanding and did share... See more

Rated 5 out of 5 stars

Adam did a wonderful job helping me prepare an itinerary for solo travel later this year. His thoughtful and comprehensive plan, both written and video, with my interests in mind was exactly what i w... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

97 reviews

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Rated 5 out of 5 stars

Customizing is allowed!!

Kevin was great in giving concise information about what was included for the travel dates I selected for the getaway to Reykjavik. I had stay as part of a 24 hour layover and wanted to come back. Kevin even was open to feedback to customize my trip further since I like being off the beaten path away from the popular tourist spots.

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

Kevin responded quickly with my…

Kevin responded quickly with my itinerary and a quote. It covered everything I asked for. He was knowledgeable and not pushy. I definitely appreciate that. We have not made a decision yet! However when we do I plan to contact Kevin

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

First time visiting Iceland

I had a great experience working with Kevin at Go Iceland Tours in planning my trip to Iceland. He took the time to understand I wanted. Communication was excellent throughout the planning process. I highly recommend Kevin at Go Iceland Tours!

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Kevin’s the best!

I called Kevin on Wednesday at 2pm and we spoke the next day. He completed a 4 night, 5 day trip to Iceland to include the hotel , transportation to and from the airport, a hop on and off bus day and 3 tours for us. He suggested places for us to go and eat and walks to take. There were 6 of us and we were all very happy with his service and itinerary! He’s the best! He works with you until you are satisfied.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Sophie was a delight

Sophie was a delight. She crated a plan that hit all the things I am interested in. She was friendly and easy to work with and I cant wait for my trip.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Kevin meticulously crafted an…

Kevin meticulously crafted an exceptional itinerary for our trip to Iceland. Taking all the guess who out. He adeptly incorporated positive modifications to our initial requests. We’re looking forward to our up coming adventure.
Thank you!!

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Kevin did an amazing job of planning a…

Kevin did an amazing job of planning a 5 day tour of Iceland for me and my 14 year old granddaughter. He even put together a video so my granddaughter could have a visual of some of the beautiful places we will visit. Kevin was so kind and professional. Highly recommend him to plan your trip to Iceland!!

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Sophie, the best.

Sophie was so very helpful and kind when I kept having her make changes to our trip which we couldn't take after all her work due to unexpected health problems. She was always cheerful and went beyond my expectations to find us the perfect Iceland experience.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Very good experience

I worked with Kevin getting plans together for our trip. He put a wonderful package together and answered all my questions!! I can't wait to go!!

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Kevin is freaking AMAZING

Kevin is freaking AMAZING! He made the process so simple. We have a trip coming up in March to Iceland and I'm already working on our next trip with our entire family. Kevin you are the best! The real MVP

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Diarmuid and Sophie have been great to…

Diarmuid and Sophie have been great to work with. Everything my husband and I have dreamed of doing has been arranged. Now if I don't break a hip in the ice cave all will be well. Trip is not till September, can't wait till it arrives. This will be a trip of a lifetime for me.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Sophie was amazing

Sophie made everything so easy. She was very professional and answered all of our questions and made us feel confident that our trip will be amazing. I would recommend her to anyone looking to book a trip. .

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

So Helpful!!

Sophie was incredibly helpful in creating an itinerary to make our Iceland visit pure magic. She made great recommendations and listened to our desire to cover certain areas and to see certain things.

January 18, 2026
Unprompted review

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