GO Kombucha Reviews 331

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

By far the best Kombucha in the UK. Traditionally made staying true to authentic recipes in glass bottles too. This is the only Kombucha you should be buying.

Rated 5 out of 5 stars

Love this kombucha! My favourites are the China White and Green Sencha, both are light and delicate. Great customer experience as I'm always kept informed about the delivery and everything is well pa... See more

Company replied

Rated 5 out of 5 stars

This is exactly what kombucha should be like. I started drinking kombucha when I quit alcohol as there are very few decent AF drinks around that taste amazing. Also because gut microbiome is so impor... See more

Company replied

Rated 5 out of 5 stars

I visit the UK regularly from LA and thank heaven for GO Kombucha that sustains my trips. This is what kombucha tastes like, folks, because GO Kombucha is totally real! GO Kombucha sets the global sta... See more

Company details

  1. Soft Drinks Shop

Written by the company

GO Kombucha is the UK’s longest-established and most respected kombucha tea range. Since 2003 we’ve brewed raw, unpasteurised kombucha the small batch way using the best organic teas and mineral-rich, purified spring water from our well deep in the Sussex countryside. We never use mass production processing techniques such as pasteurising, filtering or synthetic probiotics for shelf stability as we don't supply retail, so our kombucha has more gut-friendly microbes and beneficial yeasts than any processed “kombucha drinks” sold in supermarkets or on Amazon. We only bottle in glass - never in porous polymer plastic-lined aluminimum cans which studies have shown can leech into live, low pH drinks, building up cumulatively in the gut over time - and we never add synthesised sweetners like erythritol or setviol glucosides that can irritate the gut lining causing bloating, diarrhea and cramp - the very conditions our kombucha can help aleviate! GO Kombucha is a far healthier option than processed sugary drinks, a satisfying alternative to alcohol, and a great mixer for cocktails and non-alcoholic drinks. True to our small batch craft credentials, we keep things small and only supply a discerning customer base direct via our web site. Please only purchase our products if genuinely interested in fermented products and note they have an acquired taste compared to mainstream soft drinks. Every one of our seven varieties is a Great Taste Award Winner, and we have a taste note and flavour profile to suit every palate and occasion. Visit our online shop to browse our range and our site will explain all about us and our kombucha.


Contact info

4.9

Excellent

TrustScore 5 out of 5

331 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The personal touch

The personal touch - all my questions answered
The speed of delivery
The product - delicious

March 23, 2025
GO Kombucha logo

Reply from GO Kombucha

Really appreciated, thanks!

Rated 5 out of 5 stars

Great product and great service

Bought the Komsecco and the taster pack. All great flavours will definitely get them again, light, fruity and not too sweet.
Delivery was quick and Team couldn’t be more helpful when I needed to change delivery details. Will definitely buy again.

February 17, 2025
GO Kombucha logo

Reply from GO Kombucha

Always ready to help, thanks for posting this!

Rated 5 out of 5 stars

Amazing variety and excellent all of…

Amazing variety and excellent all of them ! Some are more refine than others and could pass for bubbly. Love it !
Delivery was fast. Delivery guy was careful with the boxes and all were intact !

January 21, 2025
GO Kombucha logo

Reply from GO Kombucha

Really pleased to hear this, thanks!

Rated 5 out of 5 stars

Product is excellent

Product is excellent. Best Kombucha in the market. Sadly they will only ship large orders to Scotland.

January 12, 2025
GO Kombucha logo

Reply from GO Kombucha

Thanks for posting. Sadly there are post codes north of Glasgow and Edinbugh for which a £15 surcharge is applied for our products that are couriered 600 miles from where we brew on the south case to these locations, and it is a special by-hand as opposed to being put on belts due to the fact we bottle in glass as opposed to aluminium cans which are not safe for packing and transiting bacterially active low pH beverages in. In order for us to absorb the delivery charge we therefore have to set a minimum order of £90 for customers in the Highlands etc. to enable us to absorb it meaning that the customer pays only for the products and we foot the bill, otherwise we would take a hit on small orders to these locations. It is frustrating when you consider Royal Mail delivers to all parts of the UK at a set rate, but it would not be an effective method for us due to the breakage rate of sending glass bottles via such a large operation that moves parcels entirely by belt. Hope that helps explain why orders have to be over £90 to northern Scotalnd, and thanks again for posting!

Rated 4 out of 5 stars

Enjoy the Kombucha

Easy to order, arrived promptly, no hassle. We really enjoy the Kombucha. A little bit more yeasty than usual.

December 1, 2024
GO Kombucha logo

Reply from GO Kombucha

Thanks for your kind review, Martyn. We don't apply any processing such as filtration so our kombucha is a whole/holistic product. We aim to balance the yeasts and acids by minimising the transfer of yeasts in our kombucha to the bottling line by drawing the liquid from the top down without stirrng, so as not to transfer the preponderance of yeasts that proliferate at the bottom of the tank and ultimately to avoid a beery, yeasty brew. So thanks for drawing this to our attention and we are mindful that occasionally - especially when brewing during summer months when airborne wild yeast strains proliferate - a batch will be slightly yeastier than normal, though hopefully not unpalatably so. Such feedback is always appreciated and rest assurred we act on all comments. Gary

Rated 5 out of 5 stars

Quality product

Quality products delivered quickly.
This kombucha is so much better than the supermarket options.

November 5, 2024
GO Kombucha logo

Reply from GO Kombucha

Thanks for posting, really appreciated!

Rated 5 out of 5 stars

Very happy 1st time customer.

Trying for the first time and so far so good, have loved the flavours I have tried so far. Really happy to be able to purchase a sample box, which I have to say is a very generous sample box. Ordering was simple, good communication, well packaged. Definitely, a product I see Myself ordering again, thank you.

October 25, 2024
GO Kombucha logo

Reply from GO Kombucha

So kind, thanks for posting this!

Rated 5 out of 5 stars

Flawless

I have ordered from GoKombucha a few times and it’s always flawless. Great communication. Fast delivery and delicious products

October 21, 2024
GO Kombucha logo

Reply from GO Kombucha

Thank you, Leah.

Rated 5 out of 5 stars

Quality all round

Well packaged for delivery. All labels are lovely and give an instant quality to the product. Have tried China White and Green Sencha so far. The latter my favourite of the two. Will be ordering again and have sent a link to a friend already.

October 5, 2024
GO Kombucha logo

Reply from GO Kombucha

Thanks Jodie, really appreciated!

Rated 5 out of 5 stars

The best!

The best kombucha and the best customer service - thanks again!
🌟🌟🌟🌟🌟

September 30, 2024
GO Kombucha logo

Reply from GO Kombucha

Thank YOU!

Rated 5 out of 5 stars

very good communication

very good communication
first time there was a damaged box in transit, got an email the next day how and when I get my replacement, brilliant service and great kombucha!

September 29, 2024
GO Kombucha logo

Reply from GO Kombucha

Thanks Nicole, our customer experience always comes first and feedback like yours is so heart-warming to hear!

Rated 5 out of 5 stars

Tastes amazing.

Amazing taste, so fresh, clean, tangy. I love love love this brand. Great customer service, given regular updates on delivery times, no need to chase. Very proactive.

September 29, 2024
GO Kombucha logo

Reply from GO Kombucha

So pleased to hear you are delighted with our service. Thank you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look