we arrived last night and it took forever,nor because of the staff but because of people uneducated, uninformed people who do not book prior to travelling. I wanted to congratulate the 2 gentlemen wor... See more
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See what reviewers are saying
My husband had his passport, uk driving licence and credit card in his name. He now lives in the uk. They refused at the counter in the airport at Cagliari to let him have the pre booked and fully pre... See more
Rented from Bologna Airport - July 2024 Fiat 500L for 3 passengers, light luggage, with over 100,000km on the speedometer. Car rattled frequently needing regular gear shift changes. Windshield w... See more
Pretty straightforward and seamless car hire. Car worked well staff very amicable only two negatives, car was carrying a lot of body damage. And secondly didn’t see office times (may have missed it in... See more
Company details
Information provided by various external sources
La empresa, con más de 30 años de experiencia, dispone de una red de más de 80 oficinas para el alquiler de coches, situadas en los principales aeropuertos y destinos turísticos de España, Portugal, Italia, Francia, Malta, Andorra, Marruecos, Grecia, Croacia, Países Bajos, México, Rumanía y Chipre. Goldcar cuenta con una flota que supera los 50.000 vehículos que se renuevan anualmente en más de un 80%, posicionándose como una de las flotas más jóvenes del mercado. La empresa trabaja con un equipo altamente cualificado, integrado por más de 1.000 profesionales centrados en ofrecer un servicio rápido, transparente y de vanguardia. Estamos a tu disposición de Lun-Vie 9h-18h. También en Twitter https://twitter.com/GoldcarESP
Contact info
Carretera Valencia 332, 03550, Sant Joan d'Alacant, United States
- goldcar.gr
2.8
Average
1K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
affordable price
affordable price, including all major insurance coverage; ease of pick and return; courtesy of staff
September 30, 2023
Unprompted review
Good new car for Rent and good customer…
Good new car for Rent and good customer service
October 5, 2023
Unprompted review
Great service
October 4, 2023
Unprompted review
Great car hire
Very clean and tidy car, quick process to pick up and return. Happy with the service.
September 23, 2023
Unprompted review
Rome airport rental was extremely hard…
Rome airport rental was extremely hard for us to return car.
October 1, 2023
Unprompted review
take the car without staying in a crowded line
good car , very good staff
October 4, 2023
Unprompted review
Quick, Friendly service
Straightforward, no unneccesary sales, friendly service
September 26, 2023
Unprompted review
Easy pick up and delivery
Easy pick up and delivery. Good and clean car.
October 2, 2023
Unprompted review
Easy to find the service desk
Easy to find the service desk. Lady at the desk spoke good English.
Sadly we had a bit of a wait as our car was not ready. Eventually we were given a different car but that was covered in dents and scratches and lacked guts uphills.
Was told that where we going (Latina) there was no support from Goldcar so we were persuaded to pay for extra insurance that was the same price as the original hire charge ( that seemed odd).
September 21, 2023
Unprompted review
Happy with my rental
The whole rental process went very smoothly. The staff was friendly and communicative. The car was as expected. Nothing to complain about.
September 22, 2023
Unprompted review
perfect service but small bugs
automated key pickup did not work, but luckily the staff at the counter was very helpfull and solved the problem. no other problems, return process absolutely fast, the car was brand new... do not forget your own child seat - the price for this service is extreme
September 30, 2023
Unprompted review
Pour experience at Gold Car Madrid Airport
We made a reservation for a Nissan SUV but at the Madrid airport desk there was only a 'Dr' SUV available that the staff member wouldn't recomment. Alternative was renting a SUV in a higher class (+ 10 euro a day) or a much smaller car in the same class (+ 3 euro a day).
After returning the car (with a full tank) we didn't get the full deposit back because there is a smart tanking fee where we didn't ask for.
September 10, 2023
Unprompted review
Amazing staff in Olbia
Amazing staff in Olbia, friendly and supportive.
Bad experience with your centralized support center, useless both times I spoke to them.
September 29, 2023
Unprompted review
A brilliant service
A brilliant service. Helpful friendly staff and a great car. Would recommend to all. Don’t bother with the rest!!
September 27, 2023
Unprompted review
An excellent car
The employee was kind and helpful. We got the car exactly what we ordered.
September 20, 2023
Unprompted review
High mileage and check all dents against check in sheet
Good price but car had lots of dents and over 70000 km to start with. When one is told that one has to pay for any potential road assistance it makes one feel a bit uneasy...but all was ok and the car was quite good
September 19, 2023
Unprompted review
Nice and supportive staff
Nice and supportive staff
quick and easy handling
September 18, 2023
Unprompted review
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