First time I purchase online but I did not receive my thing so I raised a complaint returned back my money and they are going to refund feeling good and thank you for your cooperation.
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See what reviewers are saying
Samantha you gave me great service and a wonderful experience. Thank you for your kindness and patience. I greatly appreciate your handling me with such grace. God be with you and bless you
It's good experience ever though I am not prepared on it.. but I appreciate.. and need expedite my subscription.. and cancel it for the meantime...
I am appreciating the fact that despite misunderstandings and the fact that we got our wires crossed, it appears that we are heading for a successful resolution of the issue. I am looking forward to i... See more
4.1
Great
189 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I approved for 1 transaction but when I…
I approved for 1 transaction but when I checked my credit card statement, 4 transactions were done which I do not know what for.. I want all my money reversed back to my account.
January 26, 2025
Unprompted review
Harry helped me he is very kindly and…
Harry helped me he is very kindly and supportive
February 14, 2025
Unprompted review
I am appreciating the fact that despite…
I am appreciating the fact that despite misunderstandings and the fact that we got our wires crossed, it appears that we are heading for a successful resolution of the issue. I am looking forward to it and I thank KAI for the effort and actions taken for this purpose.
February 10, 2025
Unprompted review
Nothing so far
February 3, 2025
Unprompted review
GOJI TOYS ARE A DISHONEST COMPANY…
GOJI TOYS ARE A DISHONEST COMPANY WHO,POST FAKE ITEMS ON FACEBOOK AND THEN TAKE MONEY FOR GOODS WHICH ACTUALLY DON'T EXIST AND THEN CONTINUE TO TAKE MONEY ON A REGULAR BASIS. ALTHOUGH THEY DISPLAY CUSTOMER SUPPORT 24 HOURS THEY ARE INFORMING ME A SUPPORT OFFICER WILL BE REVIEWING MY COMPLAINT IN 12 / 24 HOURS. UNACCEPTABLE
January 27, 2025
Unprompted review
hello,after a little experience on the…
hello,after a little experience on the site I noticed that the services are very serious,I encuntered a problem and after contacted the manager Nela she responded very quickly and she found me the ideal solution I thank her very much and I am very satisfied
January 15, 2025
Unprompted review
Thank you for your fast respon for…
Thank you for your fast respon for help me,I hope I can get my refund 🙏
January 8, 2025
Unprompted review
It's good experience ever though I am…
It's good experience ever though I am not prepared on it.. but I appreciate.. and need expedite my subscription.. and cancel it for the meantime...
November 20, 2024
Unprompted review
Fraud.Stay away.
January 6, 2025
Unprompted review
Samantha you gave me great service
Samantha you gave me great service and a wonderful experience. Thank you for your kindness and patience. I greatly appreciate your handling me with such grace. God be with you and bless you
January 1, 2025
Unprompted review
They trick you
They trick you. They sign you up for a membership to their site without consent and take amounts of money here and there with no goods or services in return and claim it’s all above board because you signed up for it.
Well no I didn’t. I think I’d know if I did.
December 24, 2024
Unprompted review
Payment
Wasn’t sure what I was paying money for but they was kind enough to give me a refund
December 21, 2024
Unprompted review
Great service
December 20, 2024
Unprompted review
Scammers
Warning - scam company! Keep trying to take money from my bank account on a daily basis. Luckily my bank have blocked them and the fraud department are investigating. Do not use!
December 15, 2024
Unprompted review
Reply from Gojitoys
Dear CHARLOTTE,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@gojitoys.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Great service by Elsa ...
Great service by Elsa .... great communication
December 18, 2024
Unprompted review
Good customer support and my issue is…
Good customer support and my issue is resolved. Thanks to Ms. Zoe
December 18, 2024
Unprompted review
Thank you very much Marshelle
Thank you very much Marshelle. Grate service and products and easy to use platform. Will advice any one to buy from you
October 25, 2024
Unprompted review
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